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    Serra Chevrolet

    2.4 (12 reviews)
    Closed 7:00 am - 6:00 pm
    Updated 2 months ago

    Services - Serra Chevrolet

    Auto brake repair

    Auto engine repair

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    Firestone Complete Auto Care

    Firestone Complete Auto Care

    (11 reviews)

    Took my van in for a front end alignment, they worked on twice and it is worse than when I took it…read morein, and then they call you hours after they are done

    My son's car blew out a tire last week, and the tow truck driver was supposed to drop his car at…read moreBelle Tire. He had just had his tires replaced about 3 months prior at Belle Tire. Somehow, it wound up at Firestone. When he called on his car, they hooked him up with two cheap replacement tires. My son has AWD, so they can't just replace one tire. Anyway, they also took it upon themselves to do a complete auto check. And they told my son that his car had NO oil! .... And that the power steering fluid was low.... And that the brake fluid was low.... Etc. Funny, since the oil was changed the prior month at our mechanic of more than 20 years. At that time, our mechanic completely redid the brakes, changing out a master cylinder. That mechanic has also done major work to the car, and they gave it the a-okay that prior month. Also funny, since Tuffy Auto, right down the street from Firestone had just replaced the drive shaft and a portion of the exhaust system just a week or two prior, and they did a complete fluid check on the vehicle at that time. All of the fluids were fine! This operation is SHADY!!! When my son decided to forgo auto work by this company, the person behind the counter said to him "I hope you have a quart of oil." I truly believe they drained my son's car of oil!! Thankfully, he only needed to drive around the corner for service. He took the vehicle back to Tuffy, where the auto technicians there were baffled that there was NO OIL in my son's vehicle! It made absolutely no sense to them, since they just saw the vehicle and the fluid levels were good. They looked the car over, and there was no damage or leak, and the car was NOT burning oil. They performed another oil change on the vehicle. They also checked all the other fluid levels and found them to be good...NOT low as the people at Firestone reported. Since the visit to Tuffy, we have also had the car into our family mechanic. They have also verified that all fluid levels are good. There was NO reason for the motor to suddenly have no oil. I would NEVER trust my vehicle to Firestone on Bay Road. Companies like this one are the reason auto companies have a bad reputation!

    Serra Chevrolet - car_dealers - Updated June 2026

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