Horrible customer service!!!! DO NOT recommend! I traveled from Hillsborough to Raleigh 3 times (initial color consult, full foil and toner correction) and still have yellow hair. I was charged for the corrective toner even though I scheduled my appointment within the two week color guaranteed period. They have beautiful pictures on their website but that is not what you will leave with. I have now spent over $500, including tip and parking, and yet still have horrible brassy hair. When I reached out for help, I was quoted another $286 for one of their "blonde specialists" to fix my hair. Originally googled the best colorist in Raleigh and could not be more disappointed on top of being out $500. Wish I could give zero stars. read more

The Junction Salon and Bar - What I asked for - Hair Salons Near Me - Raleigh, North Carolina

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I went to Junction Salon & Bar for the first time and had a great experience. I had a partial color and cut with Kelly and she made the appointment really chill and enjoyable. She delivered on everything I asked for and was very clear in the questions she asked to determine my final look. I didn't realize there was a bar inside until I got there and would consider booking an appointment with a friend or even bringing my spouse along next time. Pricing was on par with what I am used to spending on a cut and color. Thanks for the perfect chop I needed for the summer! read more

The Junction Salon and Bar - Partial balayage - Hair Salons Near Me - Raleigh, North Carolina

I have been a loyal client of your salon for years, but my recent experience has left me extremely disappointed. On September 25, 2025, I received an email reminding me of my appointment scheduled for September 27, 2025. Immediately after receiving this email, I called the salon to cancel my appointment since there was no option to do so through the email itself. I called three times without an answer and ultimately left a voicemail requesting cancellation. Despite this, I received an email today stating that my card on file would be charged for missing the appointment. I promptly called your salon to clarify the situation and explained that I had canceled by voicemail on September 25. The person who answered the phone was dismissive, and when I spoke with the owner, I was made to feel as though the responsibility fell on me for not replying to the email or a text message. To clarify: I do not receive text messages from your salon. I did not reply to the email because I had already called and left a voicemail. It is your responsibility to check and respond to client voicemails. Additionally, I called today at 11:29 a.m. and was told I would receive a call back within 30 minutes. That call never came. This lack of professionalism is unacceptable. I respectfully request a full refund of the cancellation charge. I hope you will honor this request and reconsider how communication and customer service are handled in the future. read more

Wonderful salon! I see Stephen and he is great. All of the stylists are friendly and the location is perfect for spending the day in Raleigh. The salon is next to Boxcar Arcade, The Pit BBQ, Crank Arm Brewery, and Black and White coffee. I have a pixie haircut and Stephen is the best for that! The salon is clean, they carry awesome products. And best part, you can get a drink while you are hair or nails done. 1000% recommend. read more

They were extremely rude, not knowledgeable but acted knowingly trying to overcharge me. a haircut and a few highlights for 267$. Unfortunately I wasn't able to make it due to some personal injuries and they charged me 260$ for cancelling the appointment. Completely unfair and had me in tears, even when I talked to the lady over the phone she was incredibly disrespectful and condescending towards my situation. Horrible experience, i hope no one wastes their money for a nice haircut there. read more

I book an appointment and they said they don't have enough time to do my hair and they won't do my type of hair. They have to find someone else. read more

I have been to this salon a couple of times and had great experiences. However, my third experience is the reason for my 1 star review. I booked an appointment for a blowout on the morning of my baby shower. Unfortunately, at 3am that morning I had a serious pregnancy complication that caused me to have to go to the hospital (I am still in the hospital and literally writing this review from my hospital bed). I responded back to the confirmation text cancelling my appointment however since it was after their 24 hour cancellation policy I was charged the entire cost of the service. I called and explained my situation hoping that they would understand- there was no way I could have planned for this and cancelled my appointment before 24 hours. I was met with zero compassion or understanding and just told that this is their policy and there is nothing they can do about it. I understand the need for the policy but you would think that they would be able to make an exception when a loyal customer encounters an unforeseen and horrible circumstance. Needless to say, I was disgusted with their response and will not be returning to this salon. read more

