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    Serena Shong, NP

    1.0 (3 reviews)

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    6 years ago

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    Stephanie theron NP

    Stephanie theron NP

    3.0(2 reviews)
    2.0 mi

    Stepanie Theron is an excellent care provider. She takes her time and knows what she is doing. I…read morealways make my appointments with her.

    This NP is a disgrace. stay away from her and her colleagues. what she did to my daughter is…read morebordering on mal practice and depending on how this all turns out she may be hearing from our lawyer. i wish I had enough space and time here to talk about her and the practice she works for but the story is much too long. My daughter will have surgery on Monday thanks to another medical doctor who actually knows what she is doing. my daughters left ovary is 3 times the size and has in it 3 complex cysts. her other ovary is twice the size contains one complex cysts which is bigger in size than the ovary itself. she is only 26 and has a history of family ovarian cancer. this NP decided that we ought to take a wait and see approach and come back in 2-3 months!! According to her expertise, the cysts really aren't big enough or an emergency to get out as she has patients who have an ovary 17cm in size. they come first. even though you cannot shrink the cysts and they wil probably continue to grow and my daughter is in already in terrible discomfort and pain, she believes she should just take ibuprofen and get a nuvaring. and 2-3 months get another Sonogram. fortunately we got into the office of a OB/Gyn who had the opinion that we need to get in there right away and take those out and biopsy. they are already too big and she hopes to save the ovaries!!! she stated there is no reason to leave in as they will only keep growing and my daughter is already in pain. at this point we have no idea how this will turn out but Stephanie did not give a hoot about how my daughter felt. my daughter was begging to have the laparoscopy but they are just too busy and her case is not serious enough!! the 3 doctors above her, Dr Jaci, Dr Hsia and Dr Wilcox all signed off on this diagnosis and course of action. this whole experience was horrible and I would recommend anyone to stay away from this practice.

    Sandra Odenheimer, CFNP

    Sandra Odenheimer, CFNP

    2.7(12 reviews)
    2.0 mi

    Reneged on her quote back in 2012: "Here is the information…read moreyou are requesting regarding an estimate for the elective procedure to treat sebaceous hyperplasia on your face. As you know, it is a non-covered treatment by your insurance and this is simply an estimate of the costs. The diagnosis ICD9 code is 706.9 The CPT procedure code is 17110C The cost for destruction of 1-5 lesions is $100 and for each additional 1-5 lesions it is $100. However, I originally quoted you 1-10 lesions which I will grant you this one time only. For example, if you decide to treat 20 lesions it would cost $200. Any future visits will be charged per 1-5 lesions for $100, thus removal of 10 lesions would be $200. " I was double charged. Ended up paying $100 twice. $200 for 10 lesions.

    I agree with what another reviewer said about bedside manner. I waited over 30 minutes for my…read moreappointment and when she greeted me I tried to ask her in a friendly manner, "Have you had a busy day?" and she just said, "Yeah I'm running behind." No apology or "thanks for waiting". During the appointment she seemed cold and a bit awkward. There was a small knat in the room and she kept trying to swat it while I was talking...giving me the impression that she wasn't listening. Pretty unprofessional. She asked me a bunch of questions; I felt like I repeated some things more than once (did she not hear me the first time?). At the end of it she basically said, "I don't really know" and said she could prescribe me a corticosteroid if I wanted it to see if it would work. Great. Thanks. I also had a secondary question about a skin problem on my toe, and right away she said "Oh you need to do to podiatry for that." She didn't even LOOK at my toe before saying that, and she didn't even offer to try and take a look at it. I'm pretty sure it was a bacterial skin infection, which I'm fairly confident any decent dermatologist would be able to diagnose. The fact that she didn't even offer to look at it was highly irritating. Thank you for wasted time and money. 0 stars if I could.

    FlowMD Aesthetic Center - PDO

    FlowMD Aesthetic Center

    4.7(85 reviews)
    0.7 mi

    I had such a great experience at Flow MD! I did their Pico laser treatment for the first time, and…read morethe results honestly exceeded my expectations. After just one session, my freckles are almost completely gone, and my skin looks so much clearer and more even. The staff was very professional and made me feel comfortable throughout the whole process. They explained everything clearly and customized the treatment for my skin.

    I found FlowMD through a makeup artist on RedNote and decided to try it after years of dealing with…read morestubborn brown spots. I've done YAG, IPL, peels, and microneedling before, but the spots always came back. After cleansing and about 30 minutes of numbing, I met Helen, who was super kind, knowledgeable, and really listened. She explained that PicoSure has different settings and started with the medium mode to see how my skin would react -- I really appreciated her cautious and thoughtful approach. The treatment was quick and surprisingly comfortable thanks to the cooling air hose. My skin looked brighter right away, not darker like with other lasers. Afterward, the staff applied a sheet mask and chilled gel masks, which calmed my skin beautifully. By the time I got home, the redness was almost gone! Helen gave detailed aftercare instructions . I've had two sessions so far, and my spots are much lighter and my skin tone more even. In addition, Helen also responded quickly to any questions, even on weekends. I feel completely safe and cared for here. Highly recommend FlowMD and Helen!

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    FlowMD Aesthetic Center - Vicky applied BBL

    Vicky applied BBL

    FlowMD Aesthetic Center - Front

    Front

    FlowMD Aesthetic Center - Great environment and service. I bought a package of 12 m22. You can't find better price in Bay Area!!!

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    Great environment and service. I bought a package of 12 m22. You can't find better price in Bay Area!!!

    Serena Shong, NP - nursepractitioner - Updated September 2026

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