We were looking for in-home respite care services for my mom & were referred to Home Instead &…read moreanother company by "A Place for Mom". I spoke to Taylor Lee from Home Instead first & she was SO helpful & friendly, even suggesting some helpful questions I may want to ask from other providers. I decided not to bother looking any further & did not regret my decision! Taylor & all the care professionals who helped my mom were wonderful & I didn't have to worry at all! They took her on errands to the grocery store & kept her company; Patty even brought her some homemade meals to share, which she totally loved! I can't thank Taylor & all the caregivers enough; thank you all for putting my mind at ease & taking such great care of my mom!

We have been using the good people of Home Instead Windward for home care and support services for…read morenearly four months now, and we are very happy and satisfied with the quality of service & support provided. In my opinion, the company, Home Instead Windward, is a quality service organization with a high level of competence and dedication to personal home care services in Windward Oahu. We have had a Home Instead Windward person, Ariana, come to our home weekly and provide certain services, such as food preparation, personal care for my wife (diagnosed with mild dementia), and light house work. Ariana is a social person, and is a calming influence with my wife, and she shows a clear capability for positive social interaction. Ariana has an easy-going personality and is cool and unruffled if there should be any "incident." She works well with other people, and, Ariana is also a Wonderful Cook!. We like Home Instead Windward. E. R. Miller, Kailua, Hi, April 18, 2025.

My sister was recently transported from Queen's Medical Center to Navian Hawaii. Although she was…read morethere for only 2 nights before she went home with Jesus, the staff were amazing! They were very attentive and caring, yet professional. The home itself was warm and welcoming with a beautiful backyard set-up for visitors to enjoy. While it may not be the most modern home, it is filled with the most important thing...love and compassion. Even though there was a constant flow of family and friends who came to say their final good-byes to my sister, at no time did the staff make us feel like we were intrusive or disruptive. Their care of my sister during her last days and especially after she passed, were phenomenal. They gave us the space and time to grieve, all the while assuring us that they were there if we needed them. My hope and prayer is that no family will ever have to utilize a hospice care, but if they did, I highly recommend Navian Hawaii. My family and I are extremely grateful for the loving care given to my sister.

Hospice Hawaii has a home in Kailua. The house is a nursing home. It is a one story home with…read morefive bedrooms, three bathrooms, laundry room, kitchen, living room, and family room. The backyard of the hospice house has a small garden area, a patio, and a swimming pool. The home has four nurses rotating 24/7, a housekeeper, and a cook. All staff members work for Hospice Hawaii. The bedrooms are divided into two residential rooms and three respite rooms. The residential rooms are for patients who needs long term care by the nurses. The respite rooms are for patients who are staying for five nights for free (got to give the caregivers a break). After the fifth night it is $100 a day. Each bedroom consist of a hospital bed, a recliner, small dresser, and television. Emergency oxygen tanks are available in each room in case the electric goes out. There are few portable oxygen machines for the patient to use in the family room or the bedroom. Two of the bathrooms are reserved for the patients while the third bathroom is for staff members and visitors. The patient bathroom is equipped with handicap railings near the toilet and the shower. There are commode toilets available for patients who are unable to use the bathroom. The living room is more like a little lobby area with a beverage station for guests, sign in log for visitors and volunteers, as well as a round two seater table. The family room has a couch, a recliner, small table, and a entertainment shelf with books, DVDs, and a television. My pops stayed at the Hospice Hawaii Kailua house for five nights. Hospice Hawaii made transportation available through ABC Transportation with a pickup in Waianae and drop off in Kailua. He arrived there on Tuesday August 29, 2017. After his five nights stay in Kailua then he got transported back to Waianae from Alii Transportation. The nurses that I have met personally like Rolyn and Yvonne are very friendly and outgoing. They joked around with my pops while he was in Kailua. My pops has his own opinions about the other nurses whom I did not meet. Guests are able to visit their loved ones as long as the noise is down. The nursing home is a peaceful environment so the other patients are able to relax and sleep when needed. There was a big difference in weather for my pops to experience. Waianae tends to be hot. Kailua was raining on Tuesday (8/29/2017) while all other days was cooler and comfortable weather. Family members are able to call their loved ones who are staying at the hospice house. Phone calls need to be limited and the nurses normally answers the phone. A loved one may refuse the call especially if he/she is too tired to talk. 52/100

Art was great with helping my elderly mom with some light housework, food shopping and driving her…read moreto the library or doctors apppointments. He really became like part of the family. His prices are reasonable and his availability was flexible. Hes a great home care helper to work with, we use him regularly now to help out with my mom. Highly recommended.

My dad is still pretty independent but I've been looking for someone to come in once a week and…read morehelp him clean and give him some socialization. Found this nonprofit agency on Yelp and they will do a home assessment for free so I figured win win. The manager Keahi came over today and what a great service! She was so warm and patient with dad. You pick how often you want them to come and it's only $40 an hour with a two hour minimum. Very affordable for what we are looking for. I am so happy and a small weight has been lifted off my shoulders. We live so far I worry and dad refuses to move in with us.