Great vibe inside! My boyfriend got a haircut there and it was exactly what he was looking for and said it was very relaxing and the staff was friendly. I recommend if your looking for a full service cut with an experienced staff :) read more

The Junction squeezed me and a friend in for a last minute blowout for a wedding we were attending in Raleigh. They were extremely accommodating with our schedule. The place is really cool & they have a full bar! My stylist Kelly was great! read more

The Junction Salon and Bar - Hair Salons Near Me - Raleigh, North Carolina

I have been in Greensboro, North Carolina for 2 years. Haven't had a haircut that makes me feel good since moving here. Thought I would give Junction a try. Yes I was about to drive 78 miles for a haircut. Upon making my appointment I am so excited, seeing as how I haven't cut my hair since December and am in desperate need of a cut. I am driving to Raleigh and run into traffic. I called the salon to let them know and wanted to make sure the stylist was cool with it and that I wouldn't be Messi g with the timing of the next client if they had one. The stylist cancelled on me because they close at 430pm on a Saturday. And me being late wouldn't work for them. So there I was more than halfway there having to turn around and drive back to Greensboro. Looks like I am back at square one. Does anyone out there have a rec for a guy that prefers salon settings to barbershops that is close to Greensboro with master stylists. I desperately need a haircut. read more

So I used to go here for myself and both kids before COVID and I loved it. Now I don't think I will be returning, which is a shame because it had nothing to do with the hairdresser. Let me start with the the most relevant to anyone else who is looking at making an appointment and go onto my reason for making it a point to find another salon... 1. You might as well go to Fantastic Sams or or "Cheap" Cuts because you can probably get the same services for less. If you are a hairdresser there, read on before you get angry. The hairdressers get paid commission so they don't really get that much for what they do. The salon benefits more than they do. You should look for a salon where the hairdressers rent their station because they will stay around longer. I have had 3 different stylists and this time makes 4. Then there was one other that did not do even close to a professional job on my daughter's hair and I had to get someone else to fix it. It's hard to find a good hairstylist and when you find one you like, you want to stick with him/her. 2. They just recently switched to paid parking. I didn't know and I parked as soon as I pulled in and didn't realize that I needed to pay for parking (because I had never needed to before). When I can out an hour and a half later I had a ticket for $28 posted to my windshield. When I went in to ask the salon they told me to enter the parking info, pay it, have it validated (so my cost to park would be $0), and then dispute it with the parking company. So I did this and they said that I still need to pay it. I can prove I was there for less than the 2 hours, they had about 10 cars in the entire lot, but they are making me pay $28 for parking that would have cost me $0. I realize that won't happen again because I am aware of the parking situation now, but out of principle I will not go back. That's not how you treat customers you are supposed to value. read more

Nicole did a great job cutting my hair! She really listened to what I wanted and made sure I liked my haircut! All the stylists and employees were friendly and professional! read more

First time having my hair cut since living in Raleigh. Looking the most recommend hair salon near me and it suggested the Junction Salon & Bar. Reservation was easy to make and you can pick your stylist with different price for each stylist. Kind of tricky when i arrived because it's in the corner. Coming inside and you can see the Bar in the middle. I don't drink so i skip it, but sure they have full bar to serve such as wine and cocktails. I asked my stylist to cut my hair short and she did a great job! Ending with curl my hair little bit and i love it! I even think to curl my hair permanently because it's so cute. Her name was Carly by the way. Sure will come here again next time ^^ read more

I called to make a consultation appointment, the asked for a card number to hold and put on file. NO i do not give card numbers over the phone esp to people I do not know; and you are definitely not keeping it on file. If you have that many people not show up?????? read more

