Serenity Pet Spa & Hotel

3.8 (18 reviews)

Pet Groomers, Pet Sitting

Open • 8:00 am - 5:00 pm

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Serenity Pet Spa & Hotel - Pet Groomers Near Me - Chesapeake, Virginia

Serenity Pet Spa & Hotel - Cooper - Pet Groomers Near Me - Chesapeake, Virginia

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Jessica S.

They did amazing with my golden! Our new go-to groomer for sure!! Prices are extremely reasonable compared to what we were paying for some other groomers and they did a way better job.

Molly is always so happy when we pick her up. They always do an amazing job with her, she's always calm after her grooming.

Jennifer C.

Thank you Serenity!! Molly is always happy when we pick her up! You guys are amazing!!

Jason A.

They do thorough work on my dog. They are the nicest people to myself and my dog. Tyrion(my dog) LOVES going there. Before going to Serenity, several other dog spas would seem like torture to my poor boy and he's a Pit Bull! I recommend Serenity a million times over anyone else. Two more important things to note: They make my boy beautiful and clean in TWO hours which is outstanding! Second, their prices are leaps and bounds less expensive than anywhere I found and they do so much better work. Their kindness and caring about Tyrion means the most to me. HIGHLY RECOMMENDED!!!! A++++

They do a great job! It is easy to book an appointment online and I can usually get an appointment quickly. They are quick and treat my dog great. Great customer service and the prices are great. Definitely recommend!

Excellent customer service! Kim did a excellent job cutting my schnauzer. She worked with my schedule and was able to accommodate me. Scheduling was a breeze. I will be returning!

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Amari U.

7 months ago

Don't come here, took my dog to get groomed for the second time the first time we didn't have anything to complain about but this time after looking at our dog she has razor burn everywhere and we were not told about it at all which is unprofessional read more

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My S.

11 months ago

UPDATE!!!! Do NOT take your fur babies to this horrible woman, Kim!! We didn't notice it, at first, but when we went to do our baby's ear cleaning, we noticed a rather large scab where the dog had been nicked rather badly by clippers! Both ears were nicked but this side is the worst! And she didn't even say anything!! If there was something we could sue this woman for, TRUST, she would be receiving legal papers and we'd be trying to shut her down! The hair cut was bad enough but to injure someone's beloved fur baby and NOT say anything is reprehensible and unconscionable! Not to mention unprofessional! read more

Serenity Pet Spa & Hotel - This must have been what Kim was thinking of when she was cutting our baby! - Pet Groomers Near Me - Chesapeake, Virginia

Serenity Pet Spa & Hotel - Our baby looking like Farrah Fawcett from the 70's! - Pet Groomers Near Me - Chesapeake, Virginia

Serenity Pet Spa & Hotel - A closer view of the healing clipper nick. Just horrible!!! - Pet Groomers Near Me - Chesapeake, Virginia

Serenity Pet Spa & Hotel - Shot of the dried scab of the injury. As you can see, it's a fresh wound still in the early stages of healing. This is the worst ear. - Pet Groomers Near Me - Chesapeake, Virginia

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Jennifer T.

2 years ago

Kimberly always does an amazing job with Cooper our golden doodle . Highly recommend!! read more

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Barb B.

1 year ago

The cut we asked for was not at all the cut our dog received. She has long fur and the cut is choppy and uneven. I would not recommend or return read more

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Jessica S.

2 years ago

They did amazing with my golden! Our new go-to groomer for sure!! Prices are extremely reasonable compared to what we were paying for some other groomers and they did a way better job. read more

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Jennifer C.

3 years ago

Thank you Serenity!! Molly is always happy when we pick her up! You guys are amazing!! read more

Serenity Pet Spa & Hotel - Molly is always so happy when we pick her up. They always do an amazing job with her, she's always calm after her grooming. - Pet Groomers Near Me - Chesapeake, Virginia

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Jason A.

217

4 years ago

Serenity Pet Spa & Hotel - Tyrion - Pet Groomers Near Me - Chesapeake, Virginia

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Tiffany S.

2 years ago

They ALWAYS do such an amazing job with our 2 Klee Kai's. Always come back smelling so good, all the lose hair gone, nails trimmed( they hate their feet being touched) never once have I had a complaint. they are both so kind and gentle with our high anxiety dogs. We will forever use them! read more

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Emily T.

313

3 years ago

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Kennedy P.

