Took off work twice just for them to no show on both appointments, didn't even bother to return or…read morecall to say why the final time. Wish I could say they do good work but I guess we'll never know. 0 stars

Joe and Sean took care of mold in two of our bathrooms today and I can't say enough about how easy…read moreand nice it was to work with them. They are both efficient and kind and their remediation looks super good. I'd hired those two guys and A&J again for any work I needed done. Honestly!

The staff are nice and pleasant to work with, and they were able to quickly get me on the schedule…read more So, that is a plus. Unfortunately, they missed some mold, and I had to call them back to cut out more drywall. This was a big disappointment. I don't understand how it was missed. The missed mold was right up to the edge of the drywall, meaning the drywall they cut out would also have mold right up to the edge, and they are supposed to remove one foot past where the mold ends. I found it when I was putting insulation back in, and I could have easily missed it myself which could have led to the mold continuing to grow and having another big problem later.  Also, I was given a work authorization to sign, but with no written breakdown of what the work would actually entail: which parts of the house, the process to remove the mold, etc. I had to request this. All other mold mitigation companies I contacted gave me a quote with a very detailed written breakdown of the work to be performed. If you go with them, make sure you ask for the details of the work to be performed in writing and don't settle for just a verbal explanation of what they will do.

My basement literally had water up to the top of my foot and they never even extracted any water…read moreout. Just threw fans/dehumidifiers down, ripped some drywall out and left. Then showed up 10 days later to grab their equipment and left. Charged my insurance company over $6,000 and once they got their money, I never heard from them again. For 3 months I left numerous voicemails which were never returned. I was initially told that they would be in touch with some proposals to replace the drywall, flooring, paint, etc. but never heard a single thing. So I was just left to scramble on my own and I am still attempting to find someone to finish putting my basement all back together and it has literally been over 4 months now. Live and learn I guess. I would have been better off renting a commercial shop vac and dehumidifiers and done it all myself and saved myself from being dropped by my insurance company. So very disappointing.

I have to laugh a bit at their slogan "like it never happened" because in my situation they came to…read moreclean up after water seeped into a finished basement but had absolutely nothing to offer with regard to actually restoring the room to it's pre-incident condition. It was basically "nope, you're on your own there, pal" which was not at all the case when I used Paul Davis Restoration for a prior water incident and some other company I can't remember for one before that. Both saw the thing through to fully restored. It's SO much easier if you can just find 1 vendor for the whole thing, even if they're just subbing out parts. So I think ServPro is more of a mitigation-only company, not a restoration company. At least for my incident. But of the work they actually did do I was impressed. The foreman was very friendly and addressed my questions, etc. He took great pictures of what they did, which helped me feel comfortable they actually did all they billed me for and will answer questions that may come up later. They had to cut out wall and floor and did it really neatly so at least it doesn't look terrible and the room is semi-functional while I'm in the process of finding a contractor to finish the job. Their containment system worked well and they cleaned up thoroughly when they were done. The communication with the Project Manager was pretty lousy before and after the work. And he didn't deliver what he promised re: helping me conclusively identify the source of the water (which in this was was not necessarily clear.)

We have been working with with company for 8 months. We still don't have a finish date. Bad…read morecommunication from the start. Do not recommend to use them for remediation of mold/ renovation. We had a lot of water damage and mold from a leaky roof. They didn't fix what they were supposed to the first time so they had to come back and do it again. Test for mold before and afterwards to make sure it's gone!

Dryer Vent Cleaning: Steve seemed very rude and complained…read morethat we didn't have a brush for cleaning inside the dryer compartment area that the dryer lint tray sits inside of. After he left, I ended up cleaning off dirt from the wash machine, dryer, cleaned inside the dryer, and, he also left lots of lint on the laundry room floor and chunks of lint outside of the home that had to be picked up. Steve didn't give the opportunity to see how much lint he extracted. Steve arrived late and was only here for about 1/2 hour or less and charged about $119. We felt overcharged for this service.

I found this company through the Bucky Book and decided to try out their duct & dryer cleaning…read moreservices based on pricing and previous online reviews. My technician was Kai and he did a fantastic job. Convenient scheduling, friendly and professional service, great work ethic. Would definitely recommend and use this company again.

Don't waste your time with this outfit. I always considered…read morePaul Davis to be a reputable business so I contacted them to see about restorations after an upstairs water faucet leak caused damage on two floors of my home. I spoke with Sean and he had a guy by the name of Roger come out to assess the situation on October 7, 2025. Roger spent an hour looking around and taking 3-D photos to help with the assessment. When he left he said he would have a proposal to me by the following Friday , or for sure the next Monday. When I had heard nothing by the 21st I contacted Sean and informed him that I had heard nothing from Roger. Sean told ne he would contact Roger and "make sure you have information today". It's now October 25th and there has been no communication from Paul Davis Restoration of South Central Wisconsin. If they didn't want to do the job all they had to do is say so. This is no way to run a business! Don't let Paul Davis Restoration of South Central Wisconsin waste your time.

Paul Davis has only the highest quality people working for them. The work they did restoring my…read morecondo after severe water damage was exceptional. I highly recommend them.

I contacted Josh at jl General contractors for some much needed home repairs and he was prompt and…read moreguided my wife and I through the process and did a great job for us and we've contacted him as a repeat customer bc of the great quality work that him and his crew do and explained what needed to be done so we understood step by step and gave us options and I would highly recommend his company and have several times bc of the great quality of workmanship...

From the owner: Welcome to JL General Contractors LLC…read more We are a local family owned and operated business dedicated to providing our clients with exceptional service as well as high-quality workmanship. Our experts specialize in a variety of home maintenance services. Some of our services include bathroom and kitchen remodeling, electrical, plumbing, snow plowing, building additions, drywall installation, lawn care and more. We are here to help you create and maintain your dream home. At JL General Contractors LLC, our number one priority is our clients and providing reliable and efficient handyman services. We are licensed, bonded, and insured, so call today for more information.

I found Rapid Response Remediation through yelp projects after my basement sustained a little bit…read moreof flooding with the storm, and I had a hard time getting a hold of anyone (phones hung up on me, long wait lists, price gouger from Chicago). My basement was not nearly as bad as other people's, and I wanted help cleaning and with mold. They got back to me within a couple of days while I was on other companies' waitlists. They could have come out the same evening, but I had them wait until the next day which was more convenient. They came out, provided an estimate. I had questions, and I was able to say what I wanted done (eg. I didn't want the air purification for $1000 since my HVAC system has an air purification system in it that takes care of mold spores or the wall paint to protect from mold for $200 since I am already on a list to have my basement waterproofed in a month, and the walls are going to be dealt with). They were amenable to the changes. They were able to schedule me for the next day and do the work. They provided me with updates of the project. They took out more drywall than anticipated, but that's fine. I'll refinish the basement later. Garrett and Justin were both helpful. I recommend them. They listened, they were prompt, and I feel after talking with others in similar situations, the price was fair. They also did not demand insurance. I paid upfront.

Great communication, quick response both for the assessment/estimate and being able to get to my…read morehouse to complete the work. I had water seepage in the August flooding which led to mold. Garrett identified additional areas of mold that I hadn't noticed. His crew was quick, professional, and thorough. Price was very reasonable especially compared to some of the quotes I heard floated from some of the bigger names and out of state firms. A solid Wisconsin company.