I had a good first experience and I decided to revisited for some hair color. I booked almost 3 weeks prior, paid the $50 deposit to hold my appointment, then I show up on time. They did not have my appointment in the system nor any record I paid or booked. No one was available to help me either. The reason was they "switched booking systems" however, it is THEIR responsibility as a business to move appointments and contacts. It is THEIR responsibility to make sure they correct any system problems. I had been waiting for weeks and I was already very anxious about coloring my hair. Huge mistake, and I'm incredibly disappointed. It was already a big step for me to trust someone with my hair. read more

Very rude customer service. Called today to simply ask about the next available appointment time for a pedicure and got this response, word-for-word: Associate: "No, we're booked today..." Me: "Okay, no problem! When is your next available appointment?" Associate: "Mm, probably won't be for a while...we're booked all next week." Who taught this staff to speak to potential customers on the phone?! I understand if they don't have an opening but at least be professional about it. read more

Love love love the Junction. Whether you're looking for a simple cut or a complex treatment, the Junction's the place for you. It's located in the heart of downtown with convenient parking right out front. The stylists and reception are very sweet and all extremely good at what they do. I've never had a bad experience here. The Junction has a full bar, so it's perfect for bridal parties or just if you want a glass of wine while you get your nails/makeup done. I'd recommend Rhonda for hair - she's so talented and very personable. Looking forward to returning! read more

The Junction Salon and Bar - Rhonda was amazing!! - Hair Salons Near Me - Raleigh, North Carolina

I had a hair appointment scheduled at noon, and mind you I arrived right on time. As soon as I walked in, the receptionist was attentive and informed me, that the stylist was still working on another client. After 25 mins go by, I still was waiting to be taken care of, so at that point I left. I then received a text asking where I went, and I informed them that no one came to service me. The person on the other line responded that my hairdresser actually had other engagements, even though I was able to book a slot with her six weeks prior. They then tried to compensate the issue by offering a discount. Don't offer your services if you won't be available to accommodate. read more

After another "salon" one block away from Junction butchered my hair, I began looking for a salon that could be a spot I stay at for a while. I called early one morning and the owner picked up. He got me an appointment for later than afternoon. I was promptly greeted and the stylist (her name has totally left me) came to get me. She listened to what I wanted, made some suggestions, and was very friendly. I'll be going back! read more

Booked an appointment, walked in the heat to their salon only to be told that my appointment was no good and the nail technician wasn't in. Even tho I literally see him across the room working with someone. Also decides to take a 5-10 min customer call and book their appointment while I wait in front of the guy. I would NEVER go to this place unless my skin completion was way lighter. read more

My hair has never been healthier or looked better than when I go to the Junction Salon to see Heather. She makes sure my hair is perfectly highlighted and trimmed so that my dyed blonde hair looks and feels amazing! Love the online booking system and the drinks while you get your hair done. read more

Not very happy with my gel manicure. I bought a groupon. The manicurist rushed through my manicure and didn't initiate cutting my cuticles, I had to ask. I've never had a manicure where my cuticles were not paid attention to. Also, I thought I would get a little bit of a hand massage but got nothing. It's been 5 days since my gel mani and my gel polish is already chipping from each side of a few nails. I wanted to bring this up to the manager that night but was with a friend and on our way to dinner so didn't want to make a scene. I don't know if my manicure was rushed because I was a groupon customer but my experience will definitely keep me from coming here again. read more

The Junction Salon and Bar - Just an example of how bad my nails look after only 5 days... Peeling at the Sides. - Hair Salons Near Me - Raleigh, North Carolina

