I would give zero stars if I could. My experience in 2022 was no less than horrific. DO NOT GO…read moreHERE. They will suggest treatments that are unnecessary without x-rays. Heaven forbid the dentist is in a rush to go home- you can have the unlicensed hygienist finish the drilling and filling. This occurred after the dentist asked her to only do one task while he worked on another patient, and then she did several other tasks she was not at all qualified to complete that he told her NOT TO DO. She didn't stop when I attempted to stop her. He came back briefly at the end, and when I asked a question about one of the fillings, he rolled his eyes and ground the tooth down while saying it didn't need it. I have nerve damage on that side so I was not asking for it to be ground down, just had a question about a sensation. He also did not stop when I protested. Horrifying and appalling. Left with pain, trauma and several damaged teeth (one chipped, one cracked, and several ground down beyond recognition). They also ground down my canines for no discernable reason. The office girl is nice, that's the only thing even somewhat acceptable here. I was new to town, so it took me way longer than it should have to make a legitimate review instead of only warning the friends and family I know personally. You couldn't pay me to go back.

Horrible Experience - Completely Unorganized and Misleading…read more Tennessee Family Dental in Lebanon is by far the most unorganized and unprofessional place I've ever dealt with. My mother-in-law went in for oral surgery to have her teeth pulled, and right before the procedure, they suddenly came in and sprung a hidden fee on us for the laughing gas. This was never mentioned beforehand, not during scheduling, not during the consultation, nothing. Only right before surgery did they decide to bring it up. That is completely unacceptable and shows how disorganized and misleading their practice is. Patients should always know the full cost upfront, not be pressured with surprise charges right before surgery. If they can't even be transparent about something as basic as costs, how can anyone trust them with actual dental care? We will never return here, and I would strongly caution anyone considering this office to look elsewhere for a dentist that is honest, organized, and professional.

Love this practice. Most recently I had to have a crown and things went great. The staff is always…read moreso friendly

Had to find a dentist for a regular cleaning and this was the recommendation off of Next Door and…read morefrom friends. I have severe dental office anxiety from some horrible experiences, and I was thankful to see a friendly and professional front office followed by a kind and thorough dental hygienist. Dr Timothy Pfountz followed with a detailed explanation of my X-rays and discussed our plan for the replacement of some older fillings that my former dentist was monitoring. The best part, they take my insurance- so we shall see how this first filling replacement goes. -Update to follow.

New patient visit and cleaning. Everyone was very nice, but…read moreafter almost two hours and lots of x-rays / photos left without even getting teeth cleaned!!

Wow, how disappointing to be cared for so poorly by a newer dentist's office. It's been almost a…read moreyear of run around with this office unfortunately. I was initially seen, then referred out for oral surgery by another local doctor, which went well, but once completed my follow up for additional treatment went downhill. I was told I couldn't be accommodated just because I asked for nitrous rather than novocaine. I was scheduled for care, then called and told I would have to see another doctor somewhere else because I asked for nitrous.

Wonderful practice to go to. They've been our dentist for five years. The wonderful staff is…read morewilling to work with you for scheduling appointments. I recently moved my elderly parents here and needed a new dentist for them. They have worked with me to get them seen. I only wish they would ask patients to wear masks. Although a sign is posted on the door, it's not enforced. The gentleman in the waiting room has been blowing his nose a lot. Allergies? IDK. Wear a mask!

Had an emergency and did not have a regular dentist in the area. I contacted Patriot. They got me…read moreright in. Delightful people, every one of them. Dr Paul is extremely professional and took the time to explain everything in detail. I have insurance and Elaine went through all the financial information with me. I had a temp crown that very day, and now have the permanent one perfectly in place. I've found my dentist here in Lebanon. Icing on the cake: they are true Patriots! If you need a dentist in Lebanon you won't find a better one than Patriot Dental.

I just had an emergency on my way to Knoxville, a crown came completely off my front tooth…read more Everyone was helpful, the Dr. fixed me up very nicely. The weekend was saved. Go Vols! If Our family lived close by we would definitely choose Lebanon Dental!

From the owner: We provide a safe pain free Dental experience for the whole family. Most Dental procedures are…read moreperformed in our office. Everyone deserves to Smile!