3 years ago

Excellent customer service! Kim did a excellent job cutting my schnauzer. She worked with my schedule and was able to accommodate me. Scheduling was a breeze. I will be returning! read more

Serenity Pet Spa & Hotel - Schnauzer cut! - Pet Groomers Near Me - Chesapeake, Virginia

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Vanessa R.

Elite 26

190

286

9 years ago

We are taking care of a friend's dog (Shadow) while he is deployed for 7 months. Every time we leave town we usually take her to a pet hotel really close to our house, but for New Years they were booked and we had to search for another place. Serenity Pet Spa and Hotel was our second option. It's 15 minutes away from our house, we didn't have any recommendations and it has only a couple of reviews so we were a little bit worried. But it turned out to be a good pet boarding! They are very friendly and price is fair. Shadow has been there twice and she seems to like it. She is very shy and doesn't let anyone pet her. However, when I pick her up she is always playing and jumping around with people at Serenity Pet Spa. They really care for animals. Kim also sent us messages and pictures of Shadow playing in the snow. I will keep bringing Shadow here!!! read more

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Melissa E.

Elite 26

334

7071

9 years ago

I love this place. They are easy to work with. You can call, go online or even text them. I don't think I've ever seen my dogs so happy when I came to pick them up. They were clean and taken care of. I am so happy to have found a place close to home that I can trust. Their prices are the most reasonable as well! They do not nickel and dime you like other places. And the staff have been nothing short of wonderful. You can tell they love what they do and care for all their clients. I am going to always use this place whenever I go away. read more

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Geo S.

9 years ago

This place is a joke! Do NOT take your pets here. After a month of trying to get them to remedy a problem they have stopped taking my calls. This situation has involved my pet and their groomer who is unlicensed and untrained unbeknownst to me until after the fact. There are to many other good pet spas in this area for anyone to waste their time here. read more

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Shequandra B.

9 years ago

Do not take your pet here this pet spa was great awesome the first two years I've been dealing with them but they have gone completely down the drain I recently drop my pet off and picked him up yesterday ever since I brought him home he's been in a corner afraid and he hats not like him I notice he wouldn't jump like usual for treats and his right back leg is hurting it look like a sprain I've been reaching out and no one have called me back read more

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Nayeli A.

13 years ago

We had never left our pup in boarding, but we where happy to find this place! Everyone is friendly and it isn't super crowded. We loved that there was a "living room" for them to lounge in as well as large pens for the dogs to be in. Also the rates where great! read more

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Nacho B.

11 years ago

We have been taking our fur babies to Kim and her groomers for nearly 3 years now. I will not leave them with anyone else. They show my pups as much love as I do and that is saying a lot because our two girls are spoiled pups. They are gentle and caring and always come back looking great. When we pull into the parking lot my girls are barking and jumping around, they cant wait to get inside, I think that in itself speaks volumes. When we enter everyone remembers their names and what their preferences are, a definite attention to detail. Kim has gone above and beyond when we have left them to go on vacations by sending me emails with photos of them playing or sleeping so that I'm not missing them as much. I cant say enough about how great this business is, they have become like family and the only ones I will trust with my precious pups. read more

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Jr. D.

11 years ago

Great place and great price. We had our golden doodle groomed here and it was great. He came out with a great cut and the staff was great. We will continue to use for our doodle Jax! read more

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Elizabeth M.

137

9 years ago

My Husky Cody was very happy here. He had plenty of outside to enjoy, which makes me happy. I was never unhappy with corporate chain pet store's grooming but supporting locally owned business is important to me. Cody was way more relaxed going in and out of Serenity. He was soft and smooth and smelled great when I picked him up. Holly did a great job. We will definitely be back. read more

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More info about Serenity Pet Spa & Hotel

205 B Tintern Ct
Chesapeake, VA 23320
Directions
(757) 410-3399
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From the Business

Specialties

Full service dog grooming. Pet haircuts, custom hair cuts. Cat grooming. small pet nail trimming. Nail filing. Teeth brushing. Temporary hair color chalking. Specialty, and medicated shampoos, and conditioners. Playcare, and small pet boarding.

History

Established in 2012.