I have been to Junction several times for haircuts and they have been satisfactory. I have even had a pedicure and it was fine as well. A few months ago when I was getting a haircut we discussed color options for the next appointment as I had left my hair dye free for 5 years. It seemed we were on the same page and I showed pictures of what I wanted and again at the scheduled color appointment. After the color I thought it was ok and I get home and realized it was nothing like I asked for. I wanted a natural blonde look and they put highlights in that started 4 inches down. I called and they were very nice and asked that I come back to correct it. It takes me 30 minutes to get there and another few hours sitting to wait on the color, so I was really hoping this time would be what I asked for. I showed the same pictures as the first two times and when finished my hair was tossed around on top and I think it looks closer to what I asked for. Again, I get home and part my hair as normal and there are four or 5 brassy blonde highlights on top of my brown hair. At this point I feel defeated and embarrassed but decide to send an email of pictures of what my hair looks like and what I asked for. The manager called and was nice and suggested I come back to another stylist. She even mentioned the picture does not look like what I requested. I decline the offer to come back as I don't think I want to risk damaging my hair more for something they were not able to do after two attempts. Now I have to go to another salon to fix this and spend more time and money. I do appreciate them trying to resolve the situation but the time and money I invested to have something that is nothing like I asked for is very disappointing and inconvenient. read more

Excellent customer service and great professionals. I just love my highlights. For sure I'll be back for touch ups

Jessica! She is a rock star! Love my haircut. She spent so much time, fussing over every strand of hair, every cut of the scissors, and every detail to make sure my hair turned out just how I wanted. I am so incredibly satisfied and I can't wait to go back to her again. read more

The Junction Salon and Bar - Jessica's awesome work. - Hair Salons Near Me - Raleigh, North Carolina

Had so much fun getting my hair done by Ally! Usually I'm miserable waiting for my color to process, but this place is actually a fun place to hang out. She did such a great job. I'm very happy with the results. I'll be back!!! read more

The Junction Salon and Bar - Exactly the type of color I was looking for! - Hair Salons Near Me - Raleigh, North Carolina

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I usually like to joke around and be goofy, but I am no nonsense when it comes to my hair. A bad haircut is serious business. That is why I've continued seeing Meghan at Junction for nearly 4 years now. Honestly, I don't even know if the other stylists are any good because I will only let Meghan cut my hair. They're probably fine, but I can't take the risk. I don't care that it's expensive--Meghan always does a perfect job, so I keep going back to see her. When she went on maternity leave, I just didn't get my hair cut for nearly half a year until she came back to work. I listen to everything Meghan says. When she recommended a chemical treatment to recondition my dry hair, I agreed, and it made my hair so healthy that when I let it air dry, it takes more than an hour for it to finally stop being damp. Awesome. I've never gotten a manicure here, and I don't care that they have a fully stocked bar. The vibe is cool, but again, I don't care. I just want someone who will take good care of my hair, and Meghan does a great job. I feel like I can't give it 5 stars since I really know virtually nothing else about their other stylists or services, but just go see Meghan and you'll be taken care of well. read more

The Junction has changed. I've been coming here for the past 4 years. Would previously have given a happy 5-star review. Not the case after my experience yesterday. Here's a bit on why: - Poor manicure quality: I went in for a gel French manicure and it was short, poorly done and I was rushed out of the chair. The results show... I've attached a picture of the manicure. It is *noticeably* asymmetrical. By far the lowest quality French manicure I've experienced and I get ~10 every year. - Surprise fees at checkout: I first started visiting The Junction because the prices listed on their website are very fair. I continued going there because, unlike so many other salons, their stylists were clear about pricing and didn't surprise me with unknown fees for products and treatments I didn't know about at checkout. My usual cost for a partial highlight and cut had been around $150, but yesterday I got to the counter and it was $250. I looked over the counter at the sheet from which this was calculated, and my stylist had listed some additional treatment for $30 I had never heard of. Upon asking to speak to her about this, the receptionist looked annoyed with me, but when the stylist returned she quickly said she would take it off. Here's why... - My partial highlight and manicure appointment took ~5 hours, from 2:15 until 7pm. My stylist was triple booked. I don't know about you, but I have very little extraneous time and felt it was disrespected because these appointments have historically taken around 2.5 hours. I noticed that when I was at the shampoo bowl, she had another person in her chair and wasn't ready to see me. They kept me at the shampoo bowl, put something in my hair and told me to wait. No explanation of why I was waiting or what they put on my hair. It was easy to surmise that I had to wait there because my stylist was overbooked and couldn't see me yet. Fine. However, once I arrived at the checkout counter and had a random extra fee, it became clear that they were essentially charging me extra for having to wait, which is why the stylist quickly took it off with no explanation. Sadly, had I not peered over the desk to see why my price was so high, I would have been tricked into paying for this additional treatment I neither wanted nor asked for but was given to mask an overbooked stylist. - Sketchy ambiguity on pricing: after discovering that communication and honesty in my final bill were compromised, I asked for an itemized receipt to see exactly what I had been charged. The receptionist looked visibly exasperated and said that I would have to wait for her to check out other customers in line and then go to "the back" and look it up which could take a while. After having been there for *5 hours* already and feeling like an annoyance for asking what I was being charged, I just wanted to get out of there and chose to leave with no receipt. As a customer, I should not be made to feel like an annoyance or burden for simply wanting to understanding the terms of my transaction. Although I've gone to this salon for the past 4 years and loved calling it home, I'm sad to report after this experience that the quality of this salon has significantly disintegrated. I feel burned. TL;DR - lowest quality French manicure I've ever gotten, "gotcha" fees at check out, pricing dishonesty and poor communication, triple bookings and long wait times. Sad to see The Junction has changed for the worse. read more

