I wish i could give that program a flat zero they came or say we take care of u that bullshit they…read moregive u a social worker and nurse I have Diana and Erica they do not do anything besides go c this dr or that dr pop this pill if u want to switch social worker and nurse they say u have to switch drs even if dnt agree with it they force u which isn't right or fair to the patient if u get sick on the weekend and need medication u have to wait until Monday to let them u need it u cnt go to cvs to get it so u suffer until then they had great dentist in Korean town they canceled the contract with them to get a dentist that works out of a van and make shift dental office in the basement with his dental tools not knowing if they sterile or not they dnt care about us I wouldn't recommend this program to anyone it not worth it

my father had a doctor's appointment at 8:40am but they never picked him up. his caregiver called…read moreat 9:00am and was told the front office did not notify transport. now they are sending a car but there is no guarantee he will be able to see the doctor. the front office people answering phones are rude and unhelpful. Please do not get involved with this organization.

My experience with Presidio Home Care was nothing short of excellent when my mom needed in-home…read morecare for a few months. Colin went above and beyond before services began, as he spent several hours with my mom and I to better understand the issues she was facing and what kind of help she would require, as well as spending a significant amount of time with us prepping the home for the nurses. The help my mom received from the nurses was exceptional and they were consistently attentive, amicable, and supportive. I highly recommend Presidio if you or a loved one needs in-home care.

If there was a way to give more stars....it still wouldn't be enough to show the level of care,…read moreprofessionalism, and love we have received from Colin and his team of caregivers have given my father over the last few years. From the first moments where he came to our home, listened to our wants for our dad, our concerns and worries regarding our past experiences with other companies, and our desire for our dad to have the best care from those who REALLY have huge hearts, infinite patience, and viable skills in taking care of a man during his journey through Alzheimer's. They cooked like it was for their family, bathed and dressed him like he was their own dad, learned PT support to help keep him strong, were tough on him when he needed extra encouragement and just spoke to him with such kindness and respect that although he couldn't remember their names, I knew that he felt safe and respected in their care. To Carla, Titin, Banessa, and Sochi....you are the best of the best! Anyone who is in your care is truly blessed and you all will forever be family to me and I miss your humor, delicious cooking (Banessa's black beans are epic!), and our long conversations. Thank you for being there with him until his final breath and crying with me afterwards. God bless you all! Anyone who needs a personal recommendation is welcome to reach out to me.

Stephanie was the physical therapist for my mom. My mom really appreciated her attitude and…read moreinstructions, along with her caring nature. Working with Stephanie helped build my mom's confidence in her mobility.

Kathy was absolutely incredible during my recovery from knee replacement surgery. Having physical…read moretherapy at home isn't always calm or quiet, we had adult kids coming in and out, two large dogs roaming around, barking , and plenty of other distractions but she handled it all with professionalism, patience, and grace. She knew exactly how to push me just enough to make real progress without ever pushing too far. That balance made all the difference. In just three weeks, I've made more progress than I expected, and I truly credit that to her expertise and encouragement. She's knowledgeable, compassionate, adaptable, and completely dedicated to her patients. I'm so grateful she was part of my recovery journey. Thank you Kathy !

I would absolutely recommend ER Home Health. My nurse, Carlos, along with Suzy and the rest of the…read moreER Home Health team has been very attentive and wonderful to have helping me. I first met Suzy in 2016 through Monsignor Connolly at Holy Family - I was in a position where I did not know about the business beforehand, but now thanks to the quality of care I have received I have been using ER Home Health ever since. ER Home Health is excellent at having someone available and ready to help in an emergency, their nurses are punctual and involved with their patients (they even arrive early), and listen to feedback and questions I have about care.

Highly recommend ER Home Health. They are very professional, responsive to the patient's family and…read moretruly compassionate and considerate, which is truly appreciated during this difficult time. They put the patient's needs first and answer calls at any time. They are very well trained, detail oriented and extremely knowledgeable when it comes to home health. Amazing resource!

Sunrise has been an absolute godsend to my family! Mona, RN, truly goes above and beyond for her…read morepatients and their families. The nurses who visit are always professional, compassionate, and genuinely caring. George in the main office is also incredibly kind and makes sure to follow through on everything he says he will. The entire Sunrise team has gone above and beyond for my family, always ensuring that our needs are met and that we feel supported. I would highly recommend Sunrise Home Care to anyone looking for exceptional and compassionate care. The level of care and dedication they provide is truly outstanding!

