On time, very knowledgeable, friendly. Problem resolved very quickly and efficiently. I highly…read morerecommend!

I would give this zero stars if that were a choice. These guys are anything but "Affordable." I had…read morea switch go out on my range hood. I was out of town so these guys were called in to fix it. They charged $377.00. I later found out that the switch is a $50.00 item and is a plugin. They did not even have to remove a screw to install it. Then when we got back in town the switch had come loose from its mount so I called them in to repair it. While working on the switch they broke the one they had installed but said that it was not under warranty since it had been more than 90 days. They wanted to get me for another $377.00 I am sure, but I said no and repaired it myself, which is how I know that the switch costs $50.00 and is just a plugin. They just gouge their customers. Don't call this place!

Fabulous service, very fair prices. Osborn Appliance is a gem of a family-owned small business.read more

Sloooww response to my recent inquiry for repairing a refrigerated item. I worry about timely…read moreresponses to inquiries for service, makes me wonder how timely results will be!

Quick reliable and affordable service. Have used him twice and will do so if/when I need appliance…read morerepair.

Mr.Bob was very nice and he patient he explained everything to me the good the bad etc he on time…read moreand he kept me inform of everything and he very reasonable I believe he's going to my repair guy for everything Thank you Mr.Bob

I had an ice maker in the refrigerator that wasn't working in a rental I own on the beach in Gulf…read moreShores. My renter was not happy when it stopped working. I called and they were able to stop that day, diagnose & figure out the issue, and repair it. No issues after a week and a happy renter. Very pleased with their service. Highly recommend and I will definitely use them again!

I moved into a new house with all too of the line appliances. The fridge was leaking from the…read morebottom and when I looked up replacement costs it was $11,000.....I called Anthony and he arrived that day and fixed it which is amazing, he also ordered a new seal and replaced that less than a week later. He is very friendly and clean!

The shocks went out in our washing machine. The gentleman came out, knew immediately what was…read morewrong but didn't have the right parts in his truck stock. He went to a supplier and got what we needed even though it wasn't what he normally used, came back and installed same day. In about 2 months we were having the same issue. He came out immediately, reviewed his service notes, replaced the shocks with the brand he normally used since he had it in stock and didn't charge. The company is great...easy to work with and very responsive. I'm so glad we found them.

My washer stopped working over the weekend. I called Paradise on Monday morning and Jesse came out…read morethat afternoon. The lid switch had gone bad and he told me he could replace it for $100-something or just bypass the switch for the cost of the service call ($85). That worked for me and I had a functioning washer again within about 20 minutes. I'll definitely call Paradise the next time I need appliance work.

I wanted to give a yell out to anyone who is calling Kevin of Patriot Appliance Repair LLC. for any…read moreappliance repair. Kevin is a true professional and is very considerate over issues where my daughter was very disappointed in a repair that was not done properly by one of Kevin's employees. Kevin called and explained that he would come out tomorrow and re-do the job that was not completed. He made no excuses, just said, "I stand by my reputation" and I will personally return to her house myself and make sure she is satisfied. I got off the phone with Kevin and said to myself, "He is pro and I will recommend him to anyone who would like to know that you are dealing with a man of his words.

We have used Patriot appliance repair (Kevin- manager) multiple times throughout the years. Highly…read moreprofessional, immediate reply and excellent service. Recently his tech - Lance came and repaired our LG dryer. Again, excellent service and highly recommend!

Chad at Quality Home Appliance Repair was great! The heating element had gone out on my Kenmore…read moreelite dryer, he scheduled quickly, was on time and very courteous. Good communication, quality work and had my dryer back up running and heating in about 20 minutes. Quick, quality work and good value for the money. Very pleased, would definitely recommend. 5 stars ***** Thanks Chad!

I called this company for no reason except that I needed a clothes dryer looked at, which a tenant…read morecalled, saying it was not heating. What a stroke of luck. Chad showed up on time. After being in the house for five minutes, he said nothing was wrong. More operator errors than mechanical ones. He explained the operational features to the tenants. I was still on the property when he finished. He told me the outcome, I thanked him, and expected a bill of at least $100. I'm from Chicago; I was used to an appliance repairman bill from when they left the house until they returned. He charged $20. Use this guy. You will not be disappointed.

Mike was great repairing my refrigerator. He came to my house in Foley within 2 hours. I would…read morehighly recommend this company for any appliance repair Tom McColloch

I have never posted a negative business experience like this before but because of the way I was…read morespoken to today I would like this shared far and wide. And I quote, "mam Im done being nice to you." Let me start by saying until those words were uttered I was nothing but nice, respectful and professional and simply called a company for repairs to my 3 year old Samsung washer that suddenly stopped spinning clothes out and was dripping. Let me preface. Called for washing repair service. Told them the machine would not spin out and goes off cycle and isnt working properly. He came and eyeball diagnosed and ordered a clutch and came back and installed. That was not the problem so issue continued. He asked me to start it so he could see it running when he came back, and said it needed stabilizers because I told him it was going off balance and that senors blah blah blab and he had to order that BUT WE HAVENT SEEN THOSE YET EITHER. Since he put the clutch on a month ago, my 3 year old Samsung Washing Machine NOW has water filling when its off and wont spin out. He was paid $360 to repair a broken machine he apparently wanted me to diagnose so he would know how to fix it...as the Appliance Expert. Thats literally the company name. Oh and he hung up on me twice during an attempt on my part to ask for a refund AT LEAST for the service call portion since I have not received the service. My 91 yr old MIL handled the initial calls and I took over as it appeared she was not getting anywhere with him. Now we are out a 3 yr old machine which a quick google search has told me it was preventing spinning due to a clogged or restricted drainage line and the water inlet valve has subsequently now broken as well. This man was rude, didnt want to be bothered and unprofessional on all levels. Company is APPLIANCE EXPERT In Orange Beach. Mike is a lovely fellow on the phone