Busy shop, not a lot of clean makeup stations, and a bit of a mess.. would you really want to try all those samples that everyone else is using? Prices don't stop the kids from buying... very busy inside. Franchise tax of 3% is not cool. read more

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Every time i go they are so nice and give me samples in my bag my favorite store is Sephora

While I do like Sephora, I'm only giving it one star. (This location only.) Let's talk tax. Now we all know, this area of Jersey is taxed at 3.5% BUT, Sephora is charging a "franchise tax" of 3%. They fail to mention it to anyone but, if you actually look at your receipt, you'll see it. Anything you purchase, except from the Sephora collection, will be charged an additional tax because according to the manager there, everything is a franchise. Now, I went to several stores in the vicinity to ask if they charge an additional tax - let's take the Estee Lauder Company Store for example, they do not charge. Pottery Barn? Nope. Bloomingdales? Nope. Off Saks? Nope. Marshall's? Nope. But, Sephora does. My question is WHY ARE YOU IN JERSEY GARDENS CHARGING FULL TAX IF YOU'RE NOT GOING TO TELL PEOPLE??? WHERE IS THE SIGNAGE??? I wouldn't be upset if there was full disclosure but, there isn't. I'm not certain if I will return. Another corporate disappointment. read more

It's okay. The store is pretty big. There are better Sephora's. If I was nearby and needed to go again I would.

I've always wished for a Sephora at Jersey Gardens and it's finally happened. This location just opened in either July or August so they still aren't taking online appointments for any beauty service. It kinda sucks because they only take you as a "Walk In" and you can't predict how many people might already be waiting. If you want your makeup done here I highly suggest you get there right before it opens so that hopefully you'll be the first one waiting. I attended the Rouge Holiday Preview event a couple of weeks ago and it was a lot emptier than I imagined. They only had little bottles of water and the free bag with $50 purchase. I've been to plenty of Rouge events and they usually have either sweets or some sort of finger food PLUS mini makeovers. I'm guessing because they're still getting settled they didn't have many people at the event. They weren't even checking people in like usual. I've been told that starting in October they will take appointments so I'm looking forward to that. So far I had a pleasant experience as far as customer service so I have no doubt that once they're all settled in this location will become just as awesome as other ones. read more

SEPHORA - Cosmetics & Beauty Supply Near Me - Elizabeth, New Jersey

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I can honestly say this is the best Sephora I've been to and I've been to many many many from NYC to Vegas to California. I've never had so many employees ask if I needed help as I shopped. I bought a few products and when I got home that night I realized that I was charged for an item but it wasn't in my bag. I looked everywhere and concluded it was never put in the actual bag. I called this past Monday and spoke to a manager(I'm mad I can't remember her name)she was great. She asked me a few questions and checked the camera footage from that day and saw that in fact the item wasn't put in my bag. She offered to mail it to me at no charge. I just received my package and she added a few mini Caudalie products. Now that is Great Customer Service!!! It's can be frustrating shopping at this outlet mall but I would go out of my way to shop specifically at this Sephora again. Thank you! read more

My bff and I had a awesome experience here with Abina. She's sooo helpful and offered us samples!! She provided lots of information on every product we spoke about!! Cheers to her!!!! Will return read more