Here to come correct and raise the review of this location…read more HIGHLY RECOMMENDED: Before going to any DOL, go online and schedule your appointment. I made my appt online, arrived, texted to say I'm here, and they confirmed via text a 3 minute wait. SO EASY!!! So happy. These things were always dreadful, but no more, I was in and out in 10 minutes. Got my Enhanced Drivers License done, handed me my temp license, a few questions, verified my documents, took photo, paid, done. My advisor, she was very professional, friendly, prompt. Easy, peeeeeeeezzzzzeeeeeeeeeee.

Before you choose to walk-in, check the website to see if it can be taken care of online. It'll…read moresave you time and theirs. It'll also prevent you from standing in line and getting turned away, because appointments take precedence over walk-ins. Book an appointment online or show up 45min to 1hr before they open to get in line. They are so helpful and friendly. They get the line expedited quickly when they open. My daughter only needed a vision screening and we walked right to the counter at opening. From there, we were able to sign-in to her account and print a temp license for her, just in time for school to start. Thank you Lynnwood DOL!

Whatever problems this location had in the past, they have evaporated. I was in and out in ten…read moreminutes. Customer service (two reps) was seamless. My agent, Bridget, was fun and helpful (and made sure my picture looked good!) Don't hesitate to make an appointment here. I'd 100% go back if I needed to, and am kind of sad I won't need to for a few years.

This is a good department of licensing located in Everett, Washington. I had an appointment and my…read more licensing situation was remedied in approximately one minute. The staff was very friendly, fast and efficient.

I always have a wonderful experience at the Shoreline DMV! The staff are friendly, organized, and…read morevery efficient. Last month, I went in for a walk-in license renewal that needed to be done in person. I arrived about 15 minutes before opening, and although there was already a line, they had an employee outside checking in with people to make sure everyone was in the right place and knew whether they needed to stay in line. From the moment they opened, I was in and out in less than 35 minutes. If that's not efficiency, I don't know what is! I can't speak for every service they offer, but based on my experience, I really appreciate the staff and how well they run things. Big bonus, they have ample parking!

Few routine appointments are as anxiety inducing for me than a trip to the Department of Licensing,…read morebut things went smoothly at Shoreline. A few caveats: 1) I showed up half an hour before they opened (there at 8:00 before 8:30 open) and there were over 20 people in line behind me by the time they opened. 2) I needed a simple renewal, which I couldn't do online because they force you in office every other renewal. People looking to upgrade their license or for something new were sorted behind all renewals. That was probably a bummer for the kid next to me who was excited for his first license, who watched like 15 people who showed up after him walk in first. 3) According to the lady who sorted us, walk ins will be unavailable as early as next month. Ouch! My license expires in about a month and the next-available appointment was about six weeks out, which is why I was a walk in. I checked availability the day I got my "It's time to renew" notice in the mail and it was already past my expiration date. No clue how things are going to be handled for those, like me, who don't obsess over license expirations. I'll probably put a reminder in my phone for seven years to check how far out appointments are being scheduled. Anyways, back to Shoreline DoL! They were efficient, they were polite, and I was out the door in ten minutes (bear in mind I was first in line, so YMMV). I have no idea what my picture looks like because I won't see it for two weeks, but the clerk assured me it was "fine."

Just wow! Impressive staff!! I just moved from Oregon and worried about the hassle of registering…read moremy car. Brookelyn made the process easy! She's so bright and kind!! They have a nice lobby and great hours! Thank you Smokey Point Licensing!

Update on my previous review: Smokey Point solved my issue by contacting the State and getting me…read morean exception for the license plates replacement fee. Thank you Kimberly for going the extra mile in getting this done! I retract my previous review. Upon further investigation, the dealership left address information off the title application, although they claimed it was complete. It was not, and in the end Smokey Point did everything correctly and solved the issue of lost license plates for my vehicle.

Everytime I go and renew my tabs, they are always very friendly. They helped out my son about…read morerenewing his tabs before deployment and he lives in Florida.

We drove over an hour to get our son's learners permit. Everything ready to go and they cancelled…read moreour appointment without warning when we were 10 minutes away from them. Wasted time, gas, and energy. He starts drivers ed soon and now we will be the ones left scrambling.

This place has always treated me fantastic and knowledgeable and very friendly kind and seem to…read morereally be professional. I've been going there for many years since they opened. Thanks for your help and hospitality

My husband and I went in to update our plates for our cars and this team handled everything like…read moreprofessionals. They were quick, efficient, friendly, and fun to work with. You can tell they all had amazing banter and made us want to go back just to hangout. Usual DOL locations everyone feels gloomy but not this spot. Everyone was all smiles and knew how to do their jobs. Regina helped us and we couldn't be happier with her service. If we could we would buy them all coffees or a drink to help make their days since they made ours. Cheers ladies!

The one in Smokey point is fast and efficient. I got in and out in under 10 mins. Very friendly and…read morehelpful. Nice bathrooms too.

Crazy! Only one lady helping a full room of people. She was good but I felt sorry for her…read more 'Charlie' wandered around, not contributing or helping. WTH

Arrived 10 mins prior to my appointment to find about 20 folks in the waiting area. When I sat down…read morethe system prompted me by text to check in online by texting "here." About one minute later the clerk finished with the person at the counter and called my name. The renewal process was easy, the clerk was polite and efficient, and I was on the way out the door a couple of minutes BEFORE my scheduled appointment. Best licensing experience ever for someone who got his first license more than 50 years ago!

Discovered unexpectedly that my license had expired and I needed to renew my license asap. Decided…read moreto secure an enhanced driver license or Real ID. Every day at 8:20 AM the Redmond location releases same day appointments, I was lucky enough to get one of those. FYI every Friday at 4 PM they release appointments for the following week. Otherwise you're looking at booking out a month in advance. I was able to register and secure an appointment very quickly online -- although I will say that the website did not have EDL as one of its first options, which I think it should give the importance of that license now. I had to use the search bar to find it and only then did it pull up. It was confusing trying to make an appointment for a renewal but it wasn't just a renewal I was looking for. What was very helpful was the updating texts that reminded me of the appointment time and gave me the option to check in online. The helpful staff at the registration information desk confirmed my check-in. The waiting area was spacious with many chairs, and there were 19 kiosks which meant very speedy processing. I didn't wait more than five minutes however I had to step out of the waiting area for a moment and it was during that time that my number was called. The saving grace was the smart technology was that sent me a text informing me that my number had been called. Nathan Diamond assisted me. I had my previous drivers license which was then canceled out, my W-2 has proof of address and my photo was taken. I was given a temporary license that would function for 45 days but I could expect my license to arrive in the next 30 days. Organ donation was confirmed and I was given the option of putting my blood type if I had written proof of it, which I wish I had known in advance. I did not however have such a document with me so I was not able to put it on my card but I was told I could update anytime. I chose the eight year option which was about $144 out the door after all fees, etc. The five minutes or so with Mr. Diamond was really educational. I think I was out in 15 minutes total. The parking lot out front was free parking so no stress about parking. The staff was helpful so asked for their names. The two people at registration were informative and helpful as well.

Compared to California, this place is pretty organized and efficient. You don't have to wait long…read morehours. The facilities are clean probably bc it just opened. The front staff administrator checking people in was efficient but unfriendly. I asked her a question and she gave me a blank stare. She probably has a lot of people asking her questions all day so whatever. Glad Washington state has it together.