I had an absolutely wonderful experience from the phone call to book and my facial. I initially…read morecalled the Kenilworth location @ 10:11 am Saturday morning to check availability and book appt. The young lady at the KENILWORTH location was very short and dismissive stating they had no appts. I called Pikesville location, the lady who answered was warm, friendly and very accommodating. She was able to get me in quickly without feeling rushed. My facial was with Erin and she was very knowledgeable and gentle, yet thorough as well. I will definitely be returning to the Pikesville location because of the impeccable customer service!!!

They no longer have you fill out an intake form and not sure why. You no longer get undressed in…read morethe dressing room instead they have you do it right in the room where you're serviced. The salon is not as lively and vibrant as it once was. I got a custom European facial a, nothing special. It did the job. Note the spa is on the 2nd floor and the salon is on the 1st floor.

Nice, hidden massage spot located near Stevenson square. The spa itself is nice. There is a zen den…read morewith fruit water and tea options. The massage that I had was good and included hot stones and hot towels. The gift shop near the entrance had some cute dresses.

It took me awhile to write this review because I needed more context. I had never had a prenatal…read moremassage before so I waited to experience them at other places to make a final judgement. I booked one here around 13 weeks pregnant. Unfortunately, the massage was subpar. 1. The massage bed was not prepped for a pre-natal massage so the masseuse had to step out to get the correct pillows. (Since I had booked online, the receptionist should have alerted her to the appointment type ahead of time.) 2. I laid on my side in an awkward position because they did not provide a full body pillow, which would have allowed for body alignment 3. The masseuse only massaged my shoulders and nearly none of my back. I kept thinking she was going to eventually move down and she never did. The shoulder massage lacked pressure so I hardly felt anything. After this experience, I booked prenatal massages elsewhere for the remainder of my pregnancy and they were great (appropriate prep, pillows, pressure and full body work). Having a comparison helped me realize the masseuse at this location didn't have much experience in pre-natal massages. 2 stars for easy online booking, cleanliness and the kindness of the receptionist. Zero stars for the actual massage.

The spa is so welcoming and relaxing. I come here to get my wax by Jasmine. She's very thorough,…read moresweet and has great conversation. Just what I need to escape!

I come to Uzuri Spa to see Damia for my Brazilian waxes. I've known Damia for years now and have…read morefollowed her from EWC, to her own salon, now to Uzuri. I appreciate the clean and quiet waiting room outside of the waxing room. Also appreciate a quick and painless wax performed by Damia. Definitely stop by. She's super personable and a great person to be serviced by.

I went to Mrs. Carolyn for a Brazilian wax, my VERY FIRST EVER and I enjoyed it...as much as one…read morecan. She made me feel comfortable and talked me through the whole process, telling me what she was doing before and as she did it. She is very friendly and personable, so even as I gritted and was tense physically, I was relaxed mentally and we even shared jokes. She is very good at helping to keep your mind off of the inevitable pain lol. Her products were wonderful, as she is a licensed skin care professional. She takes pride in her wax products and her cleanliness. Which is very appreciated. I'm not a prude, and I'm not nervous about "bare-ing" my all to a stranger, but I am really glad it was Mrs. Carolyn. I will be coming back to her in the future! (note: this review was also posted to the Pheniz Salon Suites page, prior to SI having a business page. This is the same review; I still stand by the good service)

Carolyn is PHENOMENAL!!! I went to her for my very first Brazilian ! She made me feel so…read morecomfortable and relaxed !!! Every since then I go to her for everything !!! She also does amazing facials and I'm already obsessed with her cosmetic line !!!! If you need a professional and experienced Esthetician Carolyn is the one for u !!!

Very clean, lots of color choices and prices didn't make my eyebrows raise…read more Professional, welcoming and friendly. Nikki, the owner, sets the tone. I called for a last minute, same day appt. Although I was unable to get my services done by Nikki, my tech, Li was wonderful and meticulous. I made my next appointment before leaving.

I had an appointment for a pedicure and gel fill-in with Ken (I think that was his name) and he was…read morepleasantly on time. My nails are gorgeous, not bulky, shaped perfectly and I don't think they have ever looked better. I opted for the deluxe pedicure ($80) which didn't quite feel "deluxe" the massage was hard and fast (going through the process instead of giving an actual short massage for a $80 pedicure), there was no candle wax (I can't think of the proper name but you know what I mean) and I wear the same polish every time but I was given 2 coats and it shows my imperfections - I should've checked before I left but for $80 you know when it looks off so at least ask. All in all, I would absolutely go back for hands but not feet.

I booked a last minute appointment with Massage Envy last Sunday, after my appointment with About…read moreFaces was cancelled just an hour before it was scheduled. I really didn't want to schedule with a male masseuse, but I figured I'd give it a turn since I was really looking forward to a birthday massage. Prior to my appointment, I received a text asking me to confirm that I didn't have covid amongst other things. When I arrived, the young lady at the front desk checked my temperature and checked me it. I was immediately taken to the back to enjoy my 90-minute massage. The gentlemen who did my massage with awesome, except for the fact that he spent a little too much time on my shoulders. I was a tad bit sore on that area for a few days and after googling the after effects of massages, I came to found that soreness is normal. It was also a bit uncomfortable breathing through a mask with your head peaking through that small hole within a massage table, but of course, safety first! I think I will request less time spent on my shoulders next times. The checkout process was painless, as I was able to just pay with the card I used to book my appointment through the website. I also received a receipt via email. It seems that the have streamlined the process to ensure both their safety and the customers. All in all, I had a great experience.

This location took my membership dues in the amount of $240, closed the doors without any notice…read more The location was dirt. Massage Envy Corporate office is selling the franchises without any oversight. I recommend no one should patronize this business.

One of the absolute worst nail appointments I've ever had. I walk into the salon early for my…read moreappointment and my technician, Arvis, is nowhere to be seen. When she arrives, she tells me she won't have time for my scheduled manicure, only my pedicure. She starts on the manicure for someone who arrived after me causing her to start on my pedicure a half an hour after my appointment time. Polish selection is severely lacking. I asked for "steaming" hot water for my pedicure and SHE TOLD ME NO. Said I couldn't have hot water "because of the bowls". I highly doubt the manufacturer would design a chair for pedicures where you can't use hot water. Absolutely absurd. Soaking my feet in this frigid water wondering why I'm still here. I am excited and surprised about the liner. Sad to say the highlight of my pedicure is a liner. Very dainty/delicate when filing my nails into the incorrect shape. TOOLS ARE NOT AUTOCLAVED. HOW UNSANITARY She unapologetically clipped me with the cuticle trimmers. Another positive: her calm demeanor. Nothing seems to phase her. Callus filing went well. Massage was decent other than her nails scratching/tickling the bottom of my feet. Actually, one of the best massages I've had with a pedicure.

I came in because of a $19 living social manure with reflexology. My appointment was late and I…read morewasn't ever offered a beverage - same story for the lady behind me. I know, because the nail station is right next to the door/waiting area. She used a Suave cocoa butter lotion for what she passed off as reflexology (but was really an ordinary salon rub). I quickly learned that she did not want to feel corrected. She went directly from sawing at my nails with a course grit file to polish application. No nail oil. I had to ask to have my nails filed in one direction so that they were smooth before the polish application. There was less than half an inch of barbicide in the jar so I'm not sure if the tools were clean. Therefore, I didn't complain that she left some hang nails. I touched up my cuticles at home and applied a top coat every few days so the color did last longer than I expected. However, I'm never coming back to this unsanitary place.