The service was decent and the technicians were competent but the customer service and business…read morepractices were a little suspect and seemed borderline shady. It seems like their goal is to sell you on getting very expensive work done with them on their financing plans. We called to get a drain snaked and in a couple hours they were trying to get me to sign something to get 11 thousand dollars of work done! What's worse they were kind of strong arming me into saying it absolutely had to be done now and things couldn't be left as they were. The only reason I'm not giving them a one star review is I'm giving them some benefit of the doubt that it wasn't a scam and that stuff really does have to be done. Either way the quote was incredibly high.

We had our finished basement flooded from a broken water heater. Technician Charlie did a fantastic…read morewater mitigation job.. My wife and I signed the proposal between $12k and 18k Once complete, Roto-evil-Rooter billed insurance just under 18K. The insurance adjuster called me and said the invoice was very high for the work performed. Finally, Roto-evil-Rooter agreed to just under $13k on the final invoice The insurance even went up $1k from what should have been paid to them! Roto-evil-Rooter attempted to ruin our 1 week vacation in Florida . I received an email with a balance billed invoice of over $ 4k. I was extremely upset since according to insurance I owed nothing I called Roto-evil-Rooter and explained my position . 2 days later greedy management sent me a email with intent to lien our property! I filed a complaint with the ohio attorney general the next day My position is you can charge reasonable and custonary and not rip seniors on a fixed income off. The claims adjuster stated Roto-evil-Rooter were using unethical business practices . Two days later I get a call from Management, I owe nothing DO NOT USE Roto-evil-Rooter, Management put me through hell while on vacation for no reason. I am happy they changed their position, however Roto-evil-Rooter has ripped many people off for greed.

Phil was friendly, thorough and professional. He clearly explained the process and, though not…read moreinexpensive, did a great job!

Alan and Shawn were awesome! They both were a delight to have around, explained everything in…read moredetail, and were incredibly thorough! I hope both of their bosses are able to see this review and reward them. I'm breathing easier already and our floor is pristine!

Had to get a old copper pipe that had a hole in inside the wall replaced, guy was able to get to it…read moreafter removing bathroom vanity and toilet, tear out the wall, replaced pipe with PVC, then my work to fix the wall and, put everything back began...$3000.00 was a little pricey but I guess inflation hits everyone.

A drain cleaning, new pipes and faucet installation was performed on the bathroom vanity. The…read moretechnician was on time, knowledgeable and thorough in performing the aforementioned repairs. For plumbing work, the price was reasonable.

They were absolutely awesome. I had virtually no wait time…read morefrom the time I scheduled my appointment until the time I arrived. The over the phone quote was accurate. (I have used carpet cleaners before who quote something and then come out and try to triple the price. And most importantly they did a beautiful job. I have two cats and a dog, and they made my carpet look brand new. On top of it, the service professionals were so nice and respectful of my home. I will use them every year!

Clean solutions did an amazing job for us. We called because I was struggling with allergies, so…read morethey did ducts and carpet and furniture. They were so professional and knowledgeable. They worked hard and left no trace they had been there. Highly highly recommend if you're in the market for such services.

As far as having them inspect water damage issues, they are fantastic. Very professional and have…read moreall of the latest equipment and technology.

We had the unfortunate experience of having a dishwasher leak which required immediate service…read more Bob (owner) and his team were quick to respond and even there within a few hours. They acted quickly, were fully transparent about the process, and very easy to work with. They made working with insurance a breeze. Aside from working fast, they made sure the job was done right! I couldn't recommend these guys enough.

We just had a new metal roof put on last week. service was great. Workers very polite and friendly…read more Cleaned up everything and no mess left! Would highly recommend!

I would recommend that future customers read carefully the "Color Disclaimer" section of the Owens…read moreCorning" shingle literature & take some time to research their color selection. I made a snap decision on a shingle color from a small sample while talking to the TLC rep for ten minutes and have regretted that decision ever since. The TLC rep made no mention of researching the color selection so it is up to the customer to do so. To be fair the roof job went very well. All of the TLC employees were friendly, professional & showed good workmanship. I would recommend TLC to anyone but would caution them on their shingle color selection.

Perfect experience. Arturo was very professional and they did a great job…read more I was impressed and would recommend them for anyone! Abi

My husband and I are very satisfied with the quick response and professionalism exhibited by…read moreArturo. He and his assistant did a wonderful job for a very reasonable price. We will definitely hire Avenger Carpet Cleaning again the next time, and will recommend them all our friends. Maureen F.

When your property needs disaster mitigation, look no further than Integrated Restoration:…read more Sunday night last week my heart broke as I viewed water pouring through walls and floors at a home that was completely renovated two years ago. Ice damming AND a burst pipe were wreaking havoc on the beautiful floors and walls. I mobilized several contractors via text, then called Integrated Restoration but I was interrupted with an emergency call from my plumber while I was in the process of leaving a message. Here's the FIRST really impressive thing: Although I hadn't left my phone number due to the plumber's interruption, five minutes later my phone rang with an Integrated representative calling ME to ask how they could help. They'd heard the partial message, looked at the phone logs, found my number, and called me back. Dominic was my first contact, and he was great. He put my mind at ease, gave me next steps, and shared his personal phone number so I could remain in touch seamlessly. Within several hours of our conversation, a crew was scheduled for early Monday to assess the damage and begin damage mitigation. Technician Josh T. arrived earlier than scheduled despite the fact that the company was handling numerous other ice damming and broken pipe emergencies. He explained the process, viewed the situation, and put my anxiety to rest with his kindness and gentle sense of humor. I signed an authorization for work, and within hours, floors were removed, dryers were in place, and the house was on the way to being put back together. Josh made it clear that there were a number of ways to move forward. They could do the damage mitigation only, OR, they could also be involved with restoring the property. There was no push to sell up or overreach. Three days later: the property is completely dried and cleaned, floors are removed, and Monday morning next week, new flooring install will begin. Dominic continued to remain in touch, and Josh has stayed close, insuring that we have been 100% satisfied at every step. What began as a very stressful situation was resolved seamlessly. Thank you Dominic, Josh, and Ricky (owner)! You're truly the best!

From the owner: Integrated Restoration is family-owned, a 24/7 First responder Emergency Restoration company…read moreservicing Northeast Ohio. The Company specializes in water damage, fire restoration, mold remediation, wind, hail, impact, and roofing. Integrated offers Risk Free Estimates and offers customized solutions while delivering top-quality workmanship and customer service. Integrated Restoration manages everything from residential, multi-family, up to commercial property mitigation and restoration. For more information, please visit www.integratedrestoration.us or call 216.361.3473.