I followed my hairdresser there when her old shop closed. She apparently had a booth there once before. The shop is really nice. The other hairdressers seem things to be very friendly and very good at what they do and it looks like they have a lot of repeat customers. read more

Hair cut, shampoo and blow out. I enjoyed the atmosphere of a salon that has regular clients and chit chat was fun. A cold drink and watching the transformation from everyday hair to something special was a real lift for the day. My husband even called it a date night after my afternoon appointment. I recommend anyone looking for some girl time to go in and enjoy the experience. Victoria G. read more

I was very happy with Jill's work. She was very friendly and professional. I was afraid to cut my hair short because I've had long hair since I was at a very young age(my bf suggested I try something different when I was running out of ideas for my hair) Jill did an amazing job explaining to me what haircut would work best for my hair type and the easiest way to care for it, not to mention their services are very affordable. Honestly, I can't say I've ever been happier with a haircut, I will definitely be returning in the future and recommending to friends/family read more

This is an awesome salon. Ya gotta visit. We generally schedule with Bonnie. She can cut my son's hair like no one else. He has a duck tail, widows peak, 2 separate cowlicks .... It's challenging, but she rocks it. read more

I'm giving my stylist 5 stars. I've never left a salon and my hair was exactly the way I wanted it but Mari cut my hair and knew how to style it too! She does color, cuts and all kind of extentions. I'm not sure about the other stylists here but Mari is absolutely a professional. Call a few weeks in advance because she has a very busy schedule read more

Serenity Salon - I love this salon. - Hair Salons Near Me - Raleigh, North Carolina

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Love them . Awesome customer service. Convenient hours and very reasonable. call Jill and be amazed ! I am pleased . read more

My wife went here. Tell your friends to stay away. She came home in tears. They may be good as stylists, but they fail as human beings. Rude, gossip is constant about customers. They ridiculed, mocked, and denigrated my wife's hair rather than focusing on how they could help. She never gave them a chance to screw up her hair because they were so cruel she assumed they could care less about her feelings let alone her hair. Evil, angry, horrible people. So sad to come across such a business. It's like a doctor that hates people. Don't go, don't give them your business. read more

Over my 57 years of getting haircuts, I have very rarely had good haircuts right out of the chair. Sometimes I've had haircuts that weren't too awful, if I wait a week or two after the event. I went for several years to one barber, and no 2 haircuts alike. I got used to feeling assaulted about the shoulders and head once a month. Lisa Hunt at Serenity is a true artist. She cuts my hair the same way every time, reliably, and consistently well, EVERY TIME. I can't praise her enough. She's the best hair cutter I've ever had, in 57 years. She doesn't talk my ears off or expect me to carry on a conversation, but when I'm feeling talkative she's up to converse. I almost fall asleep in her chair, sometimes. I went to Lisa at her previous location in Garner, and followed her to Serenity. She's cut my hair for 5 years now. I've never been to anyone else at Serenity, but if Lisa's indicative of their skill and approach, you can't miss. read more

I went to Shelia a long time ago and lost track of her when she sold the shop. I feel lucky to find her again. She always makes me feel like a million bucks when I walk out of her shop. The folks are nice and Shelia takes time to see what you really want. She does work magic when you really do not know what you want. Saw her today and I will be back for next cut and color. Best place around! read more

Haircuts are a very personal service and consequently I think it's easy to get worked up over a haircut you don't like. I went through about half a dozen haircuts I genuinely disliked elsewhere before I finally found Lisa. I've only ever worked with Lisa and so I can only speak to her quality, but she has never let me down in the almost three years I've been coming to see her. I only get the haircut and I know that my haircut is a relatively simple one but Lisa is also excellent at figuring out what I want when I can't communicate it well, which I think is a common problem with hair. I had a ponytail for seven years and never had it cut in any way, so I've got no idea how to communicate what I want. With Lisa, that's not a problem. She works with my poor hair-cutting vocabulary and delivers. I'm never disappointed, and I'm usually thoroughly pleased. On top of that, her default haircut service (meaning just a haircut, no substantial styling with perms or highlights or whatnot) is very affordable and the quality is very consistent and reliable. I can't see myself going to any other location for a haircut unless I relocate to another city. Others have complained that they showed up and couldn't get their haircut because everyone was busy. This isn't a GreatClips or some other chain that works that way. I understand the frustration that having to wait might cause but people really like getting their hair cut here, and so they call ahead to make sure they will be able to get an appointment. I always just call ahead before I go and it's saved me some trouble as sometimes Lisa isn't available, so I would recommend calling ahead. You wouldn't blame a nice restaurant for needing a reservation to reliably get seated, so I don't see why you would blame Serenity for the same thing. read more

