Standing in front of my house as the fire department was putting out the rest of the flames, watching my whole world crumble in front of me. This company approach me with a business card trying to get an early jump on making a buck off of my misfortune while still processing this ordeal. This company is only concerned about making a dollar shame on you. read more

Our kitchen faucet broke and was leaking as well as a crack in the drain. After we had that all fixed, ServiceMaster came and dried up all of the wet areas. They had real good equipment to detect the leaks, left fans and a humidifier for a few days and got it all dried. They are very thorough and did an excellent job. read more

Our family room and laundry room flooded and Rich Noga and his crew came out and took WONDERFUL care of us. They were very careful moving furniture and anything else they had to move. Rich explained everything he was going to do before the crew started. Hope I never need them again BUT if I happen to get water in my house again this is the crew I will call. Jackie F Elyria read more

After taking over a year to complete the work Service Master made multiple accounting errors which resulted in them putting a Mechanics Lien on my home. I lived with the threat of losing my home for months until they figured out how to correct their math. I never received an apology and the work was subpar. Do not use this company they do not care about their customers or community. read more

Prompt, professional, thorough, and knowledgeable. That's what you can expect from ServiceMaster by Disaster Recon. We encountered cracking in our drywall along with water damage after some thawing followed by heavy rain. Our house is new construction (under 4 years old), and this was our first time dealing with this kind of problem. Fearing the worst we contacted all nearby contractors for estimates on how to locate and fix the leak as well as repair the damaged wall. There were no shortage of theories, with a number of them wanting to cut open the wall before doing any sort of inspection first. Not ServiceMaster. Dave showed up on time, less than 24 hours after we initially reached out. He can not with a saw or a hammer, but a moisture meter, a thermal camera, and a plan to gather information to locate the cause of the leak. In fact, he never once suggested we start tearing into our walls. Turns out, that was sage advice because his thorough inspection revealed a blocked dryer duct to be the culprit. Not gaps in the siding. Not issues with the flashing. And, not a leak in the roof - as all the other contractors had suggested. His expertise and care for our needs saved us from unnecessarily incurring costs. What would've ended up being a big project that would've required us to open a homeowners insurance claim instead is now a minor duct cleaning. We could not be happier with the professionalism and customer-focused approach that was taken by ServiceMaster by Disaster Recon. If you have a need for home restoration services they should be your first call. read more

Excellent service and workmanship. From the initial meeting to assess our water damage to the complete repair of our basement everything was great and they did everything they promised! I highly recommend their service. Jake, Cleveland read more

i had these people at my house after a fire, i was very disappointed with the work performance, when i fired servicemaster the police were called and servicemaster had to be escorted off my property. in doing so they destroyed my elderly neighbors lawn and then persisted to send me a nasty email for hiring the company i have now letting me be aware of lawsuits against them. just so you know mann brothers was a way better choice!!!!!!!!!! read more