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    Serenity Spa by Westgate

    4.2 (11 reviews)
    Open 9:00 am - 6:00 pm

    By appointment only

    Services - Serenity Spa by Westgate

    Massage

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    Teresa B.

    Stopped in for some much needed relaxation. I was able to snag a 50 minute massage and was overjoyed! I was a little nervous when I arrived and saw for petite my massage therapist was. How could she be strong enough to work out the knots I had in my back and shoulders? Well Candy, that was her name, apparently possesses super human strength and she definitely took care of those knots! Candy was such a pleasant young lady with a very healing touch. I felt so rejuvenated afterwards that I asked if I could come back tomorrow. I booked an 80 minute massage with a sugar scrub and mud mask for my back. It was absolutely the right choice! Candy worked out the rest of the tension in my body and now I'm smooth, exfoliated, and detoxed. Best day of my vacation!!! I found the pricing to be reasonable, especially since I got 20% off for being an owner at Westgate! The spa is kind of smallish, but very clean and decorated for a serene and calming environment. Soft relaxing music, lowered lighting, and it smelled lovely in there. I highly recommend a stop if you have the time. Ask for Candy! She was fantastic!

    Serenity Spa
    Megan M.

    Such a great first experience. I was running late as usual, but as soon as I got back into the relaxing, dim lit rooms, I was at ease. I came specifically to see Mariah, though I had wanted to visit for several years now, so this was the perfect opportunity. I have received numerous massages from Mariah over the years at other establishments and she is absolutely fantastic at her craft. As someone that deals with a chronic pain condition, she is skilled at providing me with great relief. I'm hoping to be able to make the trip over at least once a month. Mariah is also an esthetician, so I scheduled an Oxygen Facial with my massage for my next visit and I can't wait! 5 stars all around!

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    2 years ago

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    Christina L.

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    11 months ago

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    5 years ago

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    8 years ago

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    Christina L.

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    8 years ago

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    Review Highlights - Serenity Spa by Westgate

    Then Emily and Amber proceeded to pamper me beyond my wildest dreams.

    Mentioned in 2 reviews

    Read more highlights

    St Somewhere Spa - Finished style. Only highlights cut and blow dry. Simple but I love it!

    St Somewhere Spa

    4.3(12 reviews)
    1.3 mi

    Unfortunately, my experience was very disappointing…read more We booked a full body scrub, massage, and facial. The scrub itself was fine, but afterward I was told to shower and that the moisturizer application normally done after the scrub would be skipped since I was scheduled for a massage next. The massage ended up being one of the worst I've ever had. The therapist smelled strongly of cigarettes and was breathing heavily throughout the entire service, which made it very difficult to relax. I was also never turned over during the massage, meaning the entire front side of my body was never worked on, so actually no moisturizer was applied to the front side of my body. During my facial I was told it would include a scalp massage, neck and shoulder massage, and hand/arm massage. Unfortunately, the arm and hand massage was never done. Considering the amount of money spent, the services felt incomplete and the overall experience was mediocre at best. To make matters worse, a 20% gratuity was automatically added, which is frustrating when the services themselves were not fully delivered. I really wanted this to be a highlight of our girls' weekend, but unfortunately my experience fell far short of expectations.

    My son set me up as a surprise gift to have my hair highlighted and cut here. He lives in…read moreGatlinburg and knows the best places and deals. I met with Stacy and she is talented!! She took care of me like I was so special. The salon is definitely not snobbish for its upscale environment. Every employee was warm and kind. And happy. They do a 30% off all the time for Tennesseans living with in 60 miles!! That's on every service provided. If you live here you can really score on great hair color cut and other services. Stacy made my hair look so good!