The Junction Salon and Bar - Asymmetrical French polish with poorly executed manicure of fingers. - Hair Salons Near Me - Raleigh, North Carolina

Great cut and color by Frank. Will certainly be returning. Spacious huge studio with lots of windows letting in the bright sunshine. View of train station is also a plus. Choo choo. read more

I went in today to kick off my girls night with my friend by getting our nails done. While I was waiting to get my nails done the bartender made me a sour apple cocktail (my fav). Then Carlos took me back and did my nails. He was absolutely hilarious and he did an amazing job with my nails. Most definitely the best hair/nail salon I've ever been too. read more

The Junction Salon and Bar - Sour apple - Hair Salons Near Me - Raleigh, North Carolina

Jess is very good. She always does what I ask for. I was very pleased with how the salon was taking precautions for covid. All the staff had masks on. Clients wait outside in their cars until an employee gets them for their appointment. There was not too many people inside at the same time. The hair wash stations were separated by dividers. Clients are required to wear masks. They sanitize the chairs with alcohol between clients and then obviously continue to clean hair equipment the same way they always have. I highly recommend them. read more

Super cool location, awesome vibe when you walk in, a full bar, and amazing stylists. Heather took great care of me and my hair looks incredible. After moving from out of state, it is always nerve-wracking to find a stylist who can match your color. Heather was able to match the color perfectly and took the time to curl my hair so that it looked great when I walked out. I'm very happy with my experience and would highly recommend to friends! read more

Just a wonderful experience today at The Junction Salon & Bar! My sister in law and I met with Nadia for House Pedicures. It was amazing! Our toes look so pretty!!!! And today was bottomless mimosa day also! Bailey the receptionist is also a wonderful bartender! She is so super nice and she was so attentive to anything we needed. Our glasses were never empty!!! And Mahesh the owner...he is such a wonderful guy! He too made sure our glasses were always filled with delicious pineapple cranberry mimosas! We will certainly be back over and over and over again! After our pedicures I treated my sister in law to a little picnic lunch that I had brought with us out on their wonderful patio. It was a lovely day for us and we could not thank Nadia and Bailey and Mahesh enough for their hospitality. The Junction Salon and Bar is just an awesome place! Highly recommend them! read more

I went to Junction today for my first time after receiving a recommendation from a good friend. My stylist was Heather and she was truly fantastic! She was sweet, funny and she did an excellent job cutting my hair. I will definitely be back to see her again! And I would highly recommend her to anyone looking for a great stylist! read more

