A very clean and well managed establishment tastefully decorated but struggling a little to express a personality or ethos. It's irritating how they demand tips be in cash but I really don't blame them. Sometimes the service provided is excellent and sometimes only good; it's hard to get and retain good employees. The manager is really professional read more

Quality of the polish was okay. The experience was great. I came in with my mom and grandma and we enjoyed the pedicures side by side. We did make a appointment in advance. read more

Serenity Nail Spa - Pedicure menu - Nail Salons Near Me - Mooresville, North Carolina

Fabulous work every time! Friendly staff that is always welcoming. I don't know if they are the best in town, because they've never given me reason to go somewhere else, and I'm extremely happy with their work.​ read more

Serenity Nail Spa - Nail Salons Near Me - Mooresville, North Carolina

Wrote a review on google, wanted to write one here too. I have been getting my nails done here for almost 2 years now and I have never been disappointed. The service is great here and they do an amazing job every time. Everyone is so friendly and helpful. Got my nails done for my New Years Cruise and Ann did amazing! read more

Moved to the area several months ago. Staff is always nice. I've always been seated immediately each time I've been. Everyone I get does a wonderful job. I brought my two daughters for mani/pedis. They both loved their experience. There's a place in Denver that doesn't put liners in for pedicures which is old school and nasty. This place uses liners in their foot baths which should be done for cleanliness. Will definitely be back! read more

Not the worst, but not the best. I called to make an appointment and they said i could come in at 12. I show up and they asked me if i was okay waiting. I wondered what the point of making an appointment was. They didnt see me until 1245. The host lady apologized for the wait and asked if i wanted something to drink. So that was nice. At least they acknowledged it but they shouldnt make promises they cant keep. Don't agree to an appointment time if you are busy and unsure when your next employee will have a free slot..they've got money on the mind and probably rush through clients to meet the unrealistic standards they set to push people through. They don't speak English very well there. I asked for round nails and she gave me almond. I pointed out that they were still very pointy, then she barely filed them down and it didnt make any difference. It's like, how far do you go, how many more times do you keep asking them to fix it? do you just give up and accept how they are because its too difficult & theres too much tension to try to get it right? I couldnt communicate with her and therefore didnt get what i asked for. There was even a lady that spoke english better (the host lady by the front desk) that got involved and stated the same thing i said but the technician didnt react. They had the wrong nail color at the table..they didnt confirm what color i wanted, they just assumed it was the same color i got on my toes. I saw the number on top of it and said it wasnt the right one. The nail polish dripped to the inside of the nail and she didnt clean off the excess. She was harsh with the tools, nail file, nail buffer and it hurt. One of the thumbs is filed at a sharp angle on one side of it that doesnt match the other nails, and it has what looks like a dent in it because it wasnt filled in all the way. There was excess nail polish that was on my skin. On another nail there was a hair that cured into the acrylic..i was gonna say something but figured it would be concealed by the nail polish which it was but still...i wouldve fixed that if i was the tech..what if i take the polish off and want to put on a lighter coat/color..And now, the pedicure. The chair had a massage remote..some of the buttons on it weren't clear to what they did even with experimentation..i had moved the seat back a little so that my legs and knees weren't as bent at such a sharp angle, she moved the seat back to its original position and my tailbone and feet were in so much pain with how much pressure was on them. It was a very uncomfortable position. All my weight was being held up by the arches of my feet. I was almost in tears. The water for the foot soak was super hot, the sugar scrub was painful-she rubbed it too hard. The hot stones burned the bottom of my feet and the hot towel was scalding hot..She didn't even ask me if the temperature was okay...no communication at all. The worst part was that it was my birthday. Unless it was an emergency, i wouldn't come here again. 160$ for a mani pedi..sheesh...don't be fooled by the pedi menu either. Its an extra 15$ for callus removal and sugar scrub. I don't have calluses. I should've just got the classic. The Best part of the experience was the nail polish. Crystal cateye. A magnet is used to draw the metallic particles to the surface in a desired direction. I got colors 35 and 30. read more

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Friendly staff, and beautiful, relaxing pedicure. Recommend! Will return when back in the area

Huge variety of colors. Place is clean, friendly staff. I have gone for years for SNS nails and Tom has done them for approx 3 years. The quality of his work is great! I get so many compliments on my nails. read more

Did a gel manicure & pedicure great job, clean salon. Tools were properly sanitized in autoclave & sealed. Many polishes to choose from. Love how my nails look. Bring cash for tip, otherwise they put a surcharge about 2%. read more

Highly recommend!! Only nail place I will go to in the area, even after moving 30 mins away! Always high quality and very friendly service! read more

Serenity Nail Spa - French Tip Manicure - Nail Salons Near Me - Mooresville, North Carolina

Great and friendly service. Ken does an amazing job on my nails every time! I love that I can leave everything from color and design to him and I am always happy with my nails and get compliments galore! read more

Serenity Nail Spa - Serenity Nail Salon - Nail Salons Near Me - Mooresville, North Carolina

I had a great time getting my nails done here. Dan was so friendly and I felt so welcomed. My nails turned out great!

