Service was good and efficient. Everything was taken care of as intended. Thank you for your timely…read moreresponse.

I would not recommend using this process server. My experience was extremely stressful and…read moreunprofessional during an already difficult time involving a harassment case. There were repeated delays in attempting service, and communication was inconsistent throughout. At one point, the server shared personal issues that were affecting her ability to complete the job, which should NOT impact a client's case. I have documentation where she told me she would send service via social media, however, when I confirmed if it was done, as stated, it was not. I was told that multiple service attempts had been made; however, when I asked a simple question about whether the residence had a Ring camera, which would confirm those attempts), there was hesitation and an incorrect response. I knew they had a ring doorbell; and, 3 Police Officers who were attempting service also confirmed they had a ring doorbell camera. This raised serious concerns and validated my suspicions whether service attempts were actually being made; they weren't. Additionally, there was a lack of transparency when her contact information changed (her number charged) and I was not informed. Required service updates were also not filed with the court in a timely manner. Overall, this experience caused unnecessary ADDITIONAL stress and delays in a time-sensitive legal matter. I would strongly encourage others to carefully consider their options before hiring. I have a lot of documentation and instead of filing a formal complaint with the Attorney General's office and Better Business Bureau, I'm starting with a review through Yelp. Given the lack of timely service, communication issues, and overall experience, I believe a refund is warranted.

The WA Pro Se team is truly amazing! They were quick to respond to my request and was able to make…read morethe process effortless and stress free. There was great communication from start to finish on the papers that needed to be served and they even were able to provide me with a list of option and honest feedback on next steps after they were unable to serve the individual the first 4 times (Not their fault! The papers did get successfully served after!) I highly highly recommend WA Pro Se. You will not be disappointing going with them if your looking for a process serving agency. Worth every penny!

UPDATE: I hired PREMIUM PROCESS LLC after WA PROS SE had four failed attempts. Premium Process LLC…read moreserved the defendant personally for $75! This reinforces my original concern: I hired professionals to handle service strategically, not because I already knew how to direct the process myself.

Our first time needing a process server and we chose TriCounty. Mr. Sullivan was extremely helpful…read moreand went above and beyond, in order to help us. We found him to be very professional and especially careful, during the Covid pandemic.

From the owner: Our company was formed on March 2, 2011 in Washington state. Our Business name is Tri County…read moreProcess Service. Our UBI # is 603-069-229. Our Washington License Account # is 603069229-001-0001. We are also a member in The Better Business Bereau Northwest - Pacific in Alaska, Idaho, Hawaii, Oregon, Montana, Washington and Western Wyoming.

I am a lawyer in California and have done business with numerous process servers. I uploaded the…read moredocuments on the ABC website and they were served in downtown New York City the next morning. It was incredibly fast. The proof of service they provided was not the one I sent them to fill out. It was one that the process created correcting two mistakes I had made. All this for $75 in Manhattan where you can't get lunch for $75. I am very pleased. I usually check Yelp reviews before I do business with anyone but I didn't do it with ABC. If I had I would not have used them. I have never seen so many negative reviews for a business on Yelp. If ABC wants to avoid future bad reviews they need to advertise their services as "satisfaction guaranteed or your money back". Then tell their independent contractor process servers that if a negative review is left on YELP due to negligence on their part they are history. ABC can respond to this review and let Yelp members know if they have made any policy changes.

I had to serve two people two different cities and I used someone else and abc. The other server…read moredid it basically the same day so simple but I'm on say 5-6 and still they can't do it. Oh their website they have a specific box for apartment number but since I used that box their system didn't give the server the unit number and they failed and wasted an attempt. The next attempt has been two days going on third and nothing. I spoke with three customer service reps that all said they would call be back with an update and not one called me back. Find anyone besides this company

I needed short-notice surveillance and Chris at CJN was the only company that actually returned my…read morecall--and I called ALL the south Snohomish County Private Investigation firms listed here, nearly a dozen. No One Except Chris/CNJ Investigations Called Me Back! The person we found was actually a Process Server we used in the past, so actually Chris is the ONLY YELP Contact that bothered to return my call. Chris was only available the day after I needed (2nd choice), and had I not found someone for the exact day/time I needed, I would have hired Chris. I sincerely appreciate you Chris, you are on my short-list for the future...

Chris contacted me right away. I was able to meet him and go over what I needed the next day. He…read morewas able to confirm the service on that same day as well. Overall very professional and prompt service. I highly recommend this business and will use again in the future if needed.

Susan at Fog Light Investigation is amazing. She's professional but also super easy to talk to and…read moremakes the whole process feel stress free. I'd recommend her to anyone looking for someone they can trust.

From the owner: I’m Susan Harris, founder of Foglight Investigations — a private investigation firm built on…read moreexperience, empathy, and a steady commitment to uncovering the truth with integrity. Over the years, I’ve worked in many areas of investigative work — from skip tracing and surveillance to fraud investigations and corporate security. Each case is different, but what’s always mattered most to me is listening closely, noticing what others overlook, and helping people find clarity in difficult situations. I started Foglight because I wanted to do this work in a way that reflects who I am. My approach is calm, respectful, and focused. I don’t rely on pressure or flash — just honest work, clear communication, and attention to detail. I believe that’s how people feel seen, supported, and ultimately find the answers they’re looking for. Whether you’re facing something personal, legal, or uncertain, I’ll meet you with professionalism, discretion, and compassion. This work means a lot to me — and I’m here to help however I can.

Mr Smith's professionalism, calm and reassuring demenor and incomparable business ethic render him…read morea complete rarity in this day and age. After finding myself in a bit of a sticky wicket, he helped set legal matters right with complete competence and timeliness. In my more than minimal experience with legal professionals, Mr. Smith stands head and shoulders above the rest.