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    Newburgh Heights Restoration

    1.0 (1 review)
    Open 9:00 am - 10:00 pm

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    Response time

    10 minutes

    Response rate

    100%

    Services - Newburgh Heights Restoration

    Damage restoration

    Mold remediation

    Newburgh Heights Restoration Photos

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    1 month ago

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    Roto-Rooter Plumbing & Water Cleanup

    Roto-Rooter Plumbing & Water Cleanup

    2.8
    (78 reviews)

    The service was decent and the technicians were competent but the customer service and business…read morepractices were a little suspect and seemed borderline shady. It seems like their goal is to sell you on getting very expensive work done with them on their financing plans. We called to get a drain snaked and in a couple hours they were trying to get me to sign something to get 11 thousand dollars of work done! What's worse they were kind of strong arming me into saying it absolutely had to be done now and things couldn't be left as they were. The only reason I'm not giving them a one star review is I'm giving them some benefit of the doubt that it wasn't a scam and that stuff really does have to be done. Either way the quote was incredibly high.

    We had our finished basement flooded from a broken water heater. Technician Charlie did a fantastic…read morewater mitigation job.. My wife and I signed the proposal between $12k and 18k Once complete, Roto-evil-Rooter billed insurance just under 18K. The insurance adjuster called me and said the invoice was very high for the work performed. Finally, Roto-evil-Rooter agreed to just under $13k on the final invoice The insurance even went up $1k from what should have been paid to them! Roto-evil-Rooter attempted to ruin our 1 week vacation in Florida . I received an email with a balance billed invoice of over $ 4k. I was extremely upset since according to insurance I owed nothing I called Roto-evil-Rooter and explained my position . 2 days later greedy management sent me a email with intent to lien our property! I filed a complaint with the ohio attorney general the next day My position is you can charge reasonable and custonary and not rip seniors on a fixed income off. The claims adjuster stated Roto-evil-Rooter were using unethical business practices . Two days later I get a call from Management, I owe nothing DO NOT USE Roto-evil-Rooter, Management put me through hell while on vacation for no reason. I am happy they changed their position, however Roto-evil-Rooter has ripped many people off for greed.

    Integrated Restoration

    Integrated Restoration

    5.0
    (1 review)

    When your property needs disaster mitigation, look no further than Integrated Restoration:…read more Sunday night last week my heart broke as I viewed water pouring through walls and floors at a home that was completely renovated two years ago. Ice damming AND a burst pipe were wreaking havoc on the beautiful floors and walls. I mobilized several contractors via text, then called Integrated Restoration but I was interrupted with an emergency call from my plumber while I was in the process of leaving a message. Here's the FIRST really impressive thing: Although I hadn't left my phone number due to the plumber's interruption, five minutes later my phone rang with an Integrated representative calling ME to ask how they could help. They'd heard the partial message, looked at the phone logs, found my number, and called me back. Dominic was my first contact, and he was great. He put my mind at ease, gave me next steps, and shared his personal phone number so I could remain in touch seamlessly. Within several hours of our conversation, a crew was scheduled for early Monday to assess the damage and begin damage mitigation. Technician Josh T. arrived earlier than scheduled despite the fact that the company was handling numerous other ice damming and broken pipe emergencies. He explained the process, viewed the situation, and put my anxiety to rest with his kindness and gentle sense of humor. I signed an authorization for work, and within hours, floors were removed, dryers were in place, and the house was on the way to being put back together. Josh made it clear that there were a number of ways to move forward. They could do the damage mitigation only, OR, they could also be involved with restoring the property. There was no push to sell up or overreach. Three days later: the property is completely dried and cleaned, floors are removed, and Monday morning next week, new flooring install will begin. Dominic continued to remain in touch, and Josh has stayed close, insuring that we have been 100% satisfied at every step. What began as a very stressful situation was resolved seamlessly. Thank you Dominic, Josh, and Ricky (owner)! You're truly the best!

    From the owner: Integrated Restoration is family-owned, a 24/7 First responder Emergency Restoration company…read moreservicing Northeast Ohio. The Company specializes in water damage, fire restoration, mold remediation, wind, hail, impact, and roofing. Integrated offers Risk Free Estimates and offers customized solutions while delivering top-quality workmanship and customer service. Integrated Restoration manages everything from residential, multi-family, up to commercial property mitigation and restoration. For more information, please visit www.integratedrestoration.us or call 216.361.3473.

    Newburgh Heights Restoration - damagerestoration - Updated July 2026

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