I'm not a makeup person. To be honest, my daily routine consists of moisturizers and lipgloss…read more That's it for the last 15 years or so. But I find myself at this Ulta location (and others) often. Reason? I have a 14 year old daughter who loves this place, and now a 11 year old who loves coming here too. The store is very clean and organized. The employees are plentiful and willing to help. In fact, sometimes you will get 6 employees asking you if you need help while there. Maybe it's a little too much, but at least they aren't short staffed like a lot of places still. The prices are good, and they are consistently running some sale or promotion. The best thing is their rewards program. They are constantly sending coupons to my email. In the last week alone, between my daughter and I, we had 4 coupons to use. One was $3.50 off $15, another was $5 off $10 and 2 coupons for $5 off $20. We used the first 2 coupon and bought $25 worth of products for only $16 and change. Definitely sign up for the rewards program, it worth it. The best thing about Ulta, is that you can try everything before you buy it. They have samples out and disposable applicators for you to try the products before you purchase it. Another great thing, their return policy. Simply keep your receipt. If you're not pleased with a product, after you get it home, return it for your money back. I love a good guarantee like that. The 2 Ulta stores I have been into both get 4 stars from me. Ive even gotten my oldest daughter's second piercing at an Ulta store. Very clean and hygienic procedure and a great price. As long as my daughters continue with a makeup/skincare routine, I'll continue to shop here with them. My youngest daughter wants her ears pierced now too, so I'll be back for that soon.

That old lady with the white hair at the desk was so rude. First she scans everything and asks if I…read morehave gift cards then after putting in my gift cards said I couldn't use my $10 off birthday coupon then has the audacity to ask why I had an attitude. It's my birthday and I wanted to use my coupon. it's not my job to know when coupons are supposed to be scanned. IF YOU DONT LIKE PEOPLE DONT GET A RETAIL JOB. I love shopping at ulta but i'll never be returning because that lady was so rude

The ladies here are great! Always so happy and helpful Can…read morecall and put together my order and just run in and pay! If they don't have it in store they will happily order it for you.

Unable to place online order for pick-up in store due to inventory levels being wrong on 5 out of 5…read moreproducts and other issues. Tried calling the Shelby Township, MI store directly 586-254-5765 but they wouldn't answer their phone until about the 30th time I tried. They claimed they had been there all morning but had not noticed my call coming thru. They did not think this was worthy of feedback or letting their manager or corporate know. I received a lot of push back. Why would they not think this was something that should be addressed? Same attitude about the inventory levels being wrong and unable to place an online order for pick up in the store. Workers Melissa & Bebbie gave me non-stop push back and horrible customer service, very unprofessional. I tried to file a formal complaint with both Melissa and Bebbie but they refused to take it. Instead Bebbie misadvised me buy telling me to call 866-593-3478 to make my formal complaint. I did so and was told that is was Sally Beauty Supply Security Interface. They advised that was not the correct number to file a complaint about Cosmo. So Bebbie lied to me. I am offended by their rudeness, neglect and failure to assist me or care about the company. I do not recommend shopping at the Shelby Township, MI Cosmoprof store or their online website. SalonCentric is far superior.

They had everything I needed and more. The store was immaculately clean and the lady at the counter…read morewas extremely helpful. Especially since I don't live in town I needed some help finding different brands. 10/10 would come back.

So happy I found this place! I love my essential oils and use them daily for just about anything…read moreand I had a coupon from the mail for this business. Of course I forgot to use my coupon lol I came here particularly for my frequent Charlie horses and inflammation in my knees and the owner knew exactly what I needed (I did look up what I should take before my arrival and his words matched what I read). Most of the brand is Young Living, but they sell diffusers, other scented oils, etc. Will be back soon to use my coupon and get more oils.

The worker at the location was really kind and seemed very charismatic. Very helpful as well.read more

I just went into Ulta to get shampoo and conditioner, because this is the only place that sells the…read morebrand I love. I ended up leaving with samples and some new friends! The employees, ( Micheal, Kim and Emily) were absolutely AMAZING!!! They were so so genuine, kind and had such an amazing soul. I highly recommend this place!!

Tiana is amazing. She helped me find my shades, taught me how to apply it and what tools to use,…read moreall with a smile on her face. She has a radiating personality and talking with her felt like I was just asking a friend for makeup advice. She also helped me find other alternatives for products. I did not have. She made my shopping experience so much less stressful than it usually is. Thank you Tiana.

I had a young girl with red hair help me today. She was so knowledgeable, patient, and kind. I will…read moredefinitely be back.

I have been a valued customer since the opening of Sally's Shelby Township. Tonight I decided to…read morecall ahead just to verify that they had the product I needed. The woman who answered the phone started answering my questions, then I hear a different employee yelling in the background see that's why I never answer the phone just let it ring. They new or hours so then they need to come in by themselves. (VERY RUDE AND UNPROFESSIONA) It looks like I need to find myself a different beauty supply

Started red light therapy. Very relaxing and was stress free! They had me feeling right at home in…read moremy undies...lol all while lossing inches.

love it here!! it's always clean when going in and the workers aren't rude like a lot of placesread more

I'm giving a 5 star because of the great customer Service that Sam gave to me and my mom it was…read moreduring The annual sale which I'm sure is a busy time for the employees. But Sam made sure to be attentive and very helpful during our shopping experience. She even went above and beyond to help us find a very popular product that looked like it was out but she went above and beyond to double check and she was able to find more in stock which I appreciate it because I know she could've easily brushed it off. It makes a difference when someone is helpful and in a great mood willing to stop what they are doing to help.

On Thursday afternoon, the 24th I decided to stop in here after shopping at Meijer. I also had 3…read morecoupons to use that arrived in my mail. (Photo attached of course:) I was passing by this area after visiting Romeo in the morning for an appointment. (FYI= No points and Not guilty) ! There are so many stores out here on 26 Mile Rd., that it feels like Hall Rd. (M59). Anyways this store is small. When walking in this store, Home Depot is nearby on the left and to the right in is Michael's craft store= so there are your markers or directions to Bath and Body. Upon walking inside I was not greeted at all by an employee like at the Partridge Creek store near my home. I could hear 1 female voice in the far back of store, in which she was working at the cash register. Then throughout my walking and shopping experience I was still never greeted or asked if I needed help or support for my shopping time. The store was nicely organized and not messy since new and old scents were labeled properly. I photographed a few of their new scent displays along with 2 or 3 big clearance areas. Annoying bad comment from me = The style of music and its volume was TOO LOUD in this location. Maybe that's why the only employee there was talking so loud at check out to other customers. I could hear her from the front of the store. Not sure why it was so loud. I like to have a relaxing shopping experience so I can think while I shop, read labels and enjoy the environment of my special and favorite store as Bath & Body Works. I did find the items I wanted since I looked ahead of time on the website for ideas and made out my shopping list :) Great plan ! Lastly at check out, the cashier was nice, efficient and honored my 3 coupons carefully with one at a time showing what discount was for what item. Thank you ?? Sad I can't comment here to thank her since she DID NOT wear a name tag. ); I was very happy and pleased with my total purchases and especially my discount savings of $41.10 according to my receipt. No name of cashier on my receipt either just a number of 1634424.. bizarre