I had a run in with a back hatch on a SUV on the top of my head. ER or Urgent Care. UC was still…read moreopen, I don't like ER's. In and out in 30 minutes, with 4 staples. Treated wonderfully, staff was professional and cordial, the doctor was kind and friendly. ( I am a retired nurse, my standards are high). Had been there before back in 2013 while visiting. I now live here.

I've come here whenever I've had a run of crud that I can't seem to shake. I am NEVER…read moredisappointed!! Professional, thorough and they explain everything!! Highly recommend!!

All staff were cordial and very professional. I did the check in on line, so when I arrived for my…read moreappointment, I only had to wait a few minutes before being called back to the treatment area. My medical issue was diagnosed accurately and promptly and the recommended treatment thoroughly explained in an unhurried manner. In all, I was in and out within an hour. I would not hesitate to be seen at this facility in the future and would highly recommend it to my friends and family.

I called to make an appointment for a consultation for my sick daughter, we dont have insurance so…read moreI needed to know how much to expect to pay at oue visit. They were unable to give me any prices, they dont have any fee schedule. I asked for an approximate of a regular doctor's consultation. All they said, basically, was bring $60 and we bill you the rest! This should not be even be legal! So, basically they assume I will have whatever money they feel like charging me afterwards and of course if I do not they will send me to collections (typical). So it could be hundreds or thousands of dollars and I will not know until they bill me? I work at a dental office and when patients call we tell them the price for a consultation, the x rays, teeth cleaning, Etc. In that way the patient can freely decide if they can afford and want to go to our office or they prefer to go to a more affordable one for them . The Sentara system sounds very abusive to me. How can they take advantage of a sick patient? So unethical!!!

My PCM is located at the Princess Anne office and I called on Friday for an appointment which would…read morebe on Monday, but the receptionist asked why I didn't go to their walk-in Urgent Care clinic in the same building. Answer: I didn't know about it. I drove over, walked in the door, gave my information, and was told to take a seat. I had brought a tablet along with a book I was reading, but ten minutes later I was called in for vitals, which were taken immediately. It was friendly, efficient, and accurate, after which I was asked to wait for the Doctor. In about five minutes, Dr. Barera appeared; interviewed me, examined me, listened and made notes of my laundry list of symptom complaints related to a possible sinus infection. I briefly outlined my long history of upper respiratory tract issues from my Service days before she was writing me a same-day prescription, and I walked out of the clinic in 35 MINUTES!! Your experience may be different, and this was my first visit, BUT I WILL BE RETURNING TO THE PRINCESS ANNE URGENT CARE/NowCare CLINIC from now on, when I need medical care with the expectation that it MIGHT be a longer wait next time, but the care will be the same! Today is Sunday and I am feeling ten times better than I did on Friday, and at the age of 70, that means something.

I normally have no issues being seen at this urgent care. I've been here a handful of times, and…read moreuntil today, the worst thing I could say was that the wait can sometimes be long. Unfortunately, today's experience was completely different and genuinely concerning. I came in early after waking up with numerous cold/flu-like symptoms. At check-in, I explained why I was there. I then completed the paperwork in detail, listing all of my symptoms, the medications I was currently taking and for how long, including an existing cough medication, and that I had recently completed an antibiotic for a respiratory infection. When the nurse brought me back, I handed her that paperwork. She then asked me again what was going on, so I verbally explained my symptoms again. She took my vitals, swabbed me for flu, COVID and strep, and told me the provider would be in after the results. My completed paperwork was left sitting on the counter in the exam room. The nurse practitioner came in, put his hands in his pockets, leaned against the counter and asked, "how can we help you today?" At this point, I was already physically uncomfortable and dealing with a painful throat, so I told him that I had just written everything on the paperwork and had also explained everything to the nurse, and asked him to please refer to it. He made a remark about how he guesses he could read but he would normally just tell the doctor what I tell him. He left and later returned and told me he could give me medication for my cough and sore throat. I told him, "Those aren't all of my symptoms. Did you read the paperwork?" He said he had read the chart and it said "sore throat and cough." I explained AGAIN that those were not all the symptoms I had reported and pointed out that my completed paperwork was literally sitting behind him. I asked him to please read it. From there, the recommendations began coming piecemeal. Body aches? Motrin. I then had to prompt him about the hot/cold sensations, phlegm and my other symptoms. Then he suggested allergy medication. This was exactly the problem: I should not have had to repeatedly prompt a medical provider, symptom by symptom, to consider information I had already provided in writing and verbally. I asked to speak with the doctor. He responded, "I am the doctor." I clarified that I wanted to speak with another provider/physician. He left the room, returned, and told me that the doctor refused to see me. That was unacceptable to me. I explained that I did not feel my symptoms were being taken seriously because recommendations were being made piecemeal without anyone appearing to review my complete presentation. More importantly, my medical history mattered here: I have asthma and am currently recovering from vocal cord surgery. Yet instead of reading the information I had already taken the time to provide, I was being made to repeatedly talk through the same symptoms despite having throat pain and recovering from surgery involving my voice. I finally asked for the clinical manager. That is when the quality of care changed completely. The clinical manager, Erica (I believe), actually read my paperwork, listened to me, reviewed the notes in the system and considered my medications and medical history together. She noticed that I was already taking cough medicine and specifically instructed me to discontinue it in favor of the newly prescribed medication, explaining why. She also noticed my documented allergy/sensitivity and made sure the lidocaine being prescribed would not be flavored in a way that could cause me a problem. In other words, she did exactly what I had been asking for: she looked at the entire clinical picture instead of treating individual symptoms in isolation. She apologized for my experience, including my interaction with the nurse practitioner and the fact that the other physician declined to see me. I ultimately left with multiple medications and, more importantly, an understanding of what I should take, what I should STOP taking, and why. I appreciate Erica tremendously because she salvaged an otherwise terrible experience. But her competence also highlighted the problem: the information necessary to appropriately evaluate me was there the entire time. It was on the paperwork I completed, in the history I provided, and in the medications I documented. I should not have had to repeatedly advocate for someone to simply read it. Patients complete medical histories and medication lists for a reason. Particularly when a patient has asthma, has recently been treated for a respiratory infection, is recovering from vocal cord surgery, and is presenting with new respiratory/flu-like symptoms, reviewing that information before recommending medications should be basic patient care. I hope management addresses this, because a patient should not have to escalate to the clinical manager just to feel that their complete symptoms and medical history have actually been reviewed.