Serenity Pet Spa & Hotel was started by Kim Bufkin in order to provide exceptional pet care for an affordable price for pets in our community. We offer a full service grooming salon for dogs and cats. Specialty salon services include nail filing and painting, teeth brushing, pet safe hair dying, Mohawks and much more! We offer special handling for senior and special needs pets as well. We offer Doggy Playcare where your fur-baby can socialize and play all day in our living room and fully fenced back yard. Going out of town? Make a reservation for your pooch, kitty or exotic to stay in our hotel!

Meet the Business Owner: Kim B.

Kim worked in corporate pet grooming for many years, but decided to open her own shop to offer a more personal relationship to clients and pets. Kim has been grooming pets for over 15 years. Serenity has uses top quality materials and equipment to ensure the love and care your babies need. We strive to make every pet comfortable, happy and safe while they visit Serenity.

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Review Highlights - Serenity Pet Spa & Hotel

“Kimberly always does an amazing job with Cooper our golden doodle .”

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Ballypines Dog Ranch

5.0

(18 reviews)

It's always tough leaving the pups, especially when I've had bad boarding experiences in the past…read more This was the first time I didn't feel stressed leaving them! I received updates and pictures everyday. I could tell the staff cared for my dogs, as if they were their own fur babies! Their communication and flexibility made the boarding process so easy. I will be sending my dogs here every time!

So grateful to have found this dog ranch run by Krista and her staff! A neighbor recommended her to…read moreme. This was only the second time I had to board my unsocialized pup. I was so nervous but Krista was so welcoming and is practically an expert at interpreting dog behavior. I loved that we were able to do a meet and greet before my pups stay. She introduced her wonderful dogs to our dog and quickly determined our pup would be a good fit. She gave us a tour of the the dog ranch which was impressive. I was relieved my pup would have is own large temperature controlled room to sleep in. Their dog ranch is very organized, they have an excellent system in place and routine for the dogs, lots of play time! I love that the dogs can all play outside, and that I was sent pictures of my happy dog daily. When our stay was prolonged one day, Krista accomodated us and our pup was able to stay an extra night, I would recommend bringing extra dog food in case you may return a day later than anticipated. I liked that we were able to bring our pups kennel that he loves to sleep in and his bedding. My dog has some anxiety so Krista recommended bringing boiled chicken and rice in case he didn't want to eat, that was a great idea and I love that they have a fridge to keep pets food as well. I would definitely recommend Ballypines dog ranch to anyone who wants their pet to be well cared for. It was good to not be stressed about my pups stay away from us, I completely trust them with caring for my dog. I also like that they require dogs to have all shots including the flu vaccine, bordetella vaccine and a recent fecal/stool test. In this regard it may cost more than other dog boarding facilities (that's because this is nothing like your typically dog boarding facility ) and is definitely worth it so you know your dog is less likely to get sick during their stay. My pup was so tired for two days after he returned home because he had a blast playing all day! We are looking forward to his next stay!

Thee Furry Dogmother Pet Services

5.0

(10 reviews)

Jesika was amazing with our fur baby. We had never had someone watch him at home alone, but he is…read morevery old, blind and deaf and cant do boarding anymore. She sent updates from each visit and photos. She fed him, made sure he drank water and gave him his meds He was in great spirits when we got home and so well taken care of. 100 percent recommend!

We have been using Thee Furry Dogmother for several years and highly recommend! They are very…read moreresponsive, responsible, communicative, and caring. Jessika and Liz let the dogs out, walk them at night (preferred by us), give meds, clean accidents, do litter, get the mail, water plants, etc.-- they do it all! We trust them with our babies.

Furst Love Pet Spa

4.5

(51 reviews)

Have been going here for over 7 years. My fur babies love it here! The owner is top tier and is…read morealways very welcoming!

They left my baby at max fluff capacity! I will definitely be going back. (He has a part of his arm…read moreshaved because of a vet visit, we're waiting for it to grow back). Staff was professional, friendly & explained things clearly.

Four Paws Inn

3.7

(31 reviews)

I've been bringing my dogs to Four Paws since 2007. The owners and staff show a high level of care…read moreand attention to the dogs that attend. My first dog was a rescue and went through training with Lisa Marie, who did an excellent job. He ended up attending daycare almost every weekday of his life until he passed in 2022 at the age of 18. To this day I attribute his long life to the love (and the activity) that he was given by the staff at Four Paws on a daily basis. Since his passing I got a new puppy that has been attending daycare every weekday as well. She can't wait to go every day, and rushes to the front door when we arrive in the morning. You know that you are at a great place for your dog when the staff is as excited to see the dog as much as your dog is excited to see them. The prices at Four Paws are very reasonable, especially compared to other options nearby. I have temporarily tried other facilities (mostly due to the pandemic), but none stand up to the level of Four Paws. I've recommended them to other dog owners I know and they are now regular daycare attendees as well. If you bring your dogs to Four Paws both you and your dogs will not be disappointed!