I've been going to the Junction Salon for over a year now. Once I moved to Raleigh in June 2014, I knew I had to take a leap of faith and find a stylist I could trust and that would make all my hair dreams come true. I so luckily found Jessica Barnard at Junction and I will not be looking elsewhere. She always gives me a style that is easy and exactly what I was looking for. The salon is amazing itself. I only see great hair cuts exiting this salon! They also have a fun drink selection at really good prices (maybe I should just drink here from now on). My mom came in once to get her nails done and she was also very pleased. This place is awesome and I know personally if you book with Jessica you will not be disappointed! read more

The Junction Salon and Bar - Sangria - Hair Salons Near Me - Raleigh, North Carolina

Love this place! Carlos is fantastic and makes my feet feel and look beautiful! All the hair stylist are super! Kaylyn is great! Especially if you have curly hair. It's a relaxed yet professional salon. They make you feel right at home! read more

I enjoyed my visit at the Junction. Arianne and I seem to connect very quickly and a new journey begins. The setting stimulates creativity and the individuals that work there do as well. It is a fun place to hang out and get beautified!!! read more

I love getting a mani-pedi at the Junction! Tasha does a beautiful job -- and is fun to talk to as well!

I've waited about a week to see if I could make this haircut work, and to see if my negative feelings and experience would have a chance to subside...they haven't. This was by far the 2nd WORST hair cut of my entire life. I've only cried one other time during a haircut, and that was when the stylist cut my bangs so short they were in the middle of my forehead...needless to say I was sporting my bangs clipped up for a solid 3 months. Oh my hopes were high upon reading the reviews and entering the salon. It's trendy and industrial-chic, clean, and cozy. No doubt this would be a fun place to get your friends together for drinks and mani/pedis. Alas, my haircut was...the...worst. My stylist had good intentions, but things started going awry after an entire hour had passed and we were still not nearly finished with the cut. We had settled on cutting no more than 4 inches (The length was midway down my back to start). She suggested thinning it out (which I will never do again), and we also decided to do some long-side-swept bangs with a clean swoop. Here's what I got instead: 1. My hair was cut way more than 4 inches...the shortest pieces (apart from the bangs, which are a mess on their own), measured as short as 8 INCHES off!!! WHAT?! I'm not normally sensitive about keeping the length, but when we agree on 4 inches off long hair and I end up with a good 50% of the hair stopping right below my ears, something has gone seriously wrong. 2. My bangs...ok. Long side-swept bangs mean they should be LONG bangs, not above your eye brows...needless to say, that lovely clip I sported during my first hair cut has made a reappearance...damn you clip! 3. My stylist did not know HOW to do long side swept bangs. When she made her first attempt, they looked severely choppy and blunt. She admitted she didn't know quite how to do them. OH BOY. She called over a fellow stylist who instructed her how to do it...all the while PRACTICING THE TECHNIQUE ON MY HAIR!!! Umm, hello? Please don't PRACTICE anything on me...that's when I started to get emotional. I don't want to be anyone's guinea pig. I understand everyone needs to learn, but no. 4. Upon conceding defeat, the other more experienced stylist finished my bangs. The bangs however, were already too short to begin with. They start out as short as above my eyebrows and taper longer. WHERE IS MY CLIP, AHHHH!! 5. By the time my hair was done, it had been over 2 hours in the chair. I was scheduled for a mani and pedi afterwards, but who has that kind of time?! The junction comped my bill...the end result was DECENT, but really I just wanted to get the heck outta there. Clearly they could see I was both emotionally and physically scarred from the experience. I would have gladly forked over money and then some for a decently good hair cut. Getting practiced on was the last straw - that just is not acceptable and I still can't get over that, well and the crazy hair staring back at me in the mirror. I will say that the other person I went with to Junction loved her haircut and she will likely be back. Just cross your fingers your stylist knows what she's doing and hopefully you'll be fine. Apparently long bangs are a crazy, obscure styling trend these days... read more

Great place to attend an event, get a drink and get a haircut?! Never thought I would say that but it's true. Jess always does a great job with men's hair and having your hair cut and washed while you sip on scotch is in a word....fantastic. read more