David,my technician was very professional, knowledgeable, and courteous. His vast knowledge and…read moreexpertise really made the experience an easy and enjoyable service. Ask for David Sparks at your next visit. You will not be disappointed!

Use their Services and they were great!!! Very Friendly,…read moreprofessional and courteous!!!

Larry was very personable and responsive to my questions. When shown written estimates, this…read morecompany uses units next to the service and then totals it up with a dollar amount. I had a list of items for estimate and, in order to find out the cost for each item, he had to remove all others to be able to tell me. Also, they will email a link to the estimate (not an attachment) and the link will expire in 7 days. It seems to me they are strategies to make it more difficult to compare quotes. I wanted 4 can lights and was told that I'd need a new electric panel for that to happen. I was quoted around $5,200 for a new electric panel (after having to ask specifically for the cost of this item). I mentioned that I put a panel in 3 years ago for a similar sized home and it was $2,500ish. I just got another quote for this home. It was $2,700 and I was also told I didn't need a new panel to add the 4 can lights.

The electrician arrived the day after I called in, fixed my issue within minutes(missed issue on my…read morepart) and recommened an electrical box swap due to the age of the original box. Replaced the box that day. The technician was professional in his work and kept me informed in what he was doing. He had my power back on within a couple of hours. His work was exceptional and looks much better than the original. Recommend this group whole hardetly(not sure on spelling)

They were alittle bit late but made up for it by doing great job. Best power wash job for our house…read morethat we've ever had. They were very professional, friendly & price was very reasonable & we will definitely hire them again.

Primarily called for removal of wasp tunnels, they are still there. 550.00 plus 25.00 tip. For 1…read morehour of work.

Jonathan, Rickey, and Holly all contributed to the job, providing superb services for my homeowner…read moreneeds in Norfolk, VA. My home's attic fan finally bit the dust after 10 years of hot air labor. A fan bearing was making a terrible sound, heard throughout the neighborhood during the day. After the Pyramid Roofing team's hard work, the neighbors and I are 100% happy.

Pyramid Roofing did an excellent job fixing up a leak in my roof. I was super happy with both the…read moreprice and the outcome. Great experience from start to finish!

Chad became a life saver for me. I had hired another contractor to replace my driveway, who left…read moreme high and dry with a torn-up driveway and no completion date in site. Chad responded quickly and professionally. The day after we signed the contract his crew prepped the driveway and they showed up as promised for the scheduled pouring. The drive looks wonderful, was priced reasonably and Chad was friendly throughout. He understood and put up with my anxiety related to the previous contractor. I would be happy to use them again if I need any masonry work.

I'm not sure this Company really exists…read more I spoke to someone named Chad some time around September 8th. Initial text was on September 5th. He told me they were very experienced at this work and would like to meet with me to do an estimate. Asked if I would send him my detailed plans of the patio I wanted and pictures of the stamped concrete pattern I wanted to use. I did that around this same time, September 8th. Never heard back from him. I even sent him a message through Yelp to see why he hadn't responded. Still no reply to date. I've given up waiting and doubt I'll ever hear from this company.

Easy quote. Showed up on time. Took them 15 minutes to clean up all my junk. Very professional and…read moreeasy to work with. Very affordable as well.

I can't even begin to praise Handyman Haulers enough~ Brian & Andy connected us with Steven who was…read moreresponsive and very willing to work with us to accomodate our schedule. Everyone we spoke with was professional & responsive. Steven and I scheduled an appointment for 7:30 this AM - about 10 minutes before our appt he TXT'd me and said he was 6 minutes away. Showed up shortly thereafter and completed the removal of our old/broken down freezer within 30 minutes. I couldn't be happier and will recommend Handyman Haulers to all who need such a service. THANKS GUYS!

Super professional and affordable! I would definitely recommend him to anyone that needs car keys…read morecut or needs any locksmith services!

Great job replacing my door lock. Quick, on-time and professional. Low price. He even checked other…read moredoor knobs in my home. I would definitely hire him again.

Great customer service. Staff was friendly, professional, and helpful. The process was smooth and…read moreeverything was handled quickly

WARNING TO ALL CUSTOMERS…read more TLDR: DO NOT believe the initial quote provided by this shop before their diagnosis and DO NOT let the staff intimidate you into paying more than what was initially agreed. LOOK ELSEWHERE or be prepared to DOCUMENT YOUR INTERACTIONS for a more truthful and respectful experience. The following is a summary of our experience to help ensure this does not happen to future customers. Context: An initial quote range of $180-300 for a MacBook screen repair was recieved from staff member Jacob, along with assurances that it would cost no more than that range. An $89 diagnostic fee was charged (they did not inform that this fee was nonrefundable, only that it would go toward the repair cost should the service be accepted) Days later a follow up phone call was made to the shop to confirm the final quote. A new and increased quote of $400 was provided by "Mo", the woman who answered the phone. When asked if a refund of the diagnostic fee could be arranged, Mo stated that the fee was nonrefundable, and did not seem to care when informed that we were never made aware that the fee was nonrefundable. She simply said "sorry". After stating the details of the intial visit to the shop, including the previously agreed upon quote range which was much less than the new quote, a staff member that goes by "Zombie" took over the phone call to emphasize that Jacob "tells everyone the diagnostic fee is non refundable" but an email address can be contacted for disputes. It's worth noting that Zombie's tone on the call was not polite and he seemed annoyed about the interaction. Zombie also stated that they would "check the security cameras to see if Jacob failed to mention the fee was non refundable", and text a man by the name of "Dennys" about the situation. It was not until after an email was sent regarding the refund, and a second phone call was made to the shop (answered by Zombie) to confirm the names of the staff members from the first phone call, that a refund was offered. At this point, Zombie's tone had completely changed to what it should have been from the beginning, empathetic and polite. To his credit, he even apologized. The favorable outcome of this interaction does not negate the negative experience endured, or change the fact that the actions of the staff were unacceptable. Unacceptable actions: - Inaccurate initial quote - Failure to inform that the diagnostic fee was nonrefundable - Failure to honor initial quote range - Rude demeanor of staff when concerns were voiced by customer While the value of $89 varies person to person, how a business treats its customers is what truly matters. Ultimately, what could have been a very positive customer experience was soured by the acts of the staff members regarding our concerns. As someone who has worked in customer service for 15 years at various management levels, here is a script for your staff that may prove helpful, as it seems the current staff has not been adequately trained, or simply fails to execute the training recieved: For customer concerns/disputes regarding conversations that happened in the shop that may need to be verified through camera footage: Staff member: "I understand your concern and I thank you for bringing this to our attention. Let's see how we can resolve this for you. Can you please share the details of the conversation?" (Once details are recieved): "Great, thank you for providing those details. Before a determination can be made, we will review what information we can on our end and get back to you regarding a resolution. What is the best way to reach you?" With the correct tone and attitude, the above script can go a long way in preventing my experience from happening to others. Cheers