The only place my wife, and I trust to watch our dogs. We have been choosing Four Paws for 5…read moreyears, and have used almost every service they offer. Daycare is great for our 8mo Basset Hound, Ladybird, it takes some of that puppy energy out of her. Ladybird runs in, and isn't the least bit scared when we pull up (shows me she is well cared for, as she is a bit of a diva). The first time I picked her up from daycare she pouted in the parking lot for 5 minutes since she did not want to leave.

Stable Hands Pet Care and Services

4.8

(17 reviews)

David did an excellent job entertaining my high maintenance pug princess while we were on vacation…read more We got daily updates including photos, which gave us peace of mind. I highly recommend Stable Hands Pet Sitting for daily dog walking or vacation pet sitting. Great service!

We've been with Stable Hands for probably 4-5 years now. They have always treated our two cats as…read moretheir own, giving them wonderful love and attention when we cant be there. They are great about being flexible with last minute requests. They send text and picture reports daily which is very comforting. I completely trust them with the care of our animals, and I'm so glad they were recommended to us. I'm only sad that we'll be moving in a year or so and I'll have to find new providers . . I wish I could take them with me!

Top Dog Walk

5.0

(17 reviews)

Nine years later, and TDW is still the standard by which I judge all dog walkers. They were with us…read morein our days of four dogs, then three dogs and a baby (RIP Butter), then two dogs and two babies (Isabel frolicking with her sister at the Rainbow Bridge), and many, many foster pups & kitties. Thru it all (and our crazy two career chaos) they rolled with the punches and took care of the fur-babies. We've been gone two years now, but we still keep in touch with the TDW crew. Absolutely recommend TDW to care for your loved ones like their own.

UPDATE: We moved back to the area and were thrilled to have Amy pick up where we left off. She…read morecontinues to be amazing. Because of my telework schedule, I've been home when she comes to get my girl for her walk. My pup starts looking at the door and whining about 30 minutes before her arrival and goes crazy when she sees her buddy. I am so grateful I have someone trustworthy and fur baby approved for my girl. Amy is amazing! I adopted a 18 lb rescue Terrier Mix and was not prepared for keeping her home during the work days for two weeks while her vaccines kicked in. Amy jumped in to help. She is flexible to assist with last minute schedule changes. Being military, I appreciated Amy's military family background because she understands my unique challenges and also can get on base with no problem. She even brought a harness when my little escape artist needed it. I trust her completely and am bummed she won't be going with us when we move in January. My puppy loves her, too, and can't wait for Miss Amy to visit!

Sitters by the Sea

5.0

(4 reviews)

Joee and her team are AMAZING and have helped me with not just simple pet feeding (my crazy bird…read moreFitz loves Marcie), but with assisting me in transporting my daughter's cats from Virginia to the UK!!! These folks go above and beyond every time. Can't recommend highly enough :-)

This pet service is phenomenal, and I would give them more stars if I could. They are the most…read morecaring and conscientious pet service we have ever used. What I also appreciate about Sitters by the Sea is that home visits include a detailed report of your pet(s) plus lots of photos. Just terrific!

All God's Creatures

3.5

(24 reviews)

Best groomer ever. Ms Phylicia is so kind and gentle With…read moreall animals. She care so much about them. She is a God sent for real

All Gods Creatures did a fantastic job working with penny in getting her groomed. The owner was…read moremore than patient with her and groomed her at the pace penny would allow. When we first walked in the owner let penny sniff around and meet the two friendly cats that call this place home. She did not have us leave until penny was calm. Please support this wonderful local business if you can. They are worth the time and money. 10/10 would recommend if you want your dog to be treated well and taken care of.

AEG K9 Academy

5.0

(1 review)

Best dog trainer around! So patience with animals and loving! She really treated by dog as her own…read more Would 10 out of 10 recommend her to anyone I know!

