We had a leak in the attic that went all the way to the crawlspace through the walls…read more Suzy came and quickly help assess the damage and send her crew to dry it all up. They were well prepared and did a great job, removing mold and dehumidifying it all.

We had a roof leak. Speedy Restoration (Rafael) gave us a quote based on pictures we sent them, and…read moreSuzi also came out to inspect and confirm the quote. Jesus quickly removed the damaged ceiling material and started the drying process. After a few days' drying, Jaime replaced the drywall and painted the ceiling to look as good as new. They are all professional, experienced, competent and responsive. I highly recommend them for a truly "speedy restoration"!

I want to thank the NRT team especially Blanca who have taken great care leading the team in my…read morehome as I have never experienced a fire smoke damage and due the circumstances of my husband and I dealing with a personal family tragedy Blanca really made me feel comfortable and trusted her and the team in my home at all times, she treated our personal belongings as if they were hers... Thank you soooo much Blanca you are truly a Blessing.

After sending photos and scheduling a visit, they decided to cancel the job and not inform the…read moreclient. That's very unprofessional. We take time off to be available and the minimum is to call the client to cancel.

This review is specifically for their remediation work as we used a different GC for the…read morereconstruction work. A 60 foot tree fell on our house NYE and the insurance company sent Paul Davis Restoration. I had low expectations for a franchise operation connected with insurance, but they were ABSOLUTELY WONDERFUL from start to finish. Nicole managed our claim and is kind, super responsive, and does a great job following up. Nate and Bobby are hard working, polite, cheerful young men who always wear shoe covers inside. After the initial demo, they returned and spent hours in the dark and rain at the start of another storm disconnecting the remains of our demolished pergola from the house so it wouldn't catch wind and rip off our living room wall. The insurance company's reconstruction estimates were ridiculously low, and with the owner Joseph's help, it went up by $45k (to where it should have been to begin with). The insurance company was a nightmare, and in the chaos and overwhelm, the staff at this Paul Davis truly sustained us. They are based out of Stockton, but cover the Sacramento Valley and into the Bay Area as well.

I would give this place NEGATIVE stars if allowed. I am 4 1/2 months on a very small project and I…read morecan't get it completed. This is the MOST unprofessional, unorganized company I have ever worked with. I DO NOT RECOMMEND.

As homeowners, we had never experienced any kind of disaster or major repair before, so when a line…read moreto our toilet broke and flooded our home, we were absolutely devastated. We did not even know where to start because there were so many problems happening all at once. Thankfully, our insurance sent Eagle Restoration to our home, and honestly, it was the best thing that could have happened in such a stressful situation. Roman was a light in a very dark tunnel. From the moment he arrived, he explained everything from start to finish in a way that was comforting, relatable, and easy to understand. My husband and I had no idea how much damage water could actually cause. We spent all of Sunday using every towel and blanket we owned and repeatedly emptying our carpet cleaner because we thought we had gotten the house back into decent shape. We were completely wrong. We had no idea how instantly and thoroughly water soaks into laminate flooring, baseboards, cabinets, and even walls. Roman, Ricky, and Rafael came in and got straight to work. Within just a couple of hours, they had the flooring, baseboards, bottoms of the cabinets, and damaged sections of the walls removed. They moved everything for us and somehow made an overwhelming situation look easy. What stood out most was the customer service. Roman explained every next step to us, even the parts outside of his specific job, and reassured us so much that for the first time since the flood happened, we stopped panicking. That level of care and communication means everything when your home feels upside down. Amazing customer service, fast response time, and quality work. We are so grateful for Eagle Restoration and their entire team.

Ricky Was a savior! On a Sunday no less! Water damage upstairs that leaked to LR downstairs…read more What a mess, but Ricky all by himself handled it perfectly and with constant reassurance that it will be fixed asap! Thank you for your excellent service! He's a keeper

ServiceMaster was engaged to remove bad cigarette odor from my house. First they recommended attic…read moreduct cleaning. Then they washed everything: walls, ceilings and floors. Then they ran air purifiers for several days. Smell is now mostly gone, except around front entrance door and around access door to the garage. I am still working on that smell. Also, it took them a few days to come get the air purifiers. Overall I am satisfied with their work. They were responsive and professional.

