They are professional and nice people. Very respectful and responsive. I am positive they know…read moretheir stuff. HOWEVER, THEY ARE EXTREMELY EXPENSIVE. They charged me 985 dollars to clean out my septic. Most places are half that, but I needed it done quickly so I bit the bullet. They charged 750 to snake my sewer line and send in a camera, which I later discovered a separate company that charges 100 for the same service. They quoted me 7500 to fix a sewer line. They later lowered it to 7100. I found a reliable company that did it for 2000. They seem like a very solid company, and you can rely on them in an emergency. Though if you can, make sure to shop around.

I contacted Roto-Rooter on a Sunday night due to a leaking back-flow pipe. The technician who…read morearrived took photos but was unable to diagnose or repair the issue. He suggested returning the next day with his supervisor. Meanwhile, the pipe continued to leak throughout the night. The following day, I received a call from the supervisor, who reviewed the nighttime photos and concluded that the pipe was beyond repair. He quoted $4,800 for a full back-flow replacement. I declined the estimate. Instead, I hired a plumber experienced with back-flow systems. They promptly diagnosed and repaired the leak--for just $180. Buyer beware: I will never call Roto-Rooter again.

WARNING!!!!!! USE ANYBODY ELSE OTHER THAN THIS COMPANY (Servpro). I had a leak in my house behind…read morea wall that ended up having mold present as well. I called Servpro and had them come look. I was mislead by two of the technicians about services provided. My insurance company denied the claim and I was told to hold on for a couple days and try and fight the insurance company. That led to the equipment from Servpro to stay in my house an extra day and a half after they knew my insurance wasn't going to cover the damage. I was never left any paperwork or receipt about the job. I was told there would be no charges if the insurance doesn't cover it. That was lie. I was shocked to receive an invoice for over $3000. When disputed they dropped the price minimally. The second technician came to retrieve the equipment and stated " I need to pick this equipment before they start charging you ". Another lie. Needless to say, find anyone else to help you when in need because they don't care.

we Where flooded out by a burst appliance. Servpro team came in lead by Alan Sergent. they Where…read moreprofessional and timely, they did the mitigation, the team that did this was top of the line as was the demolition team and the rebuild team, upper management help us deal with insurance issues all in all a very well done job, I'd recommend Servpro to anyone deal with this kind of disaster .

Really great company they did an amazing job and they did everything really fast . I really…read morerecommend them.

Id question the integrity of this business before pursuing work with them…read more.. I recently had to report my landlord to public health due to a carpet that's been in place adjacent to the shower for over 20 years, and has been repeatedly reported, has recently become more of an issue for us as tenants due to a present mildew smell. After Rainbow inspected and in fact found mold in the bathroom, the report stated the mold in question was caused from "negligence". When I called to question how the report concluded tenant negligence, they transferred me to "Parm" he then informed me that I supposedly told him there was an ongoing leak that's been reported several times. When I in fact told him the concern for moisture and mold had been reported several times and we also wanted to report while vendors were here - that we were concerned about a new faucet leak that had just started, specifically dripping down from the faucet. So simply, miscommunication. Simple. When questioning the miscommunication he was not at all friendly, or professional. He was very aggressive. Also, when you call in they do state that all calls are recorded - when I asked if he could potentially pull up the recording to confirm I said anything of the sort, he said we do not record our calls. Go figure. The most interesting thing is, both him and another Manager that I had met face to face, (Erik) had totally different outlooks on the situation. Especially knowing the carpet had been in place adjacent to the shower, for decades. It makes me question the integrity of this business as a whole and wonder if this business is running honestly. Also one other thing to add, I was solicited by one of the workers the day of remediation, to check out his car detailing business. This is also super unprofessional and made me really uncomfortable.

We had a leak in the attic that went all the way to the crawlspace through the walls…read more Suzy came and quickly help assess the damage and send her crew to dry it all up. They were well prepared and did a great job, removing mold and dehumidifying it all.

We had a roof leak. Speedy Restoration (Rafael) gave us a quote based on pictures we sent them, and…read moreSuzi also came out to inspect and confirm the quote. Jesus quickly removed the damaged ceiling material and started the drying process. After a few days' drying, Jaime replaced the drywall and painted the ceiling to look as good as new. They are all professional, experienced, competent and responsive. I highly recommend them for a truly "speedy restoration"!

This review is specifically for their remediation work as we used a different GC for the…read morereconstruction work. A 60 foot tree fell on our house NYE and the insurance company sent Paul Davis Restoration. I had low expectations for a franchise operation connected with insurance, but they were ABSOLUTELY WONDERFUL from start to finish. Nicole managed our claim and is kind, super responsive, and does a great job following up. Nate and Bobby are hard working, polite, cheerful young men who always wear shoe covers inside. After the initial demo, they returned and spent hours in the dark and rain at the start of another storm disconnecting the remains of our demolished pergola from the house so it wouldn't catch wind and rip off our living room wall. The insurance company's reconstruction estimates were ridiculously low, and with the owner Joseph's help, it went up by $45k (to where it should have been to begin with). The insurance company was a nightmare, and in the chaos and overwhelm, the staff at this Paul Davis truly sustained us. They are based out of Stockton, but cover the Sacramento Valley and into the Bay Area as well.

