This company is as good as they come. Well informed about the latest technology they help us stay…read moreon the cutting edge. They have great customer service and stand behind their work 100%. I recommend them whole heartedly. Stephen

Very, very happy with the purchase and installation of our new home theatre system. The price was…read morereasonable, especially considering the installation of a fairly complex system, which is beyond the capability of all but the most "electronically-handy" homeowners (myself included). Since we were moving from Northern Virginia, we were dependent on the recommendation of others -- and John (the company owner) was exceptionally responsive to our questions and timetable. (I particularly appreciated the fact that John permitted me to have a new TV shipped from Amazon directly to his shop, since we were "on the road" between homes and not yet in the local area.) The installation team -- Kevin and Cortez -- were on-time, polite, professional, and very helpful in walking me through the system operation. Moreover, John personally followed-up the very next day to ensure we were satisfied with the installation -- that's great customer service! I'd unhesitatingly recommend Spartan Pro-Tech, LLC for all your home theatre needs in the South Hampton Roads region.

Digital Security has been servicing our security system for 15 years. They have helped us make the…read morebest use of our system.

The Technician (Mike) knew what he was doing. Very efficient and assisted me with floodlight cam…read moresetup (both with the cam Ring app settings. I will be a returning customer.

We have had nothing but problems with our Vector Security system since we had it installed in our…read morenew home. We thought the system in our previous house had been canceled but we continued to receive alarms for several weeks. When that was finally resolved we had problems with the display panel in the new house and were told it needed a new backup battery even though it had just been installed and since it was past 60 days we would have to pay a service fee. Then the problems with the medic alert pendant started. We received the first call on Oct 31st while my husband was in the hospital after a minor stroke and the pendant was at home on his nightstand. Apparently it needed a new battery also even though we were again assured that such failures were very unusual. We were told the earliest a repair tech could be scheduled was November 21st -- 3 weeks later. Because of the repeated problems and shortage of technicians we have asked to cancel the account but Vector refuses because we are trapped in a 3 year contract.

Worst customer service ever! If you're having an issue with your system, it took us three weeks to…read moreget an appointment. If your equipment is malfunctioning and they come out right away it's gonna be about $400 however, if you have a service plan and come out when your appointment is it's only $35. So if you get this equipment and you ever have an emergency, example, your alarm is going off at all times of the night and day, even when it's bypassed, even when you don't have the security armed, you're out of luck. I do not recommend this company at all. It's all about the money for them.

We called several companies to get a tv installed. Tommy answered right away which was greatly…read moreappreciated. Excellent service!! Definitely hire Tommy to take care of your tv mounting.

Made the appointment through yelp and showed up right on time to assemble ikea furniture. Job was…read moredone diligently and quickly. Thank you.

After reading several bad reviews that sound like people just don't read what they sign and have…read moredealt with someone who didn't divulge the whole truth. I decided to go with the Vivint system. I put this poor guy through the ringer but everything is clearly written in the contract. Of course if you sign it you are bound. I had to take a phone call where this lady who seemed pretty friendly but, serious asked me annoying questions that I had already agreed to with the sales guy. I love the system. Absolutely. I had adt before. Can't complain about too much with them. I set my new system off on accident because I was used to the back door sensor not working. Which of course Vivint had to replace. And they pad had someone speaking to me in the same minute it seemed. I like the app. I like the equipment. I like the convenience. I like it. If you are sitting with a Vivint guy. Ask him questions. Don't get yourself into a pickle like these other people are saying. I just want to post a good review since it seems only the bad ones make it up.

My system works fine. Management treats technicians like crap, at least in Richmond office. They…read moreare rude, humiliating, and condescending. I don't recommend them due to their management style.

Do NOT utilize this company for your security and/or audio system needs. I overpaid (a lot of $$$)…read morefor installed security, audio, and whole-house vacuum systems and they failed to provide timely, effective customer service. Other contractors that I've had to bring to the house (as I couldn't get a decent response from Master's) couldn't figure out the rat's nest of wiring without having to unravel what was there and attempt to make it right. With an improper and outdated product installed, and poor customer service, I can advise with distinct experience that they are NOT the people for you.

Searched for a security system and found Hampton Roads Security. Not only was the equipment better…read morethen the internet specials and the larger national firms, the monthly monitoring was less. We also got log in's to both the alarm panel and the monitoring center to see everything and make changes. The system was all color screens and could do things for our home like turn on lights when we are away like on a timer. They were able to install within 2 hours which was important and did not pressure us in any way to sign up. They also gave us a 30 day no questions asked cancellation if we didn't like. I would recommend to anyone looking.

From the owner: Hampton Roads Security is a locally owned, Chesapeake based company that is becoming a leader in…read moreresidential and commercial security services. We provide strategic security solutions for home, business and commercial clients. New installation, service and monitoring of alarm, CCTV surveillance and access control systems.

I am blown away by my experience with Eastern Lock and Key. We had a problem with our front door of…read moremy place of business. It was closing and opening loudly and hard to open. I called and spoke with Vicky who was super nice and helpful. She was able to get us in earlier than later since we close at 2pm. I'm not kidding when I say they came in less than an hour. The two gentlemen were very knowledgeable about what needed to be done, they had what they needed in the truck, so in about 2 hours the work was complete and our door was as good as new. We paid about $375 for parts and 2 hours of labor. I found this very reasonable. They were very professional and courteous. Great job Eastern!!

Both of my key fobs have been acting up and finally just decided they no longer wanted to play…read more Purchased some after market replacement that needed programing to the vehicle. Dealer said "sure we can do that. I have an opening in three weeks. But that will give you enough time to say farewell to your first borne child." But at Eastern, I walked right in and job complete in under 20 minutes. Now they certainly were swamped with service calls and there were two other walk-ins when I was there, so at times you could see a little longer wait depending on the complexity of your requirements or the volume of other customers. Child still with Mom, key remote fully functioning in less than 3 weeks, and enough pocket money left over to treat the missus to lunch. Bonus.