Upon return from our vacation, we found that we had a lot of water damage because of a leak from…read moreupstairs bathroom seeping through ceiling downstairs. ServiceMaster team came right away and started cleaning and restoring the affected areas. Christopher Garcia is the Project Manager, and he is thoroughly professional, communicates very well, and answers all questions. He goes out of his way to help us out. It was amazing to see how he was managing his team as well! I highly recommend this business.

Insurance work for hot water slab leak. Ramon came in the day I informed the insurance company. He…read morecame in got his drying equipment. Came back after the weekend and removed damaged flooring and drywall and vanity wood that got wet. He did an excellent job very friendly and informative. My dog even liked Ramon. Now let's see how the second half of job goes after plumber fixes leak. Hopefully update soon waiting on insurance.

My imagination couldn't create a worse experience. I won't go into details because I don't want…read morethem to murder me in my sleep, but their workers would probably mess that up too. Nearly every worker they had working on my house screwed something up. Some watched Youtube videos before coming because they had no idea what to do. Not kidding. This is a "run don't walk" away from company.

Lindy is great, within very short time he showed up in my house and start the assessment work. His…read moreservice is very professional with clear communication and lots of patience. I highly recommend him to everyone.

I had water damage at home this month I called my insurance and they sent Servpro team they helped…read moreme a lot and explained everything step by step .i was very satisfied with their service. Good job Servpro team .I highly recommend them .

The techs were nice and knowledgeable. They had a supervisor come to give estimates and the prices…read morealong with problems kept going up. I had a peek and they had estimates ready from 300 to 10k. After the work was done and financing agreed on I checked online for proper estimates and found the work was priced 10x higher or to the max of what is recommended. This was after they advised a leak and priced it at 700. When I said I got no more money they came back with 300. Leak was on main sewer lone after they were working on it for 2 days. After the loan is paid off I pretty sure my business is done with them. But nice techs.

Had a surprisingly positive experience with Kyle (from Manteca) from Rotorooters. Not sure if its…read morethis one or the Tracy location that he is based out of. Although I hate having plumbing issues, Kyle made the whole process easy and painless. He went above and beyond and left us feeling reassured that we would have no problems for a long time to come. He made sure to get the things we needed to fix the leaking faucet, added putty, cleaned up after himself, gave plumbing advice, and stayed within the hour timeframe not to mention the parts were covered all in the $429 total. It was cheaper than other plumbing services I received quotes from that could not come on weekends. Thank you so much Kyle for respecting our home, going above and beyond on doing your job well and leaving our home clean and in top shape. I can honestly say that from my experience, Kyle is a tech that cares about his clients and sees them as more than a paycheck leaving them satisfied and with quality work. This is what brings business back to companies like Rotorooter. If I have issues like this in the future * knock on wood* I will not hesitate to call Kyle and Rotorooters again.

In regards to the back out and back pack Both Alex and Fernando were very helpful and kind. They…read morewere professional, conscious of the surroundings, informative and went above and beyond to make sure their portion of the job was done to the standard of expectation.

A poorly run business that has NO communication within their own organization. They will nickle and…read moredime you with false charges that were not performed or equipment not used. A NO for a home owners.

My mother has been dealt a bad few cards by this company. Tori the manager is highly aggressive and…read moreliterally hung up on me after months of literal neglect. There is some serious problems here from billing, communication and unfair treatment to the elderly. I stand before God to say I'm telling the truth and I am in good faith. Do not trust this company.

Soo, this company came to my place saying they were approved by the insurance (they were only…read moresupposed to do an estimate ) but lied saying insurance had approved the work and started demolishing , I called the insurance and they said no , that had not talked to serve pro and I asked the worker to stop . Next day they tried coming in again saying their supervisor Sonia has gotten an approval for the work from the insurance after I denied them entry because again I had called and was told by my adjuster that She had no Idea who Sonia was ! Later that day Sonia came in acting all upset because " she knew everyone in the insurance and she knew what she was doing After days of calling they finally short up to pick up their attic driers and while taking them out they damaged my redwood stairs ".. long story short the insurance denied coverage in the unapproved work and Serv pro took me to court for something they lied about . Never ever trust this company and make sure You have coverage before they do anything. For 3-4 hours of work for 2 people they charged over $2K . Stay away from Serv Pro Lodi .. it's best to find a local contractor