I needed an urgent care and this is the first one I passed. When I walked in there was no one…read morethere, so I lucked out because I was seen within 5 minutes. The lobby was clean and there's a kiosk you can check in at. You can also check in online when it's available, so they can expect you and hold your spot. The CNA and nurse were both friendly and listened to my needs. Unfortunately, I had to be referred to the emergency room because they didn't offer CT scans. I was fine with that, but I was curious if I'd be charged for a full visit since I wasn't treated here. They weren't aware. Everything seemed to go well, and I'd return to this location. It's rare to go to urgent care and there not be a wait. So I guess aside from my pain, it was my lucky day. They're part of Sentara. There's plenty of parking out front, and they also have a department for regular doctors appointments.

I had an unexpected illness while visiting my Dtr in Virginia Beach & Needed Urgent Care…read more Amazing this facility was out my Dtr back Door .Dr Kimberly Jimenez Knowledgeable kind compassionate & caring . Listen & Recommendations was on point Ty . Jenny RN Also Caring Knowledgeable & compassionate. Daniel front Desk Clerk Friendly Caring Compassionate & Efficient . I scheduled the appointment & was in & out in a prompt & timely manner wow about 25 minutes UNBELIEVABLE . Kudos to All & Keep Up the Great Job .Will Recommend Family & Friend . Yes feeling so much better today .

I accompanied my wife here on a few occasions and although annoying they are so busy I'm still…read morepleased at the service she received. This is the busiest Patient First in Virginia Beach, so expect to have challenges finding parking and you will wait over an hour for a provider. The staff was all great on check ins, vitsls and X-rays.. The doctor and PA both top notch. This is where I find they deserve a four stars. I would honestly recommend another location if you cannot even find parking.

My husband just went here today May 23rd around 11:10am because he needed a physical for his work…read more The website says they do physicals so he goes in gives his information and tells the front desk what he's there for. He waits and a nurse takes him to the nursing station for vitals and he also tells her he's there for a physical. He gets brought to a room and waits for the physician who comes in and my husband hands him the physical form his work provided him. He told my husband the form is "too thorough" and says he needs to ask another doctor so he steps out. He comes back and tells my husband that this physical is too thorough and my husband was like " that's fine can I just have the physical that you all provide and I'll just submit that to my work" .. the doctor says "well I've already discharged you so you'll have to pay again and go back through" !!!!!!?????? Are you kidding me?! Why would you discharge him before coming back into the room to speak with him? And then you want to charge him again to do what he was already on the table to do in the first place!?! Yall, I cannot make this crap up. Please avoid this place!

This review is for the Sentra Princess Anne Advanced Imaging Center and Comprehensive Breast Center…read morelocated in Building 1975. All of the staff from registration employees to technicians and doctors were kind and clear with instructions. I felt that I received great care with compassion. The main waiting room area was pretty full with people waiting to be called to complete registration, etc. There is a bathroom in the waiting room. The facility itself was very clean in all of the spaces I was in for that day. The only difficulty I have found with this building is parking. Give yourself extra time to find a parking spot.

