My experience with Care Advantage started off at maybe a 3, but since being matched with my current…read morecare provider Charmaine Davignon, it is now a solid 5. Charmaine provides personal care for my adult disabled son. He enjoys her pleasant personality, her willingness to listen to his needs and her competent assistance. She is very dependable.

They have plenty of qualified staff, and can ensure you have the coverage you need. Staff is…read moreprofessional and pleasant. Their only drawback is communicating- meaning it is very difficult to reach office staff, or get call backs so if you need to change service days/hours if you don't go in-person, you won't get anyone in time even if you try starting a week out. The phone system is useless as nobody seems responsible for answering or responding to calls. You will have long wait times(I.e. 15-20 minutes) before you give up.

They are liars had me good through th whol process spen money told me i would getboaid for the…read moreorientation /zoom meeting to send a me a letter via email stating inhav. No outstanding pay then denied me job opportunity that wa offered to me because of a stupid situation I went through in 2019 where is the fairness in all this

I enjoyed my time at HomeInstead. Looking forward to getting back with them. Wonderful staff and…read morecaring for all is number one priority. HomeInstead puts the "client " first. - Jeanne S.

Shawn is fantastic. She's been our driver several times. Always professional, kind, amazingly…read moretireless, polite, and great care toward us. She navigates traffic and long trips that would be exhausting for me, effortlessly, very alert and driving flawlessly. Whenever I don't want to handle long drives or need medical care for something, she's the one we always contact and know we can count on. Take a bow!

From the first communication with Deb to the online reservation to the auto reminders and direct…read morecommunication from dispatch and Shawn, the driver--this was an excellent experience and very good value. Shawn was early, very professional, drove safely, and asked about needs. She was excellent and I would highly recommend this service!