After submitting my inquiry on Yelp over the weekend, I was surprised to receive a response from…read morethe company within an hour. I called to set up my appointment, and the customer service rep was friendly and able to schedule me for a date and time that fit perfectly with my availability. They arrived promptly, quickly located my septic tank, and--even after mentioning that this was one of the most "challenging" clogs they'd seen in a while--they still had everything cleared within an hour. My septic system is now working like new! No more slow toilet flushes or gurgling noises from the pipes. I was quoted a reasonable price--nowhere near what it would have cost if my septic system had failed. I highly recommend Dump and Pump Septic!

We had an exceptional experience with Wayne & Tyson today! I've been a homeowner for several years,…read moreand have owned two homes with septic tanks without knowing anything about them or how they work, but I've been in my current home for 2+ years, and knowing I had neighbors with overflow/ backup issues, I figured it was time for a pump. Scheduling was extremely easy and even though I was calling right before a holiday weekend, they got me on the schedule immediately. Their pricing was also very reasonable AND they had a 25% off coupon for new customers. SOLD. Wayne and Tyson showed up earlier than expected, which was wonderful, and got straight to work. I do have an exposed "lid" and (knowing zero about septic) I believed that was where it would be pumped from, but to my dismay they informed me we will needed to locate and dig up the other lid. I'm a woman home alone, panicking thinking "how are we going to find this?" - well, fortunately, experts came with the package! Wayne located my actual lid within 30 seconds of just probing the ground, and Tyson had it dug up within minutes!! The actual pumping process was very quick, and they replaced the lid and filled the hole back in, good as new. These guys are prompt, efficient, professional, and genuinely seemed to care about the service they were providing. I am still no septic expert, but now I know one!

Just a basic pumping. They quoted over the phone, scheduled next day, showed up on time, and did a…read moregood job and ended up charging less than quoted.

Called Scotty's on a Monday morning around 9am and was scheduled for the next day between 12 and…read more2:30. They arrived at approximately 1:45ish. They pumped the tank and cleaned our filter and also gave us some good information regarding our tank. Both gentlemen were very friendly and efficient. I would highly recommend them if you are in need. The price I feel was fair for the services rendered.

Chris and his team went above and beyond to get the job done at my home. Very professional and got…read moreeverything done in a timely manner. I highly recommend and will be using again in the future!

The owner never finished the job, took my money, stopped responding to texts or calls. I had to…read morepay another landscaper to finish the job. The BBB cut his accreditation after siding with my complaint. Do not use this guy

Tramaine's communication, timeliness, and work exceeded my expectations. I look forward to working…read morewith him in the future. Thank you, Zach

Very seamless fix! Good communication, showed up on time, fixed the issue quickly and was fair on…read morepricing. I will definitely use again!

Great company. Fantastic experience working with them and reasonably priced. I would use them…read moreagain. They were able to help with my requested service and make additional suggestions to get a better value.

We are really pleased with the quality of service and attentiveness. Adam was knowledgeable and…read morehelpful. We will definitely call again the next time we need septic service. Thank you!

Thanks outstanding company!!!!! Highly recommend. Didn't have to be home , they left like nobody…read morehad been there.

Excellent company and excellent work. I appreciate a company that is upfront and honest with me. We…read morerecently had a problem with our very old septic system and Richard was very frank about what needed to be done and what options we had available to us. The price was under what we had anticipated and the work was done fabulously. I would recommend them to anyone. Good Job!

I had the displeasure of working with AWT on a new properly I purchased. Their consultant (Jeff…read moreVaughan) indicated to me that they "knew my area" and that the soils in my area were likely unsuitable for anything but a very expensive/advanced septic system. Despite their discouragement, I hired him as a consultant to come out to my property and sample the soils for suitability. Their visit confirmed to me that the soils were in line with his preconceived notions that my property couldn't support an expansion of the current LPP system on my property. Shortly thereafter, during the permitting process, Wake county indicated soils suitable for a new repair area. I then hired another soil scientist who determined that my soils were suitable for an expanded LPP area, and were not too far from being acceptable for a conventional septic system. In short, the AWT engineer I hired (Jeff Vaughan) started out with the mindset that it couldn't be done, and ended up coming to the same conclusion. He was pretty adamant that a very expensive system would be required to achieve my end goals. In short, I wouldn't recommend this company - there are soil scientists in the area that will take the time to try and find a workable solution based on your soils - my impression with AWT is that they try to steer you to costly systems (both to install and maintain) that are perhaps better for their bottom line, but not necessarily for the customer.

Dishonest & Irresponsible…read more Hired AWT while purchasing our home, Julie Davidson wrote us a report stating the well she tested was in perfect working order. Fast forward a couple years, we have no water in our home. Come to find out the well she "tested" had been out of commission and didn't even have power for years prior to her examination. Have spoken with several people in this office, they do not care, they will not even provide their insurance carrier information so that we can follow up appropriately. Our family would never have bought (nor been approved) to buy this home without a known, tested and functioning well. Their dishonest report and lack of interest in providing even the most basic assistance has left our family without water for over a month while we try to work with the county to resolve this issue. Hire someone else.

When our pump alarm went off, I called Kirby Septic and Jeff was able to come out within the hour!…read moreHe was very friendly, extremely knowledgeable and explained the problem in terms that were easy to understand. He and his coworker replaced the pump quickly. I highly recommend calling if you have septic issues!

Mr. Kirby came out to my property to do regular maintenance and went well above and beyond…read moreexpectations. He explained how everything worked, what he was servicing and why, and explained what I could do myself to maintain parts of the system. He was able to schedule very quickly after my call, was right on time and professional and courteous. Highly recommend.