I would give this place NEGATIVE stars if allowed. I am 4 1/2 months on a very small project and I…read morecan't get it completed. This is the MOST unprofessional, unorganized company I have ever worked with. I DO NOT RECOMMEND.

Thank you ServiceMaster Restore for your service. Staff were very professional and were great to…read morework with. They were on time and finished the job when they promised at our church. Their work was excellent and cleaned up after the job was complete just excellent work. I would definitely use them again and would recommend them to anyone needing an excellent service. Whether disaster like a storm or fire, or threats like water damage and mold, you can definitely trust Vincent Mudaliar and team. They really helped fear turn into confidence.

After my house burned down in late 2020, my insurance company referred me to Mark Scott…read moreConstruction, and from day one they were amazing. Leith Noble, my project manager, guided me through every step (and every one of my many mind changes ). He was patient, responsive, and so good at what he does -- even though we never actually met in person! Everything was handled through texts and emails, and it worked perfectly. On the ground, Roberto Martinez was a total gem -- kind, calm, and also super responsive. The rebuild was a long, painful journey thanks to Berkeley's slow permit department and PG&E delays, but after 3 1/2 years the result is gorgeous! Even a year later, Leith still checks in to help with small hiccups. If you're rebuilding and want a team that truly cares and delivers -- choose Mark Scott Construction!

I can't say enough about the professionalism, integrity, and overall expertise of this company. I'd…read moregive them 10 stars if I could. We had a rain event during a roof replacement this past April that flooded our home. Our insurance company recommended we use Mark Scott Construction to handle the "pack-out" of all of our belongings and furniture so our home could be repaired. We had already selected a contractor for construction which I now totally regret. I only wish we had selected Mark Scott to do that work as well. They are "old school" when it comes to putting customer service first. We worked with Alex Alas, the GM of the Restoration Division. Alex came to our house and spent time explaining how everything would work, making us feel comfortable with the process. On pack-out day, Alex sent an experienced crew that carefully wrapped, inventoried, boxed, and removed all our our belongings from our home-- from our books and clothing to our paintings and piano. We literally did nothing-- we just watched as these talented men and women wrapped, disassembled, photographed, packaged and inventoried everything in our 3,200 square foot house in a matter of days. When they left, they had removed 10 rooms of furniture and packed 380 boxes of our belongings. Truly amazing to witness. After our repairs were done, Alex sent his crew back to put everything back the way it was. Their foreman, a young woman named Rosa, had an iPad on which she had taken photos of everything in the home. I had asked Alex for a favor. In the rush of packing out, there had been no time to dust our furniture. I offered to pay extra if Alex's crew could wipe down and clean all of our furniture before it came back into the house. Alex said they always clean all the furniture upon return, but in the house. But Alex had the crew set up a "cleaning area" in our driveway-- no extra charge-- and Rosa and her team meticulously cleaned every piece of furniture before it came back into the home. Finally, after moving 10 rooms and 380 boxes of belongings, one would expect some damage. We did have some minor damage to a few items. What impressed me was Alex's way of handling it. Alex has a "whatever you need " and "we will make this right" attitude. Besides deeply apologizing for the minimal damage we incurred, Alex took care of repairing and/or replacing everything without any hassle or pushback. Kudo's to MS Construction and Restoration. I wanted to write this review to let others know of our positive experience. I found other 5-star reviews when I got to the site, which confirmed that my positive experience wasn't a "one-off". We're going to be remodeling our master bath after the first of the year and we'll be using Mark Scott Construction to do the job. We are looking forward to working with them again. Thank you, Alex, Rosa, and the crew!

We had AJ come out to clean our carpets, and while the work itself was okay, the pricing and…read moreattitude were a different story. When I first called him, I told him I needed the job done urgently. He said he was busy with a graduation party but quoted me $60 per room. I agreed, thinking it was straightforward. When he arrived, I asked him to clean just the living room and master bedroom--both completely empty, no furniture to move. Once he got there, he suddenly claimed the living room would count as two rooms and pointed me to his website. This is a small home in Mountain House, nothing out of the ordinary, but somehow it ended up costing $200, with only a $10 discount. Later, I messaged him to finish the job with two more rooms. He lives in the same town, but he told me it would be a minimum of $150 just to come out again. At that point, it was clear this wasn't about fair pricing--it was about squeezing as much money as possible out of the situation. AJ may do decent work, but the greed is hard to ignore. The way he shifts pricing and inflates charges shows that making an extra buck is more important to him than being honest or fair. I would never use him again and strongly caution others to look elsewhere if you value transparency and integrity.

I am so pleased with the services provided by Armstrong Cleaning. AJ is extremely professional from…read morestart to finish and his work is outstanding. I didn't have much hope for our carpet because it was so bad but AJ told me I would very happy with the outcome after he finished and he was right! He left our carpet looking brand new. I can't explain the joy my husband and I felt when we saw the finished product. I highly recommend Armstrong Cleaning.

In regards to the back out and back pack Both Alex and Fernando were very helpful and kind. They…read morewere professional, conscious of the surroundings, informative and went above and beyond to make sure their portion of the job was done to the standard of expectation.

A poorly run business that has NO communication within their own organization. They will nickle and…read moredime you with false charges that were not performed or equipment not used. A NO for a home owners.