I would like to take this moment to just let folks out here know that my experience first hand with…read moreSunrise Home Care has been AMAZING! My mother was hospitalized for just a bit over 21 days then sent to a rehabilitation hospital to regain her strength. When released from the rehabilitation hospital she came to my home nursed back to complete health. The rehabilitation hospital sent a nurse who did exactly what I had been doing daily as her caregiver taking blood pressure, checking her oxygen level, asking me how she was eating, sleeping and a few more question this nurse was in and out in less than 20 min. and never to be seen again by any follow-up visits or calls. I was so not happy. Now, 3months later my father suffered a stroke, after his release from the hospital he was also assigned a home care service provider. Now, this is where Sunrise Home Care comes into play my father had not even been discharged and they were already calling to schedule a home care visit. WOW. So my father gets released Thursday, and he has his 1st visit on Saturday and starts Physical Therapy Monday along with the 2nd visit from the nurse he had seen on Saturday, (Melissa) amazing very thorough answered all of our questions and concerns. P/T Erin was also excellent she gave him stretches to do in-between visits. Maria was his assigned O/T she also gave him activities to do in-between visits, she was excellent. All this was going on and it had not even been a week since he had been out of the hospital it seemed like every other day there was some home care provider from SUNRISE HOME CARE there helping, assisting, informing us, but most importantly taking there time to answer all or any of our concerns. We were later sent a dietician who spoke Spanish (Maggie) now she is so on point and in insightful knows her field incredibly excellent. I will recommend Sunrise Home Care. always. Because they care. I almost forgot all providers were bilingual. Marie, A grateful customer for life.

Excellent Care and a Truly Caring Staff…read more I want to share my positive experience with this nursing facility. The staff members are quick, efficient, and genuinely empathetic. They address issues right away, and the facility is very clean -- there's no lingering smell of urine anywhere. The therapy is effective, and residents learn skills that help them become safely independent for discharge. The administrators and social workers are very caring people who are extremely competent in their work. They give direct answers, and the facility communicates well overall. The activities director is also very engaging with the residents and helps raise morale. The food is catered toward Asian tastes, which is greatly appreciated. This facility is especially well suited for residents who predominantly speak Cantonese or Mandarin. Highly recommended!

I come to this facility every day to visit my family member. CNAs, LVNs, RNs have been rude, they…read morehave rolled their eyes when we ask to change our family member. There are only a few staff that are considerate and care. Staff Constantly ignore us and don't listen to orders. There has been more than one occasion that we have arrived and My family member has not been changed. There is no accountability, the morning shift blames the night shift, or the weekend shift. The staff and facility do not provide good care to people recovering there. If your going to work here have a heart and do your job. Provide more education to your staff or hire staff that knows what they are doing

My mother has been living there now for 3 years and 6 months now, letting her go was the hardest…read morefor me since, I had been her caregiver for over ten years. A friend had mentioned to me it was a great place to consider since her mother in law had lived there. Well how can I make a story short, I'm picky and very cautious about if she was going to be in the right place, well everyone in this home from cna's to Nurses, activity staff and maintenance persons had been the best and I am so grateful to them. I have celebrated my mother's three bday's they go out of the way to hold the space either in their large activity room or outside beautiful patio. Decorate, ballons tables with whatever color I choose ...balloons ect they go beyond to make the celebration be a success love and great to everyone in this awesome home for your loved ones!

Norma is doing a great job taking are of my grandmother. The other nurses are too, ill have to get…read moretheir names. Over all a nice facility, quiet area , looks clean and their courtyard is nice with plants and flowers and shade. Safe parking.

From our first conversation with Lucien Ezros, we knew it was the right decision to choose Mom's…read moreHome Care as our team in caring for our very elderly, immobile mother. The entire staff is always courteous, professional, honest and helpful and will go above and beyond to ensure the client's needs are met. Mom's has exceeded our expectations and we are completely satisfied with the services they've provided. Our caregiver Fitsum has our total confidence and trust and he has become like a member of our family. Fitsum is always a positive and cheerful presence and both his professional and interpersonal skills are beyond comparison. Our mother looks forward to seeing him daily and misses him on the weekends and that really means so much to us and demonstrates the care he has given her. He's been a wonderful support to our family as well. Mom's Home Care has our utmost and highest endorsement.

Mom's Home Care provided 24/7 support for my father over several years, and they truly exceeded…read moreexpectations. After his COVID hospitalization, my father, in his 90's, needed full-time care. Through a referral, I contacted Mom's Home Care, and within a week they had arranged round-the-clock coverage with exceptional caregivers. The caregivers were reliable, compassionate, and attentive, providing outstanding care for my father. The case manager handled all logistics seamlessly, ensuring continuous coverage during vacations, illnesses, and unexpected situations. She was also a valuable source of practical advice throughout the process. As my father's dementia progressed, the team adapted to his changing needs and continued to provide excellent care all the way through to the end of his life including hospital stays and hospice care. Beyond the care itself, they were a calming and comforting presence for my father and gave me peace of mind when I wasn't there. Their care allowed my father to remain at home, which meant everything to our family. Thank you Mom's Home Care.

Lousy company we had an appointment for today for orientation to discuss my needs, and the owner…read morehimself canceled the appointment without discussing it with us they said because they do not provide one day services, but they don't realize we needed it for multiple days not just one day. It was the owner of the company that canceled it. It was his name on the email. I do not recommend this company. They obviously don't care about people that need help. They don't even feel you need an explanation as to why they canceled this company deserves every bad review that they receive.

*NOTE: My updated review is solely for customer service, not the service itself…read more Some weeks after writing my review, I was contacted by both an employee from Oasis as well as the owner Cameron. Both expressed sincere apologies for the missed appointment and explained it was due to simple clerical error. While I have already engaged another in-home care service, it's clear to me that Oasis cares about their reputation and client experience. I appreciated their offers to make the situation right and wanted to reflect their sincere efforts in an updated review.