You all are doing an awesome job. Truly angels working to care for those that need the extra help!read more

Not happy with this service. Caregiver that lies and crosses every boundary a family should have.read more

Kathleen at Fitzgerald's is a jewel. She is so knowledgeable and kind. She helped my mother and in…read moredoing so helped me. I would highly recommend her.

Me and my family are extremely grateful to the whole Waterfall Homecare team! Since 2019, we have…read morebeen using their services, and the experience has been exceptional. A family friend referred us to Waterfall after we struggled with a couple of bad experiences in other agencies. From the start, Matrin has been a standout. He consistently checks in to ensure that the caregiver matches our needs perfectly. Martin and his team are professional, compassionate and extremely organized. The whole onset process has been handled so well and we still feel very supported and cared for. The caregiver we've had is not only attentive but also genuinely supportive, providing care that feels personal and thoughtful. We are incredibly grateful for the service from Waterfall Home Care and the peace of mind it has brought us. Thank you, Matrin, and the entire team, for your unwavering support! I cannot recommend Waterfall Home Care highly enough.

I can't recommend Waterfall enough! Such a genuine business that's full of people who make you feel…read morelike they care every step of the way.

There was a mechanical problem with the oxygen concentrator supplied through Apria. Their tech,…read moreCameron, was here the following day. He listened, examined the unit and decided to replace it with a newer model. Cameron, was very professional and caring. Many thanks to Cameron and Apria.

The worst DME provider I have ever worked with. I was prescribed a CPAP machine 3 weeks ago, and I…read morestill do not have it. The staff is very rude and the receptionist should be fired. Due to her attitude and how badly she treats patients. I fail to understand why they can not work with the doctor's office to get the necessary documents. Frequently, I call and they tell me they haven't received anything from the Doctor, but when I insist they have, they put me on hold, look for the document, then tell me they received it.

My parents are moving into Ponte Palmero, and we have had the pleasure of not only being onsite…read morevarious times, but working with the staff in preperation of my folks entry. In particular, Brenda Sepulveda has treated us like family from day one, and made us all feel like my parents will be living in an extension of our family home. The grounds are amazing, the staff generous, and truly the place we were looking for as my parents enter the golden years. Thanks Brenda and the entire staff! Gabbi Villarrubia Sayulita, Mexico

The staff leaves residents in soiled briefs for hours, especially if there is any difficulty in…read moremoving/changing the resident. Residents who complain of pain are told they are "faking" it or just attention-seeking. One supervisor and several "caregivers" stated their belief that one resident, newly admitted, didn't actually have Alzheimer's, but was just pretending to have it. They screamed at her regularly, to the point where you could hear the yelling (by the staff) from the other end of the building. If you have to admit your loved one into memory care here, I strongly recommend putting cameras in the room. Or better yet, just don't do it. Find somewhere else. Anywhere. The residents are treated like obstacles that have to be avoided while collecting paychecks.

We are happy with the service we are currently getting with Harmony Home Care. They are…read moreprofessional to deal with. Our caregiver Rhondalyn is the best. She's very sweet, helpful and workaholic. Highly recommended.

This quite a wonderful company and really impressed us with their professionalism…read more met them at the Filipino fiesta fair and told all our friends about them and the services that they have. Especially how they can help veterans get their benefits and that they are starting a Alzheimer specialist program. As a nurse I highly recommend this service to anyone seeking great home care or even needs services to supplement the services they are currently receiving in their nursing home or assisted living facility.

My wife had hip replacement surgery three weeks ago, and we received 3 weeks of in home physical…read moretherapy, through Kaiser, performed by Progressive Home Care. Our physical therapist, Steve O., was remarkable! On time to the minute on all 6 visits. He is extremely knowledgeable about hip surgery, and provided excellent, thorough, information and visual aids on recovering from it. To top it off, he is a great guy! Easy to talk to and ask questions of, with a great sense of humor. His last visit was today and we are going to miss him.

The nurses and PTs we have had (for hip and knee replacements) have mostly been very good - but…read morescheduling is a nightmare. The office staff is not at all helpful and they will not schedule visits until the night before. Once you have been assigned someone, you can communicate directly with them - but until then dealing with the office staff is just awful. For the knee replacement, they sent a PT to do both PT and nursing duties. This individual was not qualified for wound assessment/care, and removed the staples too soon resulting in the wound opening - and now we are facing another month of wound treatment. We have had three different "case managers" and the communication has been dreadful. Very disappointing - I would not recommend them.

We highly recommend Blissful Gardens. From the light and cheery accommodations, nice outdoor area…read moreand the incredibly loving, caring and patient staff, we couldn't be happier. We have so much peace of mind that our loved one is well taken care of. A+

My mother recently passed away, having been a resident for the past 3 years at Pine Tree Villa…read more After a terrible experience of several months at a different, more expensive, nearby private facility, I knew the first time I entered Pine Tree Villa this was where I hoped my mother would live. Even though modest and not recently remodeled it is clean and comfortable and depending on the time of day, smells like something delicious is being prepared in the kitchen. She received the best care I could ever have hoped for. The staff were caring and respectful with all the residents, responding quickly to their needs and just 'being there' when required. They routinely performed welfare checks throughout the day and night. Some of the staff shared meal preparation duties, creating nutritious, tasty meals 3 times a day with snacks between if requested, as well as honoring individual requests (my Mom liked Ensure in her coffee and oatmeal). Lynn, the owner, and her staff are in constant contact with one another and with patient's family (if needed). Because of that, Lynn was able to alert me to specific changes in my mother's demeanor which allowed me to be present when she breathed her last breath. Lynn was always available by phone, if not personally, and is an exceptionally kind, competent and responsive individual. I had peace of mind knowing my mother was being cared for in this well managed, well organized, comfortable facility with exceptional staff where I felt welcomed as part of a family. I often told Lynn that if the time ever came and I should need to live in an assisted living facility, that is where I would want to be. I am forever grateful my mother received such loving care.

I am at Pine Tree Villa every day because a close relative lives there. Very caring staff, always…read morehome-cooked meals, people smiling. Having volunteered at a lot of care homes (therapy dog visits) Pine Tree Villa is clearly number one on the list for me. Caregivers who worked there 15+ years ago still work there and that alone is telling a lot. My recommendation is to not look at how fancy a care home is but look at the care itself. That's what truly matters. My other recommendation is to get on the waiting list when you feel it could be close. Don't wait until a major fall or other emergency happens. You can always say no if you feel it's not quite time yet but, as the scouts say, be prepared. I am glad we were. Check them out, go there, then if still in doubt maybe ask if you could talk to a close relative of another resident. Many like me are gladly willing to talk about their experiences. To me Pine Tree Villa is like extended family.

Was a good experience, did not give enough hrs. Had to leave fine other work. But everyone was very…read more nice.

Unreliable with time management and cooperation, nurses don't have supplies. I don't understand why…read morethey are still open to the business. Poor patients.