My new go-to! I'm new to the area so I was nervous to look for a new salon but let me tell you this is the place! Sasha did my pedicure and Sandy did my nails and they were both great for the manicure, I originally picked a different color from their ombré dip selection and Sandy let me know she thought it might be too light and let me try 2 different shades before landing on the one in my photo - she was so patient and considerate! everyone on their team was very friendly and paid great attention to detail even with it being 5pm after a busy weekend. Will definitely be back! read more

Serenity Nail Spa - Gel pedicure using color 007 ‍ (I have ugly feet don't judge ) - Nail Salons Near Me - Mooresville, North Carolina

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I love Serenity Nails! The place is nice and comfortable, everyone is so sweet! It's also super clean. Their so gentle and make sure your needs are satisfied. I just got cute halloween nails and they turned out super cute! I have no regrets! read more

Serenity Nail Spa - Halloween Nails! - Nail Salons Near Me - Mooresville, North Carolina

I did a walk in and waited 15-20 minutes which was not bad. I got a full set and it did not take long at all and turned out so pretty. The experience was amazing and the employees were very nice. read more

Serenity Nail Spa - Nail Salons Near Me - Mooresville, North Carolina

The worst nail shop. I went in for a polish change and requested the cat eye effect. The male quoted me $5 per hands and feet additional. The manicurists could barely shape my nails correctly then didn't do the cat eye. When I inquired about him charging me the quoted price without providing the service, he quoted me $15 additiona. I won't be back, a total ripoff. I feel like I was scammed. read more

First time coming to Serenity. Checked in on Yelp and saw thy offered a 10% discount for first time visitors. That a nice surprise....except it wasn't valid. Found that out at check out. Apparently it was for their old location?? Anyways. Lots of colors to choose from and there are 3 different options for a pedicure. I choose the basic package for $28. Usually the massage chairs are my favorite thing about the pedicure but these chairs were uncomfortable and didn't have many settings. Oh well. The basic package doesn't offer any perks, so basic is the right word to describe this package. Should have known. Maybe because I'm in Mooresville, and you have to pay more to get more. In Winston Salem, most basic packages offer at least a massage and scrub. Basically they trimmed and buffed my nails, exfoliated my foot and applied lotion. For $10 more you can get exfoliation on your legs and a hot stone massage. Anyways, I only came here because my friend wanted to come. I don't think I'll be back considering the experience was OK. read more

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Best nail salon I've been too! Even when super busy, I was in an out in less than 45 mins for a pedicure. I always feel like even with an appointment I'm usually left waiting for at least 20 minutes but not here! read more

Got a pedicure here this morning and it was terrible. My nails were not trimmed, just filed unevenly. She didn't even buff my nails, so the edges are already chipping. I pointed out the toe pictures to the girl, and she just slapped on another coat of paint and put the topcoat on. It has now been 3 hours since the service and this nail still isn't dry. I came here to get a pedicure before my baby arrives next week and now it looks like I'll be spending more $ to get it redone elsewhere. read more

Serenity Nail Spa - Terrible paint job - Nail Salons Near Me - Mooresville, North Carolina

Unfortunately my nails are damaged after my visit to this nail salon. I got an SNS manicure. When we arrived, I sat for an hour waiting to be seated. The process of applying the dip only took 20 minutes - my nails were not clipped or filed, and my cuticle was not removed. Within a week the color of my nails changed and faded. I went to another salon to have the SNS removed due to the dingy color and they had a very hard time removing it and were concerned that it had been applied wrong. I wanted to leave this review to show you what my nails look like after having the SNS professionally removed. There are many wonderful options for a manicure in Mooresville. This is not one of them. read more

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Honestly this place deserves way better reviews than they have. I have been going to Serenity for 3 years now and it has always been my go to place. I used to live in Los Angeles and it was hard to find a quality place when I moved but Serenity is it!! The staff is really hardworking and are all equally good at what they do. They recently renovated the space with all equipment and decor. If you're looking for a new nail place to check out I highly recommend! read more

Got a dip manicure for $50 + tip and within just ONE day 3 of them lifted and fell off. Dip powder was applied way too thick. From out of town and business will not offer a refund. read more

