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    Sephora at Kohl's Manchester

    5.0 (1 review)
    Closed 10:00 am - 9:00 pm

    Sephora at Kohl's Manchester Photos

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    5 months ago

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    Ulta Beauty

    Ulta Beauty

    3.0
    (41 reviews)
    0.7 mi
    $$

    Great location, right off 141 and Manchester. This area is crowded because of all the shopping but…read moreit works. Staff is usually nice and helpful. I never have any issues. I only come for a certain product and they usually have it in stock. If not, I drive to the next location that will.

    Worst Friday night in a long time. 3 hours w/o water during which I was denied the simple cut I…read morewanted. Instead, I got a hideous cut that was not only the opposite of what I'd asked for, but not in keeping with my lifestyle as I had shared with my service provider. This was 6 weeks ago... This was Ulta's do-over haircut to fix a laughably bad cut I received a couple of weeks earlier at Brentwood. The haircut in the review... this one made me cry. I will keep brief: 1. I arrived before my appointment. Was acknowledged by staff before the appointment. I was acknowledged by my service provider -- let's call her CJ (I just saw a new book about Madam CJ Walker) -- about 30 minutes in. CJ, an experienced Elite stylist, was nice and friendly, but also tired and I think stressed. 2. CJ was distracted for the entire appointment because she was working on 2 of us at once. The other person was an employee of the retail space who was having color done. This employee/guest had opinions on everything, including on what happened to my hair. She kept interjecting into my conversation with CJ. CJ also was busy on Face Time. 2-3 young women who work at Ulta (I'm not sure whether the salon or the retail space) were back in the salon hanging out, gabbing, and I think slowing things down. 3. I asked for a swing bob. I clarified what a swing bob is because people keep getting it wrong. CJ is supposedly an expert in bobs and pixies, but still, I provided extra info: that what I wanted was a bob, shorter in the back, longer in the front. Eventually she told too much hair was taken off the back to make a swing bob. I said OK, a bob with some angle. OK, she said. I also stated that I am very low maintenance with my hair, and I don't put product in my hair because I have migraines. CJ studied my hair. She asked if she could do face framing. I might have cringed because I don't like face framing on me. I came in wanting the hair longer in the front. She made it sound like this face framing would be different from what I remember from the mid-2000s. And you know what? It was. She gave me what amounts to bangs. Bangs before summer. Bangs! Now I wear a bandana to keep my hair out of my face as I do physical therapy. Now I can't wear my hair in a ponytail all summer. I like low maintenance hair; she gave me bangs. CJ also said she cut the hair a certain way because of the highlights I have. Um, what? Highlights get covered. Don't use my highlights as a reason to botch a haircut. The website says haircuts are up to 1 hour. Mine should have been less than that. She put mousse in my hair and she sprayed it. I had told her I don't do those things. The haircut was worse with the product. She turned it into such a terrible 80s hairstyle that made my face look so triangular. I am more old Hollywood, 1930s. I left with tears in my eyes. She didn't say anything. The next few days I spent driving around to vintage shops to buy head scarves to cover this wreck. It's the stupidest cut I've had in I don't know how long. Positively awful. I look so old and inelegant on bad days. About every 2 weeks I have a decent day and while it still isn't the cut I want, I don't feel angry about it. I can take a meh cut if it's one I wanted to try, or if I wasn't specific enough. But I wasn't. It took 3 hours to get this cut. I could have given myself something closer to what I wanted and I do not cut hair. The management here needs to do a better job of supervising. Make sure they aren't goofing off with other employees while working. They should not only hear the customers, but listen to them. Questions for Ulta/CJ: * Why didn't you have a dedicated time for me? Why did you think it was good customer service to prioritize a staff member rather than a customer? * Why didn't you just give me a bob? The manager at Brentwood said it would be an easy fix to get a swing bob. It should have been an easy fix. I am a playable character. * Why didn't you offer me something to drink? Your water fountain was out of order, but where did you staff members get water? * Are employees always this unfocused at work? * Why didn't a manager follow up with me after the experience? I texted the Brentwood manager (whose number I had from the previous poor cut customer service) who said she'd do something about it. Crickets.

    Photos
    Ulta Beauty
    Ulta Beauty
    Ulta Beauty

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    St. Louis Skin Solutions

    St. Louis Skin Solutions

    4.0
    (24 reviews)
    3.0 mi
    $$$

    Love Dr Miller! Extremely detailed first consultation…read more Staff is always helpful and immediately take us when we walk in.