Pawesome Playdates

4.3

(4 reviews)

By far the best group of professionals that I have ever worked with. They take such amazing care of…read moremy little Miles five days a week - even wiping his paws after they went on a rainy day walk. Brigitt, Skylar, Shelbie, Amanda, and Sarah have made my transition from a non-dog owning professional woman to a dog-loving professional such a wonderful experience. I could not be successful without them. They took great care of Miles while I was in Colorado for a few days - I trust them in my home and with my crazy creature. The invoicing and PayPal are so convenient. Thank you, Pawesome Team!

We left them in charge of our pets for 8 days. They came out and spent about an hour with me…read moregoing over everything before we left, and I sent detailed written instructions to them days before the trip, asking for questions. I left printed instructions on the counter as well. We have 8 indoor cats and 3 large long haired dogs. 2 of the cats are on daily medicine. There were a total of 3 visits a day, totaling 2 hours each day. We paid up front for the visits, as is their policy. We also had a friend stopping in to play with the dogs during this time, for extra attention and exercise. There are 3 major and 2 minor issues that we experienced. 1) They did not clean up the yard when the dogs pooped in it, even after it was brought to their attention. 2) They did not alert me to the fact that my friend was leaving the house unlocked when she visited, until day 7 of an 8 day contract. 3) One of my cats did not get medicated daily. In addition to the one time the sitter said she was unable to catch her, I found a pill on the counter, and one on the floor in another room when I got home. 4) They did not bring the mail in. When I asked about it, they said they couldn't see how to open the box. They never asked where the key was and forgot that I'd pointed it out on the front door. 5) The house was filthy when we got home. Mud, dirt, and pet hair everywhere, dried urine on the floor in many places. I showed them where the cleaning supplies were as well as writing that in the instructions. I wasn't expecting a maid service, but nor was I expecting a huge mess that had me breaking out the vacuum and mop at 1:30 am when I got home. This business is in the process of changing hands. I found that out when I reached out to the owner after I'd calmed down a little. The person taking it over is one of the sitters who was in our house. So I told her what my issues were. I did not feel that she took responsibility for them as a business owner should. She said she wouldn't send the other girl next time. I told her I didn't think there was going to be a next time. There were other things, as well, like the alarm getting set off the first day because my instructions weren't followed, the dog's water fountain gave one of the sitters a ton of problems, although there was nothing wrong with it that we could see and I had showed them how to manage it. I think they sent someone who was not qualified and didn't have a lot of common sense.

The Cove - Center of Veterinary Expertise

3.2

(112 reviews)

After going to Denbigh Vet center, and Yorktown "Referral Service) with the all too familiar "we…read moredon't have a vet on-site " and $1200 later from Yorktown just blood work and x-ray , I took my talents to Suffolk. AMAZING STAFF AND VETS took cate of my 17yr old even gave me updates and sent pictures of her. Yorkie..Bella..Thank All.

efinitive answer. That would send her home comfortable. I was never told it could simply be a…read moreIparasite. After they had her, and I agreed to the $900, they called me back with additional cost. I'll come to your side for the bed. I was told they needed to run an additional test when I get there, I'm told their machine registered platelet count. Why did I have to pay more money because their machine was defective! And now we have the diagnosis, her symptoms align perfectly with it so again, a parasite test should've been the first order of business. They took advantage of us because we were in a vulnerable position. Profit over care. I am willing to pay for care for my dogs but this was capitalism at its worst! Shame on you! In this impossible economy, taking advantage of your customers is low vibration.

Disputanta Animal Hospital

3.3

(20 reviews)

Excellent Vet services. Very helpful and caring. Friendly staff that always answers my questions…read more All the veterinarians are very knowledgeable. Have been using their services for over 20 years

I was completely unaware of the communication between my husband and Dr. Edin until I received an…read moreunexpected call from her office. The office informed me that Dr. Edin has again refused to provide medication for our dog, despite knowing the potential harm this will cause. This follows a previous refusal to provide insulin. My reaction to this news was understandably strong, given my concern for our pet's well-being. Dr. Edin's subsequent comments regarding other patient's behavior speaking poorly about then and then my alleged use of Yelp is inaccurate and unprofessional. Prior to this call, I had no knowledge of the situation or that the office possessed my contact information. It is deeply concerning that Dr. Edin would allow our dog to suffer, potentially to the point of death. Our long-standing veterinary relationship has been abruptly terminated, and our dog will again suffer due to Dr. Edin's actions.

Serenity Pet Spa & Hotel - groomer - Updated July 2026

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