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    Serra Chevrolet Buick GMC

    2.3 (121 reviews)
    Closed 8:30 am - 7:00 pm

    Services - Serra Chevrolet Buick GMC

    Collision repair

    Dent removal

    Check engine light

    16 More Services

    Engine oil light diagnosis

    Auto general diagnosis

    Auto noise diagnosis

    Tire Pressure Monitoring System diagnosis

    Auto no-start diagnosis

    Auto vibration diagnosis

    Auto diagnosis or inspection

    Auto hail damage repair

    Auto pre-purchase inspection

    Auto maintenance

    Oil changes

    Auto repairs

    Auto brake repair

    Auto transmission repair

    Routine automotive maintenance

    Transmission leak inspection

    Serra Chevrolet Buick GMC Photos

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    Deep scratch on driver's side above front wheel

    Do NOT trust this dealership. I was told by the salesman, Matt Tupa, the car I purchased was in "excellent condition." That was a complete misrepresentation. When the vehicle arrived, it had multiple dents, scratches, and paint chips that were never disclosed. I immediately took the car to a repair shop, and they quoted me $5,000 to fix the damage. When I contacted the dealership and spoke to the Sales Manager, Ryan Dillingham, he refused to take responsibility or offer any resolution. Hiding damage and exaggerating the condition of a car is dishonest and unacceptable. Buyers beware- this dealership does not stand behind what they sell and will say whatever it takes to close a deal.

    inside of oil pan

    HORRIBLE. do not take your vehicle here first they had it for 8 days they told us they would have it 4 days max. I had to call and check on my vehicle to see if it was ready the lady said oh yeah it is, so ok for how long had it been ready?? they quoted us a price, of what we would have to pay after what our extended warranty would cover when I went to pick up it was like $300 more of what we were told which they did fix. after leaving here we still needed our shocks fixed I found a better shop and felt more comfortable taking it to them, told them everything serra, chevy fixed which one of the things was the oil pan this dealership did it wrong even have pictures to prove. would not take your car here!!!! down low you will see excessive silicone, which other the shop we took it to said this could cause engine problems. so let's hope it will not be the case. we will be calling our warranty company to let them know & also chevy.

    The inside of a wheel should never look like this on the inside and that this only happens when the tires have been involved in an accident.

    Roy Hobson swore to me that he would sell me a safe car and did the exact opposite. I only found out a year later when my tires kept going flat that he sold me a car with wheels that had extensive cracking in them. Shame on you Roy Hobson.

    It was a great experience! I would definitely suggest Wayne to my friends and family if buying a car!

    2LT
    Carlos O.

    Ken was awesome and was able to get me in my dream car, a 2023 Stingray 2LT a lot faster than I expected. Could not be happier with the experience.

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    He was very nice and kept me updated with information about my vehicle. I will work with him again in the future.

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    Page 1 of 4

    Ask the Community - Serra Chevrolet Buick GMC

    Review Highlights - Serra Chevrolet Buick GMC

    Debbie in service always takes care of me and goes the extra mile to get it done right!

    Mentioned in 3 reviews

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    W&J Automotive

    W&J Automotive

    (1 review)

    1/4/2026 Bad review on W & J Automotive in Clarksville, TN…read more If I could rate him negative stars, I would. I was moving my grand-daughter from the Fort Campbell Army Base back to Texas. (Nov 13-16, 2025). Her 2009 Mitsubishi Galant had a problem that had to be fixed before we could leave the area. Car was blowing only cold air, no heat at all. I look for mechanics in the area, since I was flying in from Dallas, TX, I was not familiar with local mechanics. I called W&J Automotive and explained the problem to Wesley Darnell, the mechanic. He stated he knew exactly what the problem was, so I hired him to fix it. As it turns out, he either did not know, or took complete advantage of the situation. Based on his recommendations because he couldn't solve the problem, we ended up replacing the thermostat first, that did not fix the problem, then the blower motor, didn't help either, then the heater core, the blender door, and some resistor. After all this work was done, the repairs only produced lukewarm air, no heat. Wesley stated that the heat problem would be fixed the longer the car was driven. We left the area on Nov 16, 2025 and up to now, Jan. 4th, 2026, the car is not blowing hot air. Bottomline, we paid him over $1500.00 and the problem never got fixed. I have left phone messages for him several times, and not one response. I am giving this review to warn other potential victims not to deal with business. Frank in Texas.

    From the owner: Why Choose W&J Automotive LLC?…read more At W&J Automotive LLC, we believe every driver deserves top-quality auto repair and maintenance — without overpaying for it. That’s why we proudly offer the lowest prices in town, without ever cutting corners on quality. Whether it’s a routine oil change or a major engine repair, you’ll get: Honest, reliable service Skilled technicians who care about your car Fast turnaround times The best prices — guaranteed We treat every vehicle like it’s our own, and every customer like family. With a growing list of happy clients, we’re proving every day that great work doesn’t have to come at a high cost. Come see why so many drivers are switching to W&J Automotive LLC — where affordable meets exceptional.

    Good Honest Mechanic

    Good Honest Mechanic

    (16 reviews)

    If you notice the dates on the reviews, satisfaction has declined in the last year. Don't kniw6what…read morehas changed. I spent over $2K on one repair only to have it return on the way home from the shop. Drove straight to a different mechanic who went straight to and repaired the problem

    My review is written based on the diagnosis and customer service I received. Good Honest Mechanic &…read moreZack came highly recommend when I asked my friends for a good car mechanic in the area. They certainly live up to the name! After having the Lexus dealership tell me I need new brakes as well as Firestone, who charged me $46 to diagnose the car and quoted about $750 for the FRONT ALONE (after quoting half that over the phone), I went to Good Honest Mechanic thinking they could do the actual work for a reasonable price. After reviewing my vehicle, it turned out all my brakes are fine and no work was needed. They explained to me how they are at 5 millimeter and at exactly what number/range they start to recommend addressing them. This all lined up with what I read online as far as best practice for car brakes! Rather than try to take advantage of my ignorance and get $700+ like the other businesses, they told me upfront what the deal was and I appreciate that. Debbie at the front desk was nice to chat with also and provided me with updates on my vehicle. Zack and his team saved me from spending unnecessary money when I could really afford to. I found the team to be personable and honest! After this first impression, I will certainly be back!

    David's Garage

    David's Garage

    (2 reviews)

    If you are looking for a skilled, experienced, knowledgable and HONEST mechanic, this is where you…read moreneed to go! David is the best man I've ever brought any of my vehicles to. He will not screw you over trying to line his pockets. He'll explain everything to you, give you options, do superior work, and charge you the fairest price out there. Go to him once and you will stay loyal to him from then on! If you are reading this, you are hoping to get an idea of how good David is. I share this because I think someone as rare as David should be shared with others so more people can have the experience I do every time I have an auto problem and take it to David knowing it will be corrected without draining my wallet. I trust him and stand by my recommendation to you!

    My truck failed emissions testing. I decided to try David's Garage rather than my usual place…read morebecause it is convenient and close to home. I was told first by one of the mechanics and then by David himself that it would be practically impossible to get my truck to pass because no one had the right equipment to analyze the problem. I took it to Woodard's Automotive on the other side of Goodlettsville and they told me they could take a look at it the next morning. Two hours after they opened, I got a phone call saying they had made the adjustments and even taken the truck to the emissions testing facility to get the free retest. The cost was a little over $60. Not quite as impossible as David claimed.

    Serra Chevrolet Buick GMC - car_dealers - Updated June 2026

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