This by far is my favorite nail salon in Mooresville. I spend half my time in New York and the other half here and I look forward to getting my nails done always when I'm down here. The owners of the salon always greet you by your first name, I don't know how they always seem to remember my name. The staff is all excellent and friendly. Knam is my favorite tech. She is super friendly, listens to what you want, is very detailed oriented, and is never rushed. I'm pretty picky when it comes to my nails and she gave me exactly what I was looking for the very first time with little instruction. I have been to her several times since. The salon is clean and upbeat. Call for an appt if you can or just walk in. Sundays you can't ask for a specific tech, but can book an apt. Knam works on weekends only so schedule on Saturday with her if you want or walk in and wait on Sunday. I just did and they look great. Oh and always tip in cash. As someone who is an esthetician and has worked in a spa I know how important that is. read more

Serenity Nail Spa - Nail Salons Near Me - Mooresville, North Carolina

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I came in with one of my best friends and was pleasantly surprised by the speedy and accurate job they did! I did have to wait about twenty minutes before being handled but they were busy on a Monday night! That's a good thing. John did my nails and was amazing. He did a narrow coffin French ombré and did it amazingly. Not once did I have to comment on the shape or coloring. Not a single thing to say other than wow. Amazing job. Not a single cut. Amazing shape. And so beautiful. Will definitely be back! read more

I really enjoyed my time at Serenity Nail Spa. They made sure to fit me in at the last minute and still did a great job listening to how I wanted my nails to be... 3 coats of color on each nail. The technicians took their time and explained the steps in their process and why they do the steps that way. Definitely will be back! read more

Serenity Nail Spa - Nails by the wonderful technicians at Serenity Spa! - Nail Salons Near Me - Mooresville, North Carolina

Got my nails done for my birthday and they are amazing I love the way they turned out and they look so nice as for the actual nail salon it is a such a welcoming place such a great experience I will be going again read more

Serenity Nail Spa - Nail Salons Near Me - Mooresville, North Carolina

Lucy and Melissa are great!!! My step mom has been coming to Serenity Nail Spa for years. I came into town during COVID from LA. First and foremost, I felt safe from COVID. They sanitized well and have the appropriate PPE; which is SO important! They did such a great job with my nails! I had an sns mani and gel pedi. They took extra time to make sure my nails felt and looked healthy (which was much needed). They didn't even charge me extra for the additional time! Everyone was super friendly! I will ONLY come back to Serenity Nail Spa in the future. read more

It's very obvious the clientele this establishment wants to retain and who they couldn't care less about. I came in with no appointment on a Monday afternoon when it was very slow. I waited about 20 minutes and then another lady walked in saying she didn't have an appointment but needed a full set. The way this staff jumped to attention to help her was staggering - while I was still sitting patiently, she sat at a station. I said something to the closest nail tech and was met with an attitude. Someone then asked me it sit at a pedi chair and filled the tub up enough to cover my feet, not ankles, and walked in the back. Watching the other lady getting her set done, after about 10 minutes I said, "excuse me, can I ask when she will come back? I've been here for a while and this woman didn't have an appointment either." The nail tech that gave me the attitude said "can she pee?! She's going to the bathroom, omg!" I assure you, this is not how the other patrons were spoken to. I should've walked out then but the nail tech came from the back to start my pedi. As she started, her co worker said something to her in their language that didn't seem very nice. Needless to say, I won't be coming back. I've noticed that those who have darker skin have similar issues in the reviews. read more

I called to make an appointment at 12pm and they requested for me change my appointment for 1:00pm. I went in and they were fully staffed with a fill house. 1:45PM and they said it will be another 10-15 minute wait!! Ridiculous! Don't ask for appointments if YOU AS A BUSINESS CANT ABIDE BY IT! Especially IF YOU ASKED YOUR CUSTOMER TO CHANGE THEIR TIME! I don't recommend this place unless you have 1HR past your appointment time to wait the sure but THATS POOR SERVICE for a first time customer and NEVER RETURNING NEITHER read more

Well, you judge. Just left the salon. 40 minutes for a mani and pedi....total! I decided to try the salon again after reading how much better it is now. No, sorry to say, it's just as bad as it has always been. read more

Serenity Nail Spa - Nails right after a manicure - Nail Salons Near Me - Mooresville, North Carolina

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I came in for two appointments for acrylic nails. We waited 45 minutes after our appointment time. We left the country the next day and by day 3, 3 of my nails had chipped and fallen off, I had to pay to have them repaired. The next day another one cracked and chipped and still another one came off. So disappointed. Everyone seemed very friendly but the nail tech did not do a consistent job (a few nails were thin, some very thick. No top coat was polished and when I was sent to the dryer I had to ask if they were done. I asked about a top coat too and while another tech did a top coat on my daughter's nails, my tech said no, don't need it. Will not be going back. read more

