Robert was able to answered all of my question I had about my laptop. He was able to replace my…read morelaptop screen in time before my big project was due.

From the owner: Free Diagnostics, Free Estimates, and Flat Rate Pricing! You never have to pay to find out whats…read morewrong with it! Plus...Virus Removal is our specialty!

They were the best price in town and resourceful! Helpful above and beyond I highly recommendread more

From the owner: Our-Tech is a computer repair and networking company that offers both onsite and in-shop repairs,…read morespecializing in home and business needs, as well as industrial and DOS systems - we do not generally work with apple products. Services include; system optimization, repair, rebuilds, upgrades, custom builds, all networking - printer's, camera's, POS systems, wireless bridges, etc.

Every time I take my computer in, he does a wonderful job. Very reasonably priced. I would…read morerecommend him to anyone and I have recommended him.

Mike replaced our dying battery in our IPad, very timely and affordable. My Wife is thrilled with…read morethe result. I would HIGHLY recommend Mike for any of your needed repairs. Thanks again Mike for a job well done ! We now go from 0 - 100% charge in less than an hour !! Mike & Marilyn R.

Brought my laptop in with a software issue, got it back as if it was brand new. Good service and…read morehelpful technicians.

These guys do excellent work at a fare price. They will even come to your home for repairs. Great…read moreservice!

I took my laptop to this location to have my power jack repaired. At first things went well. After…read moreI got the laptop back, I noticed some of the keys would intermittently not work, but I assumed it was dust since a quick blast of air would solve this problem. Within a week, air would no longer working and more keys were failing. I took the unit back to the shop and explained the issue. The owner said he would take a look at it, explaining there would be reasons he would and would not be at fault. Later I got a quote for replacing the keyboard, and I asked that labor be waived given the problem did not occur until after the laptop was returned from his shop. This threw the owner into a tantrum and he at once threatened me with police action, insinuated legal action against me, derided me, claimed to have me on video saying the problem existed before his repair, yet said he would do the repair and waive labor if I signed a release for him. People with such poor behavior like the shopkeep are not worth having to deal with and can not be trusted with your property. I said I would be taking back my laptop and to share such video he claimed to possess. When I arrived at the shop he stood facing the wall, doing his best to ignore me while I spoke with a clerk. When I returned home I found the unit had been sabotaged and would not boot to the operating system. Upon restoring an operating system I found the keyboard working in full. I then got a call from local law enforcement saying the owner put a trespass order and I would be arrested if I returned to the store. This left me no recourse but to do a chargeback on my credit card for the damage done to my laptop. My credit union went into arbitration on the matter and I won thanks to my documentation of the event.

I have used ComputAbility for about 25+ years, first when Matt was just working alone living in…read moreCashmere. Since he expanded & moved to Ellensburg, I have had him make me a new computer, repair my Lenovo out of warranty (all by UPS from Wenatchee to Ellensburg) and consult/work my computer remotely a number of times as well as just a number of questions by phone. These guys know what they are about, reasonable rates and U can count them among the good guys. :-)))