Stopped here to get my oil changed and to have this noise checked out. My appointment was at 8 am…read more I arrived at 8:09 am. I didn't know where to go. I pulled into the bay and was greeted by a young man. I apologized for being late and he assured me it was ok. He looked up my appointment and then directed me to my maintenance manager. I spoke to him and he told me it shouldn't take longer than an hour and would let me know what they found with the noise. About 45 minutes later, he spoke to me and informed me they found nothing and that everything looked good. I agreed to have my wipers changed. And about another 10 minutes, I was paying and walking out. The service was quick. I felt informed, respected, and heard. I am grateful that I found this location. I will use them again.

Terrible experience. Took my 2018 ford explorer in for a recall replacement for rear suspension…read more Car was working perfectly fine. Got my car back and the horn doesn't work. Dillon who really didn't seem to want to look at the car on a Saturday said it would cost me $450 to repair something their team broke. Now I'm fighting to get them to do the right thing. Really wish I had never stopped at this dealership.

Was interested in trading in my car. I tried to call and make an appointment and the guy I spoke to…read morerushed me off the phone and was not pleasant. I will not be coming here to trade in my car. Getting a new car is already complicated enough I will give the commission to a more attentive and accommodating salesperson!!!

was there for an oil change this is the only place we go since we bought our truck there when it…read morewas draperpulled into the oil change department damion came up to the window we explained to him they did not need to remove the oil pan to do an oil change it happened there before and they broke all the bolts he was very rude and got an attitude with us and told us if they cant do the oil change he would show us the door out...when oil change was complete he handed me my change and reciept very rude i said have a great day he was silent when walking away with an attitude.makes me want to fine another dealer to do oil changes we have been going here for 13 years

Jimmy was my sales guy and was super understanding and let me test drive what I needed to make my…read moredecision on my purchase. Brecken was super understanding about my situation and treated me very nice. Zach in finance also answered all my questions about leasing and explained to me any questions I had about my purchase!

I would not recommend this dealership under any circumstances. Even if this were my only option, I…read morewould choose to go elsewhere. I brought my vehicle in for routine service and was told my tires were wearing unevenly at only 30,000 miles. Instead of providing a clear explanation or identifying the root cause (such as alignment or missed rotations), I was simply told they chose not to rotate them without any real reasoning or solution. That kind of response is concerning. I rely on a dealership to properly maintain my vehicle and communicate issues transparently. This experience felt dismissive and unprofessional, and it raises questions about how thoroughly vehicles are being serviced. Overall, the service felt careless and, frankly, a bit shady. I expected a higher level of accountability and expertise. I will not be returning.

My elderly parents van broke down and it was taken to Garber - where they quoted them $10k to fix…read morethe transmission. They decided to just buy another car. They purchased a van. During the test drive my father said 'what's that noise - something seems off with tires'. The salesman (I believe it was Bill something) said it's just road noise. They bought the van and when my husband and I arrived from out of state 2 days later - he recognized immediately there was a problem with the tires - 3 different brands and the inside of one was cupping. We went back to Garber to show them and the Sales Manager was like 'treads fine, nothing we can do'. Dismissed the issue with the tire and was basically rude and dismissive. He did say he'd "call" - bets on whether he called? So much for certified pre-owned and so many point inspection - obviously they will sell any garbage with no remorse especially to two elderly people. Garber has no shame.

Bought three Jeeps from Garber Bay Road and this last experience was the worst. I will never buy…read moreanother vehicle from Garber Bay Road again!

I recently lost my husband in December to the nasty Covid virus and have been totally confused…read moreabout what to do about getting a car and help to understand just what I would be dealing with. I had went to several places before comming to Byriders, and they all seemed to just brush me off like they didn't have the time to help me out! I thought one more try and thats it, and believe me, I think God himself guided me there because I was truly blessed with one of the BEST SERVICE from Steve L. that I have had in years!! All my questions and concerns were answered without me even having to ask half of them before hand, and I walked out the door feeling not only satisfied but very happy! I would reccomend J.D.Byrider as well as Mr. Steve to all of my friends and family hands down!!!

This place has the best workers mary and Stephanie are awesome and very friendly. The service…read moredepartment took great care of my problems with the car. I highly recommend this place. I am glad they are fair with fixing problems and not over charging.

