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    Seniors Budget Moving

    5.0 (1 review)
    Closed 7:00 am - 7:00 pm

    Services - Seniors Budget Moving

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    9 years ago

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    College Hunks Hauling Junk & Moving - Wilmington

    College Hunks Hauling Junk & Moving - Wilmington

    3.6
    (46 reviews)

    I recently bought a house and needed to have items that were in storage in Wilmington. NC moved to…read moreRolesville, NC. I contracted with College Hunks to do the move on June 25th. The day started out with a call from Jacob, the "Captain" of the crew, that the truck was fueled and they were on their way and would arrive in 30 min. True to his word they were right on time. The guys introduced themselves and got down to business. During the pack out they were extremely respectful, always calling me sir, even though I said they could call me by my first name. They took great care with my belongings and were done emptying a10' x 30' storage unit in 4 hours in brutal 90 degree heat. Abbott even swept out the unit for me, I thanked him and said he needn't have done that, he just said it was no problem and that it was part of their service. They left for Rolesville ahead of me. I caught up with them a while later and asked them if they wanted to stop for lunch, they said they were good. When they got to my new house they quickly unloaded the truck, always asking where I wanted items placed. They even took some extra items, besides a bed I'd arranged to have brought upstairs, that were too bulky for my wife and I to take upstairs, with out a problem. They were soon done and on their way home. All through the move Jacob, Abbott and Jack were courteous and respectful. They were a great team and worked well together. I was warned that College Hunks wouldn't do a good job by a company that wanted to charge me three times the amount that College Hunks quoted me. I went with College Hunks as they are a veteran owned business, I'm a retired Navy veteran, and I heartily recommend College Hunks and this crew to anyone.

    I am beyond disappointed with this local branch of this company. On 5/11 my husband and I confirmed…read morea moving and junk haul appointment scheduled for 5/30. Our move-in date was 5/31, so we had already adjusted plans and paid extra to move everything a day earlier. The day before the move, College HUNKS confirmed the appointment with my husband and told us we would receive a call between 12-2 PM when they were 30 minutes out. At 1:40 PM the day of the move, I called to confirm and was reassured the appointment was still in the system and happening, and that the movers would be calling us shortly. At 2:15 PM, my husband received a call from the manager stating they were canceling due to weather and "closing up shop for the day." This was after we had already been waiting through the scheduled window, with no prior notice or attempt to communicate earlier, despite weather conditions being forecast in advance. When my husband explained we could not delay the move until Monday due to lease constraints, we were essentially told there was nothing they could do. At that point, we were left stranded on moving day, having already moved multiple carloads ourselves and with no ability to physically complete the rest of the move without professional help. There was no meaningful effort to problem-solve or provide alternatives that aligned with our situation. The situation escalated further when I attempted to speak with management directly. I called the main number, which went to voicemail, and then called from my husband's phone, which turned out to be the manager Devin's direct work phone. The call began unprofessionally, and while I initially apologized for reaching him directly, I explained the situation in detail. Although there was acknowledgment of weather-related issues, there was no real solution offered beyond "trying Monday," which was not feasible for us. During the conversation, when I was visibly upset due to the stress of being left without movers on a critical moving day, the interaction became increasingly tense. The call ended abruptly after I expressed frustration with the situation as a whole, and I attempted to clarify afterward via text that my frustration was with the circumstances--not a personal attack--but I received no response. To make matters worse, I have also been trying to obtain a refund of my $99 deposit. I was told twice that a refund request would be submitted on my behalf, only to later find out that it had not actually been processed either time. Since then, I have been met with silence, repeated delays, and what feels like avoidance of calls and follow-up communication altogether. There has been no resolution, no confirmation of refund status, and no accountability regarding why the request was never submitted as stated. Overall, this has been an extremely unprofessional and stressful experience during what was already a high-pressure moving situation. Being left without movers on moving day and then having to repeatedly chase a basic refund that was promised but never processed is unacceptable. I would not recommend this company based on our experience.

    UniMovers Wilmington

    UniMovers Wilmington

    3.9
    (11 reviews)

    Will is the BEST! He is on-time, careful, and does the job thoroughly. Talk about GREAT customer…read moreservice and GREAT customer relations! Unimovers did a Fantastic job when they hired this individual. He is genuinely concerned about what you want or desire to meet your moving needs? Will makes sure to get the job or task done so that your items are moved quickly and damaged free. Will makes a commitment to make sure each and every customer is completely happy and satisfied with their decision to hire Unimovers. Thank you Will for helping me and treating me and my things with the same care and respect that you would want for yourself. I moved my items so I could have repairs done on our home and be able to get my handicap mother back home. I will be calling Unimovers again when all the repairs are completed and I am ready to move things back in. I would highly recommend calling Unimovers whenever you have a moving task: BIG or small. Thank you Will for providing A+ service! You are VERY MUCH APPRECIATED!

    I've been hesitant to write this review. This mover came recommended by a friend. I had reached out…read morefor a quote, but never heard from them. We found ourselves in a pinch with some work having to be done at our home that ultimately required us to completely empty the bottom floor of our house. I never really received a quote but the night before I had mentioned needing movers, we had randomly got a call to confirm our appointment, spoke with someone broke down the numbers and decided it'll be worth hiring these guys. Was told a two man crew to move my large but only 22 items would arrive at 10 am. The first of the two man crew arrived at 10:10 am. I was then informed the other crew member, got his times wrong and wouldn't be there until 11 am. To not waste time and dilly dally, I offered to assist my now one man crew. I had 6 moving blankets and mentioned needing those on a few very valuable items. I was looked at like a deer in headlights, he had no clue how to wrap a moving blanket around a piece of furniture. There was very little care for my items. I tried to offer to carry a 135 year old piece of furniture and not use a dolly, dolly was used. I'm no professional mover, but honestly felt like I hired someone off the street to lift a couple things. While I'm thankful that I "wasn't charged for the second guy" except the 30 minutes he was there, the rate was configured on a 2 man crew so I paid for myself to assist their guy, but was only charged an hour and a half time vs the 2 hour minimum. Overall, I've got some banged up pieces of furniture now. It's truly icing on the cake to the whole ordeal we've gone through with this house. If you're looking to move boxes or junk, these are the guys, but if you're looking for professional movers, keep scrolling.

    Seniors Budget Moving - movers - Updated July 2026

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