They don't take walk-ins. One person working, chatting with lady letting her color set, and she wouldn't trim my daughter's hair! Said we could make appt for next week!? read more

This was my first visit. I found the place online and called for an appointment. Salon was clean and modern. I was not "greeted/welcomed" when I arrived...possibly there is no hostess/receptionist (?) so I really wondered what I was "getting myself into". When it was time for my appointment, Ellen came over and introduced herself. she was super-friendly and put me at ease immediately. She spent quality time asking about my color preferences and lifestyle before recommending a cut and color. This made a huge positive impression on me! Ellen did an amazing job with both cut and color. She also gave me helpful styling tips. I will be going back to Ellen. She "sold" me on the salon! I went next door and had my eyebrows done at the spa - this place was very professional. Hostess/Receptionist greeted me and introduced me to Joanne who was fantastic and friendly. She will also have my repeat business. I would have given salon 5 stars if I had been greeted/welcomed when I arrived. As a new customer I felt "ignored' and "unsure" about whether I had made a good choice about coming to this salon. The atmosphere on first impression was "too casual" - not professional. I noted that when other customers arrived, they were treated the "same way". read more

What a nightmare! I went in for a simple trim but the lady couldn't get the length right so she just kept hacking away until at least 4 inches of my hair was gone and I have an uneven, choppy finish that looks ridiculous. My 2-year old niece armed with a weed wacker could have done a better job. She didn't bother using any leave-in conditioner so I was almost in tears as she yanked her brush through my tangled hair after washing it. Even though she didn't wash all the conditioner out after washing it, it didn't seem to help, instead leaving my hair looking greasy on top after she blow dryed it. Her overall demeanor was poor and I felt like I was somehow interrupting her day with my first (and last) appointment as she multi-tasked other clients in during my appointment. I won't ever return and if you don't want to hide your ruined hair in a bun every day for a few months, I recommend you don't either. read more

I don't normally write reviews. However, lately I have become really tired of crappy service, and not getting what I pay for. I was not impressed at all with my color, and I was very disappointed with my cut. I had not cut or colored my hair for 3 years. I was letting it grow out so I wanted to keep some of the length. I showed a picture of the color I wanted, but the color I got was NOT even close to the color I asked for. It looks nothing like the picture I showed the stylist. I also showed a picture of the cut and style I wanted. That turned out even worse. I am very disappointed with my experience! read more

Went to Lisa for the first time. She did an excellent job of high-low lighting my hair and she cut my hair the way I wanted

First time customer. She was nice enough, but she stopped halfway through my cut to talk to a disgruntled customer who was dissatisfied with a brazilian blowout. That should have been my first indicator that this place wasn't great. My cut ended up being uneven with long layers in front on one side, since she didn't bother to dry cut it after. She could have spent that time on me instead of getting distracted with another customer. Now, I have uneven layers and am really disappointed with the cut. I should have paid an extra $10 and gone somewhere else. read more

I was excited about my first visit to Serenity as I live nearby and was hopeful I'd found a new salon. Unfortunately I was severely disappointed with the service I received. From the moment I sat in Ellen's chair she started criticizing the condition of my hair, repeatedly telling me how I had destroyed it-while shaking her head and sucking her teeth. This perplexed me considering I don't color/dye or use a lot of heat and chemicals on my hair, which I told her. She never offered any services or helpful suggestions on how to improve my hair; just plenty of criticism and disdain which I found odd and lazy considering she's supposed to be a professional stylist. Smart businesses know that money is money- it all spends the same; just imagine how many hundreds they might've made off me if the stylist were savvy enough to recommend routine visits to "restore" my hair to its former glory. Instead I left feeling frustrated that I'd just paid $35 to be treated so rudely. read more