I would give zero if I could. We had a sensor light come on…read moreon our 2025 Jeep Grand Cherokee, new under warranty. Took us 16 days to get it in. My wife dropped it off on Wednesday and we heard nothing. She called and they said they didn't get to it and they would call her on Thursday first thing. 4:30 she calls them!!! She's told it would cost $770.00 to fix it. $70.00 for the part and $700.00 labor! (FOR A SENSOR) They tried to say a rodent ate the wiring. No proof, just them saying it. I sincerely believe it was them taking advantage of a woman bringing it by herself. We got the car back absolutely filthy, covered in dust from them leaving it outside, which they said they worked on it. We've bought 6 vehicles from Garber and WILL NEVER GO THERE AGAIN. WOMEN BEWARE GOING THERE

Scammers always have them put in writing your charge for service before you leave your car for…read moreservice. They will do the paper work after you drop off your car and you have just signed for service they will quote you one price and if they don't get the job you will have a whole new bill and they will say that is what you signed for when the sheet is blank for charges before they test your car.

I have bought 4 cars over the years from Larry. He's been in business for 40 years and always has…read morethe best used cars at the cheapest prices.

The guy sells cars in millington advertising wholesale prices . Claiming he's a dealership but what…read moredealership would feel comfortable putting a family into a vehicle that is below safety standard. Larry seemed like a nice guy and acted like he understood when it came to family but he 's just another smug car salesman complaining of people low balling his prices. If you are selling a car that has more than jus cosmetic issues then yes you probably should take a lower offer especially since you already know that the purchaser is going to have to turn around and put money into it and not just regular maintenance. No dealership that cares about its reputation or cares to get more business understands when someone needs to buy a vehicle because there old one was a total loss in a car accident that they would wanna give a family something to look forward to. Apparently honesty is not a virtue these days.

I had an extremely disappointing experience with Megan at Best Recovery Services. During an already…read moredifficult time after my father passed away, we were simply trying to return his vehicle to Stellantis. Megan, the GM requested the VIN number, which I provided, but then refused to send the paperwork we needed. Throughout the interaction, she was rude, dismissive, and showed no compassion or professionalism. Losing a loved one is stressful enough without being treated with such a lack of courtesy. Customer service should include respect and empathy, especially when working with families dealing with the loss of a loved one. Unfortunately, that was completely absent in my experience. I sincerely hope Best Recovery Services provides additional customer service training so no one else has to go through what we did.

Respectfully, my Dodge was repossessed and they messed up my rims in the front. There is absolutely…read moreNO reason for someone to have a job and do it in a manner that comes off as lazy and unprofessional. If you do not like your job, that is no one else's fault and you should seek employment elsewhere, don't take it out on other people. You guys need to also work on your professionalism! You may not get paid the best, but that is the job that YOU chose. You guys are dealing with someone's personal belongings and handling them like garbage. It doesn't matter if you don't think we will get our cars OR things back, you still have a job to do and shouldn't half-ass it. And to the lady that answers the phone usually, your condescending and passive-aggressive tone is going to keep you being just who and what you are, miserable at your miserable job.

Huge shoutout to Louie G for making my car buying experience so easy! After reaching out about…read moreissues with my 2016 Chevy Equinox, he worked with me and helped me get into a 2024 Buick Encore GX Preferred, even with less-than-perfect credit. What really impressed me was the follow-up care; when I had a small issue, he got me scheduled right away and it was fixed at no cost. Genuine, honest, and truly cares about his customers...highly recommend!

Matt Schauman made the purchase of my 2023 Buick Envision a super enjoyable experience after an…read moreaccident that totaled my previous car! He took great care of me through every step of the process and happily answered all my questions that came up along the way. I very highly recommend him and Garber Buick if you're looking to purchase a new or used vehicle! The customer service was truly unmatched!

This service was performed months ago but I like to make sure everything is good before reviewing…read more The techs here had a lot to figure out with my vehicle but they went above and beyond working this out. The cost of my service was 1/3 of what many other mechanics quoted me and almost 6 months later it's working like a charm. Thank You all for giving me top-tier service.

I was in two years ago and needed to get my air condenser completely replaced. Now, I am left with…read morethe same problem that brought me into Dex originally, and am told by a new auto service center that I need it replaced again and the previous replacement was very shotty, low quality work and equipment and that is why it went to shit in less than two years from when Dex replaced mine. Sucks, a lot of money.