Hmmmm... Where do I start. I had an appointment with Lisa (which I believe is the owner) at 12:30pm. My friend and I arrived at 12:17. I got a fill in and gel polish. Lisa left me at least 5x to go do other things. My nails are all different shapes and sizes. And are also lumpy. What a waste of $40.00. I will never come back here. Awful customer service and my nails are TRAGIC!!! read more

Serenity Nail Spa - Different shapes and sizes!!! Round, almond and stiletto nails. Apparently I have the rainbow of nail shapes on my hand. - Nail Salons Near Me - Mooresville, North Carolina

Newly renovated space! Great service. Friendly staff! I recommend calling ahead of time because they can get busy but they do take walk-ins. read more

Serenity Nail Spa - Newly renovated - Nail Salons Near Me - Mooresville, North Carolina

Could not believe a $35 pedicure did not include callus removal. Thought that was what a pedicure was!

The first two times I came here, I got a great gel manicure. They were very quick and friendly. The last two times I've been here, they have been very understaffed (I understand it happens to all businesses). However, instead of telling customers there was a wait or suggesting them to come back on a different day, they took the clients back and would start their manicure or pedicure and then walk away from them for over an hour. The last two times I was in there, they took me to the manicure counter and had me soak my hands in acetone for an hour both times to the point that my hands were starting to burn. There were also other customers that didn't have as much free time as I had who were having to leave mid-manicure/pedicure. I have also had problems with the colors I chose. There were two different times I picked out a color and when they started putting it on my nails, the technicians stopped and said the color was turning orange because it was old. Picking a new color isn't a problem at all, but it is a little intimidating to go through all of their colors while the technicians are waiting and there is a line of customers waiting for you to be done. I ended up leaving twice with colors I wasn't crazy about because I didn't want to waste the other customer's time. I highly recommend a different nail salon in the area... there are so many to choose from! read more

I've recently moved to the area. Trying to find a nail salon so I'm trying different ones. Tried serenity twice and both time disappointed. First time the girl was very rushed and did a sloppy job. Second time different girl took her time but still had polish on my cuticles. Plus after she removed my polish and I went to wash my hands, She used the towel that my hands had been sitting on to dry my hands better...which was fine BUT then she folded it and set it aside while she polished my nails. In the mean time another person sat next to me and her manicurist asked mine if that was her towel. I couldn't understand what they said BUT the other manicurist took the towel and used it on the lady next to me. I wonder how many people they had used it on before me. Wouldn't recommend. read more

I have been going here for over a year and a half and have been seeing the same person, lily. She is great and can do amazing things with SNS. People complain when there is a long wait, but I always make an appointment and get seen pretty much on time. There have been times when they seem understaffed and I have a wait even with an appointment. But it is hard to complain with a mani/pedi and a glass or two of wine. Everyone speaks English to each other when they are with customers. Of course they are busy times and if you don't want a long wait I would suggest either early in the morning and during the week. Everyone who works there is nice and personable. read more

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Best salon in the area... of course it is Mooresville so you can't expect too much. It's the best but a little high on prices but honestly worth it. Very clean. I'm always seeing them clean tools, basins, etc. Nice staff. Relaxing atmosphere. So glad I found it! **Tips in CASH** read more

Serenity Nail Spa - Cute design done by Kim. She does great work! - Nail Salons Near Me - Mooresville, North Carolina

Buyer beware! I went to Serenity Nails for a mani and pedi and the pedi was solid but when the nail tech did my nails she pushed by cuticles back so hard it hurt! I didn't say anything at first but she did it again to another nail and I asked her to "go easy please".. After the manicure she took the file and filed some nails! This removes the polish from the edge and historically my nail will chip easier then. I asked her to redo the few nails she filed after the manicure and she slammed the polish bottle down and in an angry tone addressed another employee in another language so I didn't understand the interaction.The whole customer service experience was awful! I politely asked for her to redo the two nails and she refused. I now have the edge of my nails unpainted after she filed them and then rudely dismissed me. I told her the nails will chip easier with exposed edges - no one in the salon cared!! Save yourself the aggravation and find another salon that is customer obsessed. These people need a course in manners and customer service! I was polite, they are rude. I won't return. read more

The first time I went with my daughters. It was pretty good. The second time was horrible. My toes actually looked worse than when I got there. I went with coworkers and we signed in. I was getting a pedicure, one was a fill in, and the other 3 were mani/pedi. 2 of those were also gel nails. The man told one of them that she only asked for gel nails, not manicure when she asked why her hands weren't rubbed with lotion. He tossed the bottle of lotion to her and told her she could put it on herself. We were shocked by how bad this place was. read more

Serenity Nail Spa - Terrible job - Nail Salons Near Me - Mooresville, North Carolina