Body massage was awful. The masseuse had long nails and was scratching me while rubbing down my…read moreback. Kept focusing on my spine and tailbone and when I told him it hurt he would just do it in another area. When I got home my back was already bruised and had broken capillaries. I couldn't relax cause I was bracing for each area he was going to do next. I'm sure the reflexology foot massages are better but I would never go back for a full body. Front desk lady also was pushy about tipping and when I brought up my concerns she said there was nothing she could do. A positive: they could get me in right away at 7:30

Place is very clean. I cannot speak highly enough of the…read morestaff. I called one hour before closing time, and they didn't even hesitate to accept my appointment for a full body massage. They even stayed open late to extend my appt. from 60mins to 90mins. Overall, Excellent customer service! Prices are very reasonable. Ample parking available. Really happy I gave this place a try. I'll return each time I'm in the metro area

Thai Massage is always my go-to whenever my body is feeling especially tight and in need of some…read moreserious work. Their deep tissue massages are incredible--they know exactly how to target problem areas while still making the experience relaxing. The atmosphere is peaceful and calming, making it easy to completely unwind from the moment you walk in. Every visit leaves me feeling so much better than when I arrived.

Consistently solid massage. I come here a lot after trying a lot of other locations.read more

I really appreciate her style of massage - kneeding and not doing the elbows and forearms …read more... Using her hands make it like a real massage therapist - instead of just trying to get the hour to pass by ...

I woke up with a stiff neck and needed a massage urgently. I was looking all over and no one in the…read moregenera area had same day availability. I saw Back and Body Massage and decided to take a risk since it was fairly new. I called and the masseuse was so friendly and nice and told me to come in. When I walked in I was immediately greeted with a huge smile and taken back to the room. She was so nice and listened to what I was saying. I told her my neck was stiff and I was in so much pain and she got the kink right out! I was so impressed this was the best massage I've had in the KC metro by far. There were some moments where it hurt a little but I told her to soften and she did. She was so nice and skilled I will definitely go back!

Loved this place. Lucy is my new favorite massage therapist. Very professional. Deep tissue if you…read morewant it. Highly recommend

Visiting from CA...I have had hundreds of massages and this was top 3. Shelly is so strong and knew…read moreexactly what I needed. I was having a lot of upper back pain and after 90 minutes with her I'm ready to travel home comfortably...Shelly was not only a great masseuse she was friendly and kind...highly recommend

I've been several times and have brought friends. The price is great. The atmosphere is nice. The…read moretherapists are very good!

This is a healing massage. I have Ankylosing Spondylitis and all the extra fun stuff that goes with…read moreit. I have now seen Sam for the second week in a row and I am moving so much better. I can not thank him enough!

My mom and I went in and got just a 30 minute massage and it was actually amazing. We got like the…read moreWORKS! I normally don't feel like there's ever enough pressure or deep tissue and this truly felt amazing. We loved it and want to come back during our short trip here in KC! Could not recommend more! They were very clear on price and tip on their paper. Anyone who has been confused about that did not read the paper they show you for price!

Not a professional attitude at payment time. This lady tried to negotiate a bigger tip and acted…read morelike it was mandatory! I should have not gave her anything when I was told $30 was not enough and don't come back! She was very rude and inconsiderate!!! Because I wouldn't give her at least a $40 tip she said don't come back! On top of that my 1 hour massage lasted 50 minutes. $103 for 50 minutes! They won't get my business anymore! Very rude and hateful!

I gave this place a call to inquire about a massage, they answered the phone in an unprofessional…read moremanner which concerned me and led me to hanging up. This resulted in them harassing me to the point I had to block them, when I answered one call and told them to stop the guy laughed and asked what was wrong. Avoid this place at all costs.

ALERT! ALERT! ALERT! Extremely Unprofessional, Unsafe, and Misleading Experience - Serious…read moreCompliance Concerns I have been a regular customer at this place for nearly two years, which is why this experience was especially disappointing and alarming. I booked and prepaid $100 for a deep tissue massage through their website, which explicitly instructs customers to arrive 15 minutes early. I followed that instruction exactly. Despite this, I was told by a staff member to wait outside, and I was left standing there for 15 minutes. Only after someone remotely opened the door did a man who appeared to be the owner arrive. When I referenced their own website policy, his response was dismissive and unprofessional, stating that there was "nothing wrong" with me waiting outside. This alone reflects poor customer handling and disregard for their own stated procedures. Unfortunately, the service itself was far worse. I clearly filled out the intake form indicating significant stiffness in my shoulders and back, requesting focused work in those areas. Despite paying for deep tissue, the person who normally sits at the front desk performed the massage and spent the first 30 minutes lightly stroking my back, providing no therapeutic pressure whatsoever. When I explicitly asked him to work on my shoulders and muscle knots, there was minimal response. He failed to properly use oil and even attempted to massage through the blanket, including on my legs, which is completely inconsistent with deep tissue standards and basic massage protocols. This is not what was advertised, not what was paid for, and not what was agreed upon. The most concerning part came later. After I again asked whether he intended to work on my shoulders, he left the room, returned with an unknown substance or item, and applied it to my shoulder without any explanation, consent, or warning. I was never told what it was, what it would do, or whether it was appropriate for my condition. I am now experiencing visible bruising and a burning sensation, which I have documented with photos. From a consumer safety and compliance standpoint, this raises serious red flags: -No informed consent for a treatment applied -No disclosure of products or techniques used -Apparent misrepresentation of a "deep tissue" service -Lack of basic professional standards and client care -Potentially unsafe practices resulting in physical injury Due to the severity of the bruising and lack of disclosure or consent, I am currently exploring legal options and seeking professional advice to investigate the injury further. Additionally, during previous visits, the front desk staff repeatedly pressured customers to leave reviews, which now makes it very clear that many of the existing positive reviews are likely the result of review solicitation rather than genuine experiences. This was not just a bad massage; it was misleading, unprofessional, and physically harmful. I strongly advise people to be extremely cautious. If you value your health, safety, and hard-earned money, consider going somewhere that follows proper professional standards, respects informed consent, and delivers the service they advertise. I regret trusting this place again, and I will not be returning.

This was an experience. It's not other places where you are paying for a super relaxing atmosphere…read more If you just want a beating or great, heavy handed (I like deep tissue and request my spine be removed ) they are strong. Limited English but I don't go for the conversation. You can get light. It's simple, clean and well, focused on giving good services. I was surprised and it took me a minute to figure out the poles attached to the walls. Oh, when she stood on my back only then did I understand. I was torn here, but overall good value for the money. A little translation would be nice.

Had a great massage relieving pain in my hips and shoulders. Looking forward to going back again.read more