My OB deliver here, and this is where I had my baby. Meant to take a tour beforehand but baby had…read moreother plans. My labor and delivery day nurse was Nicole and I absolutely loved her. She was respectful, patient, and incredibly positive. She explained things to me in a way I understood, and she tried to keep the mood light even though she knew I was in pain. She checked on me often and made sure I was as comfortable as I could be. This isn't my first rodeo giving birth, but I can say she was the best L&D nurse I've had out of the four times. Mother and baby unit was also good. Bed was uncomfortable and I couldn't wait to leave. They were so accommodating though because I had really bad anxiety with the idea of baby leaving room without me. My night nurse, Marie did the hearing test in the room for me, and I was so thankful. My discharge nurse was Anne, and she was great for the time I had her. Funny and reassuring. I enjoyed my experience here with the nurses and recovery.

Like all "Urgent Care" facility, time is of the essence, except quite the opposite. Be ready to sit…read moreand wait for up to an hour on their less busy days and more on the weekends. Once you go in, be ready for more waiting. Another hour or so should do it. Finally, when you get to see a PN or the MD you'll be so sick of waiting, you'll find excuses to be well instantly. Patience is a virtue indeed. And if your matter seems not to be of any medical emergency, be prepared for lots of nothing. The staff at the front desk is not very friendly at all. It's a hit or miss however. The nurses are funny and great to talk to before they leave you in the room to wait for another hour before you can be seen by a doctor. The facility is a bit older so its not the nicest place to look at. The bathroom is decently clean. They do charge an arm and a leg for those without insurance, but what place doesn't? If you get a chance, get Dr. Salumbides cuz she's awesome :)

Trying to get an appointment with your physician at this facility is beyond difficult. There seems…read moreto be no manager at this facility, and I'm unsure of who created the whacked rules. Returning messages/calls can take 1 day to never, but they will send you a Message in see your chart your overdue for. PE. The physician's MA that do return calls are extremely unfriendly and not helpful at the least. Maybe you have to walk in the old fashion way with cookies as my chart and the phone do not seem to be manageable communication.

Vets Now Veterinary Urgent Care is located along Dam Neck Rd. They are in the same building as…read moreCoastal Virginia Veterinary Dermatology. The location is just west of the intersection with Holland Rd. My most recent visit here was on July 7, 2023. What brought me to bring the dog here in the first place (initial visit was on June 20, 2023)? My dog had a recent hair cut. He had a different groomer this time since the regular one was out on medical leave. Several days after that, he grew a large hematoma on the left ear. We went to our regular vet where they cleaned it up and gave him a drain to let it drain out. Before the scheduled return to the vet, that Friday evening, he was spilling blood around the house when shaking his ears. It was this issue that brought Dobby here for treatment. On the first visit, it was a pretty busy evening. My mom and I had gotten here with Dobby around 9 pm. Dobby was still giving out blood marks in the waiting area. Once we were able take him back to an exam room, it would take a little while for Dr. Baker to come in. I wasn't surprised since it was so busy. After removing the dressing that was there already, he said that the ear had gotten infected and was concerned with that. In the end, he gave us two prescriptions. One was for the infection and the other was for the hematoma. He recommended the Japanese method, which is prednisone until the ear flattens, and then ween off the prednisone. He also recommended we get a No Flap Ear Wrap for him as well. This would help keep the ear stable during this process. We would finish up around 12:30 am and headed home. Over the next several days, we did get that ear flap which seemed to work well with keeping the ear stable. We essentially needed to come back that Friday in order to get a follow up as the hematoma didn't seem to be getting lower. At this second visit, Dr. Baker was glad to see him again since he wasn't sure how the tissue around it was going to fare with the original infection too. The ear was healing nicely for the tissue, so the antibiotic was definitely working on that part. He also checked the hematoma, and he noted that it can take several weeks for the ear to go fully flat after a hematoma. He would prescribe an additional amount of prednisone for Dobby. He also said to keep him on it until the ear flattens, and then would move to the weening off process. There was no exam fee this time. The only cost was for the additional prednisone. Fast forward to the current time. At this point, Dobby's ear has flattened out. He has been off the antibiotics and prednisone now. He is doing so much better now, and he is back to his normal self. Overall, these were both great experiences here. There was a caring staff. If you need to see a vet after hours and isn't a life and death emergency for your pet, this place is worth checking out for your pet companion.

Had to bring in our Rosie dog in after she stared having UTI symptoms on a weekend. Our regular vet…read morebooks out for two weeks. We were quickly seen, had a urinalysis done before making it into the rooms. The vet, vet tech and staff were super kind. Rosie had a thorough exam and we were recommended some OTC products to care for skin issues even though that wasn't why we came. Over all, I had a great experience and would recommend this Vet as a good urgent care center.