We didn't realize how much we needed & benefitted from the amazing staff (mahalo Jocelyn & Hedi!!)…read moreuntil we signed up. We used the services to provide weekend care for our mother & to provide our family with much needed respite for the weekdays. We were ecstatic with the one time arrival, level of professionalism & dedication of Hedi. She was a wonderful conversationalist & caregiver for a well-red, well-travelled woman in her last months of life. Please don't hesitate to give the organization a call. They're professional, flexible & compassionate- just what families most need in a critical time.

We have TRIED to get our son into this "DUAL DIAGNOSE" Program called Po'ailani in Kailua. I have…read morenever seen such a DISORGANIZED Administration anywhere as this so called Rehab Center. They have all these paper work for you to figure out before they even take a look at your attempt to enter their program. They don't answer their phones, nor call you back, so you end up driving there. They are busy doing intakes but you want your process going and leave paper work with them to only find that they loose it in the middle of their move to another office. We have waited 4 months to get our son into this program, and till today, NO CALL. I have made a total of 10+ phone calls to them. They treated us as they don't want you there. Find another program. If you want to get your child serious help... Po'ailani is NOT the place. Good luck! We are still searching.

Wonderful Staff/Resoures..So Happy with the Amazing Services I Have Received.read more

I didn't realize that I used their service before, and was referred by my cousin speaking highly of…read morethem. Funny thing I was directed by yelp to find this place again, and they are amazing . Very friendly , and also honest too! Now days it's hard to find a trusted mechanic. I'm glad I found them again, and highly recommend them for future services

Justin was very helpful to coordinate service for our dad!…read moreWe are expecting great relationship. We have one of thier team members coming today to do a trial. God bless wendy

I loved working for this company. The administration people are so caring and on top of everything,…read moreand the staff were all teamwork, I even fell in love with the clients.

I cannot compliment the Castle Home Care staff enough. My brother was discharged from a care…read morefacility and in a wheelchair in his own apartment. They provided a fantastic team of nurses and PT/OT who have all been an awesome support system and have helped him to start gain back the confidence and skills to be out of the facility. A consummate group of professionals who care deeply about their patients. Mahalo for your kokua!

I have been coming to Kailua Physical Therapy for about 6 weeks now. I have been through physical…read moretherapy many times due to injuries I sustained in the Marine Corps...this place is BY FAR the most experienced, knowledgeable, accommodating, and friendly! Abigail is EXCELLENT!!! I have dealt with neck pain, bulging discs, tears, degenerative disc disease, etc. for 8 years. It progressed into severe pain and almost constant numbness down my arm. After 3 sessions that numbness went away! She is incredibly helpful and adapts very quickly offering various education, exercises, stretches, etc. to ensure I am comfortable. She truly is a lifesaver! HIGHLY HIGHLY recommend Abigail! Also to note, the assistants are so friendly and helpful with appointment reminders and the traction setups they do for me! 100 stars!

I'm so very happy I went to Kailua Physical Therapy, my experience was awsome , Janet was very…read morepersonable and professional, and the staff was so very nice. Would recommend them to anyone. Shane S.

Talked to a woman about having part time home care. She said she would look into it. Waited couple…read moreweeks, then I called and texted her. I got no reply back. At least, have the courtesy to reply back with any updates. Total time waiting was almost a month.

KUPUNA CARE ~ There is nobody in Hawaii who cares more…read moreabout their clients than Kupuna Care. Flo is THE BEST and I truly mean that! Her compassion for her clients and their care is beyond words. Flo asks all the right questions about your loved one into detail and then she goes to work. Flo's dedication to her clients and their placement is her top priority. Flo found my mom the perfect facility that met all my mom's needs. Flo did this in record time as we were in need of immediate placement. Flo is very thorough, efficient, knowledgeable, reliable. She treats you like family and follows up on how everything is going and if you have questions or concerns she takes care of that as well, swiftly and efficiently. You want the best of the best ... look no further than KUPUNA CARE and Flo!! I'm forever grateful and thankful for all that Kupuna Care & Flo did for my mom, as my mom is "thriving" in her new facility. Our family and friends are also thankful for Flo and the life she brought back to my mom. Kupuna Care Mahalo for all you have done for my mom and my family and friends and especially the peace of mind you gave to me ( daughter ) and our whole Ohana Flo you are priceless

Still not sure about this place , so far staff is very nice , but my mother was transported from…read morethe hosp to here for PT care , but we're checked in her room , but no office personnel was here to help with understanding there rules , protocol , visiting hours ETC .. We sat for over an hour ‍‍we weren't gonna leave till we got info, so a nurse came in eventually . I was hesitant to leave my fragile mother . Well I left unconfident & unsure seamed like no one was gonna check on her .

Such a treasure to volunteer and spend our time with these amazing Kupuna. Bright smiles and happy…read morehearts leave us feeling blessed, tremendously. Plan to come as often as possible and continue traditions here.