    Photos
    St Somewhere Spa - The back after Stacy was finished

    The back after Stacy was finished

    St Somewhere Spa - After Stacy

    After Stacy

    St Somewhere Spa - Before Stacy

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    Before Stacy

    Dollywood's DreamMore Resort - Main and only restaurant

    Dollywood's DreamMore Resort

    4.2(217 reviews)
    5.7 mi
    $$$

    Wonderful upscale resort nestled in the Great Smokey Mountains. The amenities are superb and the…read morefood at their restaurant is delicious! The hotel is GORGEOUS and styled so well. Upon our arrival we were greeted by friendly staff that helped us check in and arranged to have our baggage taken up to our room. They do offer valet parking and complementary self parking. They have an indoor pool, outdoor pool, fire pits, arcade, gym, spa, and even complementary s'mores in the evening. The service and staff were all wonderful! You get free preferred parking at Dollywood and timesavers for everyone in your party. 5/5 Star experience - we will 100% stay here next time we are in the area.

    This review is all about the SPA!!!…read more Can a husky, bald, 56 y/o man get a massage?? HELL YEAH!!! Wife and I did a couples massage (a first) since we were looking for couples opportunities. And this didn't disappoint. It was very relaxing and both wife and I felt very comfortable. I did apologize for my feet (I have gravel grippers) but they trooped on. The therapists were engaging as to what we'd like (I asked to kneaded like a bad pillow, and wife was less needy). But they adjusted accordingly and we were very appreciative It can be pricey (we had a resort discount though), but this is well worth the cost. It's okay to be a dude and get massaged with eucalyptus-coconut oils. I will not judge you.

    Photos
    Dollywood's DreamMore Resort
    Dollywood's DreamMore Resort
    Dollywood's DreamMore Resort

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    Fox Place Salon and Spa - The Sista Sista's book club visited the Fox Spa Salon today and they did NOT disappoint! Excellent services & great hospitality!

    Fox Place Salon and Spa

    4.7(46 reviews)
    1.3 mi
    $$

    Very relaxing, professional massage therapists, easy to book and fairly priced! It's very small and…read morecozy. Lots of cute little details and some local jewelry for sale. Zack was great and made sure to understand what I was needing and preferred pressure before getting started. Will be back next time I travel to Gatlinburg!

    This was the absolute worst facial I've ever had. To start out, she did not know her products. When…read moreI asked her what product line the spa worked with, she named two lines, and then said she thinks there was a third and that they sell it out front. She couldn't tell me anything about the products as far as what the benefits were or what was put in them. She did not explain anything she was putting on my face, so I had to ask her. After she finished the first step, I asked her what it was, and she said "oh, the oil?" as if it was a question. She followed by a mask which she didn't tell me anything about. So I asked her what she was applying and she said 'oh this is the mask'. I got the feeling she uses the same mask for everyone and didn't even know what it was. I wanted to know why she picked that particular mask for my face and what the benefits were, and she couldn't tell me. Furthermore, she didn't apply either of the products to my whole face. My nose was not covered with product at all, not even cleanser, and the rest of my face was sporadically covered. I had added on an eye treatment, thinking that I would get some kind of cream or mask of some type. Instead, it was one of those gel pads in a foil wrapper like you get from the cheap aisle at T.J. Maxx. She opened only two, which she put under my eyes, then when I asked about it, she opened another two for the tops. She of course charged me for the second set, $50 for this treatment that did absolutely nothing. So I got nothing put on my eyes in the way of product even though I paid extra for the eye treatment add-on x 2. Lastly, this was supposed to be a hydra steam facial, however the steam machine was placed so far away from my face that I didn't feel it one single bit. My face felt horrible afterwards and I couldn't wait to get home and wash it. My massage was okay, but For a 90 minute full body treatment, I expect to get the glute muscles done or at least to be asked if I want them done, but they weren't. Still, the rest of the massage was okay. The kicker that topped off the bad experience was upon checking out, I was not told that gratuity was included in the price. I left a $50 tip, even though I was not happy with the experience, because I do believe in tipping well for the effort. I was super peeved upon leaving when my friend that I was with asked me why I left an extra tip and that's when I found out that it was included. I feel it was very unethical of them not to tell me this. What a complete waste of over $400!!!!

    Photos
    Fox Place Salon and Spa - Fox Place Salon & Spa

    Fox Place Salon & Spa

    Fox Place Salon and Spa
    Fox Place Salon and Spa

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    Serenity Spa by Westgate - spas - Updated July 2026

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