    St. Louis Skin Solutions is clean with a pleasant, relaxing ambiance, and the technician I worked…read morewith was professional and attentive. However, it provided NO help whatsoever in removing my dark pigmentation or melasma. I initially sought treatment for melasma. The laser treatment was completely ineffective, and the subsequent Enlighten Depigmentation System triggered a severe full-body rash approximately 2.5 years ago. The rash was so intense that it required rocky and enormous medical helps to calm it down. After that difficult period, I managed my skin issue on my own. Through more than 2.5 years of focused self home care, I successfully cleared approximately 99% of my melasma using a simple daily regimen centered on Vanicream products. The results came entirely from my self home treatment -- NOT from this facility. A. For Professionals: If a client discloses that they have sensitive skin, I strongly recommend implementing a 72-hour patch test followed by a 5-day monitoring period as a standard precautionary step. This is far more effective than relying solely on a liability waiver. B. For Future Customers: Laser treatments or chemical peels might provide temporary surface-level improvement and a short-term glow, but if underlying internal factors (such as toxin accumulation) are not addressed, pigmentation issues like melasma are very likely to return. In my case, the clinical treatments from this facility offered zero benefit and instead caused a severe reaction. C. Key Recommendations from My Experience: a. Sun Protection: Practice absolute, consistent sun protection every day. b. Dietary Focus: - Avoid highly processed foods - Minimize high-sugar foods - Reduce high-salt intake - Eat plenty of green vegetables and a wide variety of colorful produce c. Maintain well-balanced daily nutrition d. Incorporate Vitamin C serum into your skincare routine e. Stress Management: Incorporate daily meditation and deep breathing exercises to support overall detoxification. This journey reinforced that sustainable skin health comes from gentle, consistent self home effort and internal wellness -- NOT from the treatments I received at this facility at all.

    Photos
    Facial Balancing using Dermal Fillers to the jawline and lips
    Facial Balancing using Dermal Fillers to the jawline and lips
    Before & After a Non-Surgical Rhinoplasty using Dermal Fillers
    Before & After a Non-Surgical Rhinoplasty using Dermal Fillers
    Before & After 3 LaseMDs

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    Before & After 3 LaseMDs
    Frida Microblading

    Frida Microblading

    4.6
    (8 reviews)
    0.9 mi
    $$

    I get lots of compliments on my brows. I refer everyone here who asks where I go. Have had the…read moreretouched once in two years

    My most recent experience here was to finally get microblading done after a long journey! Let me…read morestart by saying this: it is WORTH YOUR MONEY TO FIND AN ARTIST YOU LOVE!!! I went to someone who was in my price range a few years ago because I wAnTeD tHeM RiGhT NoW and was too impatient to save up more money. They didn't match each other and the color turned out dark purple, so I politely expressed my concerns with the original artist at my touch-up session. Unfortunately it still didn't go well, and I ended up with what you see in my "before" picture. Soon after that, I went to Frida Cosmetic Art to start the saline removal process. She had a daunting task ahead of her. It took 5 sessions due to how deep and thick the previous "artist" did it. Each removal session was reasonably priced and had impressive results. After that difficult experience, I decided I wanted to be a microblading artist myself. Perla Olave, the owner of Frida, provided in-depth training sessions and allowed me to shadow her a couple times. She is an amazing instructor, but I'm not ready to try microblading on a real person yet. As it turns out, it's way harder than it looks! Now, I truly appreciate the talent, skill, and dedication it takes to be a reputable artist. Last week, she did my microblading for the first time. She did a combo brow with nanoblading. This means that there are microblade strokes at the head and nanoblade for the rest of my eyebrow. We chose this because I barely have any eyebrow hair and she had to work over a few of the botched remnants that were too stubborn for the saline removal. After the 1st session, my brows look soooo much better than I ever thought possible! I literally cannot believe that this is my face when I catch a glance in the mirror. I'm excited for the "final product" after my 2nd session in a few weeks!!! I would 1000000% recommend Perla Olave of Frida Cosmetic Art for microblading to anyone who wants great eyebrows.

    Photos
    Powder brows
    Powder brows
    Frida Microblading
    Frida Microblading

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    Sephora at Kohl's Manchester - cosmetics - Updated July 2026

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