Got my engagement ring resized in 4 hours!! :D They were…read moreable to size my ring down from an 8 to a 5.5 and have it back to me in four hours! I'm so grateful, my ring fits perfectly and I couldn't be happier! Everyone there was really pleasant to work with, shoutout to Jill for her patience with answering all of my questions about the whole sizing process.

Sold some gold today and the wonderful folks at Segal & Co were very accommodating and gave me the…read morebest and most fair prices. If you have gold to sell, come here!

I've lost count of how many times I've been to Jewelry Repair & Design over the last few years…read more I've purchased pieces here, and had pieces altered or repaired. Everyone here is phenomenal. I cannot recommend this business enough.

I had walked in to get my young sons chain repaired. The young lady who helped me said "Ok give me…read morea couple minutes" and walked to the back, returned just a couple minutes later with the chain repaired and apparently it was just a simple fix for her! I had asked how much I owed and she said "Nothing, it's no problem. Have a good day" This was the first time I had been in this shop and that was so kind of her! Also as I was waiting I browsed the jewelry and noticed the broad selection. They are wonderful and I will definitely be back.

I needed my Seiko watch band installed and I was in and out in five minutes. I had the band and new…read morepins, but it was still nice to have them installed. I recommend getting these folks to help you.

Best family owned business around Churchland, wonderful staff, friendly and honest, service is…read moregreat, my repair was awesome and I got it back in what I call record time! I can't say enough about this store, it is the only store I can get to change watch batteries for me and they do ALL watches. I had my friend go there to get his ring removed it was stuck and they cut it off free of charge as a courtesy to a new customer. That's how you business is supposed to be done. Great store great experience I am going back for all my jewelry needs.

This is a really very special place for me. Randy (owner), Mike ( excellent sales) and Carl (does…read morewonders with jewelry repair, cleaning, size or anything else you need done to make magic happen with your purchases) are ALL WONDERFUL and are true REAL People! I have found them to be honest when you are buying and not trying to CON you about the jewelry you are buying. They tell it like it is:) I have not been recently or been to the new building, but I already know if I was purchasing jewelry; this the first place I would start! They give excellent pricing, quality products, and they do appraisals on anything you buy. They offer a wide assortment of jewelry. Low end to the very top. There is something for everyone. Please stop by and just look. I am certain you will come out with something. Celia Herron

I stopped into Tidewater Diamond with a necklace whose clasp had broken (and I hadn't even bought…read moreit there). Will and another team member helped me right away, took it to their jeweler, and had it fixed within minutes. What impressed me most was that they wouldn't let me pay--just genuine kindness. Afterward, Will showed me around the showroom and immediately picked up on my jewelry style. The whole team was professional and welcoming - I'll definitely be back.

She is amazing!!!! Does great work very friendly and fair price. I definitely recommend and I will…read morebe going back in a few years to design a new ring.

from now you will be my official place for adjust or repair any watch or jewelery…read more she is fast and reliable with plenty experience my wife love dawn thanks for be soo courteous and kind the world needs more people like you.

I came to Kay yesterday at greenbrier to explore the wedding rings because my world has been turned…read moreupside down due to losing my wedding rings. The staff that I worked with was very friendly and helpful. The selection was very nice and there cases were well organized and clean. I highly recommend kay at greenbrier mall they were patient and so kind there. I had my two young children with me and they were even so sweet them they even got a little stuffed animal. If you have any jewlery needs definitely check them out so they can help put that new sparkle in your life. Thank u to the kay team appreciate you:)

Awesome place to get your special someone a gift. Everyone is nice. They listen to what your…read moreasking. Monica was very helpful .

Took much longer than I anticipated to receive my custom piece BUT it was well worth the wait…read more Flawless execution upon delivery and excellent customer service. If ever you need a special creation Long's is the place to go. They made nearly impossible job possible with a little bit of a wait. Perfection takes time.

Had amazing service from getting a necklace repaired to getting my custom wedding band made here! I…read morerecommend getting your jewelry here, the staff are great with consistent updates on my order.

Stopped into Baker's Virginia Beach location last month just to kill a little time before an…read moreappointment and ended up having such a great experience. I wasn't looking for anything at all, which made it even better that I found a gold chain I needed for my daughter after she had just broken hers. I was treated with so much respect and couldn't have asked for better customer service. Just one of those easy stops where you leave really glad you went in... I'll be back.

I recent went to get links added to my Gucci watch & a new battery installed. Very kind and very…read moreprofessional.

Great price, honest people. Very direct and not overly friendly, but they did excellent work for a…read morecompetitive price! I came in right as they were closing to pick up my order and they stayed open to make sure I didn't drive over for nothing. Great small business, very happy :)

Bought my breitling superocean from them. Great service and price. I'll be back. I have a watch…read moreaddiction. The customer service is awesome super helpful staff.