He told me my top teeth were fine…read more He sent me to his best friend for periodontal work on the bottom. They didn't check with insurance to be sure the perio exam would be covered. It was not covered. He sent me to Hendersonville for a root canal eval. That root canal was going to cost $1000. I went to a different dentist who found a cavity in one of my top teeth. New dentist has an entirely different treatment plan, saving me THOUSANDS of dollars. Please get a second opinion. If he tells you "I'd recommend this treatment to my mother", I question if he likes his mother.

A terrible experience - doctor was rude, made uncalled for comments, didn't take into consideration…read morewhat was best for me. He just wanted to make some money claiming I had 6 cavities that needed filling. I went to a different dentist who said only was 1 cavity was deep enough to need attention. The others were superficial and it would be a crime to drill my teeth for the others. NEVER recommend this guy to my enemy!!

Great experience from start to finish. Dr Newman and his staff were great. I plan to come back with…read morewife and kids soon! Office was clean, and the staff and Dr were very nice. Hands down the best dental experience I've had.

I would 1st like to say if this review was for the dentist only, then it would have been 5 stars…read moreBUT sadly he cannot run the entire business himself. Here's my issue, my husband was going to have some teeth pulled and eventually a denture put in. Projected estimates for what we were getting was going to be between $7-10 thousand dollars. So that is a lot of money but they said it would be spread out over around 6 months so it wouldn't be due all at once. Luckily we have the money in savings but it's still a huge chunk. I decided to use a partial check/partial credit card payment so as not deplete our savings all at once. I wanted to save where I could so I called about 2-3 weeks before my husband's scheduled procedure to see how much we would need up front. While on the call (with the billing lady) I asked tons of billing and procedural questions. I don't like surprises when dealing with this about of money. In our about 10 min conversation she didn't once say that there was a charge for using credit cards. In all the billing questions I asked her, she didn't feel the need to say "hey, there's a 3% charge if you use a card". 3% on a several thousand dollars is an extra couple hundred! So we get there the day of the surgery and still nothing was said when we checked in. Not until after my husband come out with bandaged mouth and we're checking out, did she say "oh, there's a 3% charge on cards". When our hands are tied!!! After I have been sitting in the lobby for an hour when I could have spent that time get a cashiers check or something if I had known. I'm in utter shock and I said to her "I called you to ask you beforehand so I would have no surprises like this" I was angry! She goes on this spill about how they haven't raised their prices in 3 years and they don't charge it the credit card company does. None of which was my issue. THE ISSUE was, when I was asking all those billing questions weeks before or even when we came in NOTHING WAS SAID! like... "hey this bill that is several thousand dollars is going to be a couple hundred more because you are using a card" I mean wtf! That should be told when you are making the appointment or on their website or something. So in conclusion I was charged $100 extra last min when I could have made arrangements and saved myself that money, had this not been dropped in my lap last minute. I literally could have filled my car up 2.5 times with that money. I'm still mad about it because I made the effort to call in advance to make sure stuff like this was avoided. I can say though that the doctor was outstanding! His work on my husband was impeccable. He took great care with my husband and had it not been for the billing debacle that cost me extra, I would have easily given 10 stars if I were able because the doctor was so great. P.s. billing lady if you are reading this, DO BETTER!

kind office staff. it is impossible to get your calls answered and responded too! do not recommend.read more

I want to thank everyone at the Gallatin branch of Aspen dental…read more Was totally amazed at their friendly and open kindness. I had quite a few extractions and top/bottom dentures made. The staff went out of their way to explain procedures and took time honestly to listen to you,and answer any questions. Bottom line is , I was amazed and totally happy with the visit,and would recommend them period. Thank you,you have given me my smile back. JWG

Chad Porter is a wonderful, competent dentist. He was referred to me my a neighbor in the military…read more I'm glad I found him.

Always kind and professional. Both Porter dentists are great…read more My family and I have been going for over five years.

Dr. Long and his staff, particularly Jeanie, whom I see for my regular maintenance twice a year,…read moreare delightful as well as being great at what they do. Couldn't be happier with their expertise and the friendly office atmosphere. It's been a long standing Dr./client relationship. So blessed to have them!!

Excellent service with a family feel. The level of…read moreprofessionalism is outstanding !!!!!