I have been waiting on more than two months to get my son seen, they stated he supposedly on some…read morewaiting list they are very aware he needs to be seen every 6 weeks for a checkup but these people simply don't care about their patients. I have been going to yost/meyer for decades so its really a shame this place has become so careless.

Don't let a long phone wait time stop you!…read more I just needed a glasses adjustment after a grabby preschooler left mine too wide, ended up just being bending it back into place. They were really flexible with the schedule (same-day basically right away). They did it for free, even though I'm not a regular client (though I think I will be now). They even threw on new nose pads. I had already gone to another place that day that said they couldn't be fixed. That group thought they needed to tighten the screw and it wouldn't tighten more. So glad I called these guys. It was an 8+ minute hold, but I assume it's usually not that bad. Regardless, it seems like they're busy for good reason. It was worth the wait for me in this case.

Such genuinely kind and helpful people here. I never felt rushed and they really helped me to find…read morethe right glasses. The exam never feels rushed and all my questions get answered. Great team all around.

Good service good staff. All were friendly and attentive. It was the quickest check in everread more

I showed up for my 8:45am appointment at the Hanford location and the door was locked. I had to…read morecall the office. They unlocked the door, I signed in and then sat down. After 9am I went back to the counter and asked why the wait. The girl at the counter said there was a problem with my insurance for the follow-up (my insurance is the same as on file). I told her they should have taken care of that before my appointment and I didn't have time to wait. I told her I would need to reschedule. She said "ok, the DOCTOR ISN'T EVEN IN YET ANYWAY." Isn't even in!!!!! I do not appreciate you wasting my time. I will NOT be returning if your office continues to be managed this way. VERY UNPROFESSIONAL!

I have been a patient of Dr. White since I was about 18, now 54. My experiences this month have…read morebeen horrible. Started with my son waiting over 1 1/2 hours past his appointment to even get seen. Charged me a $39 copay for him. Thought it odd, but paid in advance of his getting there. When I go to my appointment two weeks later, there was no copay. I questioned why my son had one when he is on my insurance and was told he must have agreed to the digital images. No way! He had no contact with them before I was charged. As I waited in the middle reception area, I was "treated" to hearing the staff make fun of patient "E" and violate his HIPPA rights going on about how he calls every day about his contacts and how they thought it was so funny that his order was not even placed for the first two weeks. I completed my appointment, picking out my new glasses and was told 7-10 days. I had to clarify several times that I did not want bifocals, transitions, etc. and had to dodge the upsell of laser treatments. After about 10 days, I call to see if they are in. After they "check", I was told they were not in and would be two weeks. Day 15, I call and after they "check", I was told I had to see the doctor again because she wanted to see me to clarify my prescription. What?! I was already completely irritated by I make an appointment to drive to Tulare so I could be seen faster. Office staff was very nice and they basically repeat my exam again. I see the doctor and express my disappointment over the past month. She apologizes and says she is going to put a rush on my glasses. A few minutes after leaving the office, I get another appointment confirmation for 3/9/26. Today I call to ask what it is even for and was told it is for the laser treatments - 4 sessions. Are you kidding me?! I was up front in Hanford telling her I was not interested, go to Tulare and not a word was said about them, and then they just schedule me for skin procedures I never wanted. At this point, I plan to part ways after I get my glasses. Would not even wait that long had I not already paid for them weeks ago. Office staff has been unprofessional for years - other issues I have not even mentioned. I had stayed because I liked the doctor. After this experience and what I consider unethical upsells, I'm done.

They had some amazing collection of glasses to close from the great thing is I took my scrip in st…read morethe filled it from another eye doctor so that was a plus.. My other eye doctor didnt have what I was looking for... and the staff was really nice and inviting so yeah. Iver all my experience there was great I would go back again and my son got some really Good looking Raybans and of course got the translucent so eye glasses and sunglasses all in one!! Me to of course!! But different brand! But excellent service

Pretty much all you want from an optometrists office. Pleasant staff, knowledgeable doctor who…read moreexplained things clearly in layman's terms. I was in and out on my lunch hour which was also nice.

The very first thing you notice inside the office is that it's spacious and nice décor. Plenty of…read morespace and time between patience's and not crowded. Staff is very nice and friendly and well trained. Eye health and Eye exam by Dr. Cardoza was very in depth and through. The prescription was spot on the first time. Insurance billing was a breeze and remaining balance was significantly less for the premium lens than other places. There frame selection and styles was excellent and sufficient and specialty items can be ordered. Bottom Line: Everyone was very nice; I will be bringing my wife in for her next exam.

Dr. Cardoza is skilled and professional, yet kind. I received excellent service from all other…read morestaff as well. Great selection of classic and trendy eyewear. Highly recommend!

My Husband and I Really Appreciate Dr. Keck! He is a Great Doctor and has taken excellent Care of…read moreour Eyes. My husband had an infection and Dr. Keck was going on Vacation and he gave him his cell phone number if he had any Problems. Turns out Doctor Keck called him on his Vacation to see how he was doing..There's not Many Doctors that do that these Days. Thank You So Much Dr. Keck! The Valentine's

Eyeglass adjustment. Vanessa adjusted my glasses and did a great job. Another person who does an…read moreexcellent job is Leslie. The staff is friendly and very personable with customers. I have been a very satisfied customer for well over 20+ years

Over a month and I still have not received my glasses, but the pushed and rushed me to paybthem off…read morebefore they even put my order in... smh slow for whontheybwant to he slow for . Jut put there family on there and there glasses are ready by the time they leave!!!! Smh I been going to them foe over 12 years and they seem to get worse and worse as the years go. Do better. Got me blind over here

Very friendly knowledgeable staff. Doctor Garcia is Awesome I would highly recommend to anyone…read more Great inventory of frames to choose from. Large very organized office