1. Serious Concrete and Construction

    1. Serious Concrete and Construction

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    Serious Concrete and Construction

    5.0 (1 review)
    Open 8:00 am - 5:00 pm

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    5 years ago

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    Groundworks

    Groundworks

    4.5
    (59 reviews)

    The experience of having a roof installation can be stressful. However, the entire team at Jersey…read moreRoofing made the entire process easy and calm. From the sales team to the installation, and customer service, everyone was helpful and responsive. The installation crew and foremen were knowledgeable and kept the team on schedule working into darkness. Clean up was amazing. No debris was left overnight or the next day. Nails were vacuumed, even attic spaces were vacuumed. I can not say enough about Minn!!!! When customer service is no longer valued, she exemplifies what it means to put the customer first. She answered all my questions (no matter how trivial) with respect and kindness. She was extremely responsive dispatching a team (prior to the installation) when I had a ice damming leak She kept us inform throughout the installation process. If I could give them 10 stars I would. GREAT JOB!!

    Well let's start from the beginning. The salesman Patrick nice guy set up appointment quickly we…read morewanted our basement encapsulated. We paid upfront the product is guaranteed for life. Well after install on May 21,2026 i signed paperwork and the crew left. Upon a more thorough review with my girlfriend and our handyman several issues were noticed. There were small holes throughout the installation area. There is several places that the dimple board was not placed under the installation area or it moved but seems to be missing. So we called Patrick on May 22,2026 to explain our concerns and since it is warranted to get the work completed. Well he then directed us to another phone number of a person that does the repairs. Well this person has yet to give us a date for said repairs. It's been three weeks and busy or not setting up a date should not be this difficult. If you look at above pics why would they leave one vent original and the other vents capped in black vent looks crazy. What if the humidifier breaks or these holes enlarge. This would destroy my property down in basement and this was the reason we paid a lot of money to have this project completed. They don't seem to stand behind their product and their installation. Natia (Toms River NJ) Brendon (Toms River NJ)

    Serious Concrete and Construction - masonry_concrete - Updated July 2026

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