Highly recommend this place. Professional and polite service. It's like the old mom and pop store…read morewhere you are not just another client. I enjoy being taken care of and treated with respect and care. Anita is just the best :)

Anita always takes care of me here with a smile on her face . I drive the extra distance just…read morebecause of the great service.!

Josh, Laura and Angelina are all amazing!! They have consistently helped me every time I go.read more

Ramiro is the best!! you can tell he really cares for people and their needs. I always feel…read morewelcomed in this store

The guys working there are always on the ball. It's always a…read moreconvenient option to come here to drop off a package

Super friendly and super polite employees, fast courteous, my favorite ups store to goread more

Horrific customer service. Lady never waits for you to give her your bar code and item - she…read morestarts taking other people in between. EVEN when it's not busy! This woman has no idea how to be POLITE to customers. It's a race to get your return out of your bag FAST ENOUGH for her expectations or you have to wait for her to be done with people that came after you! I have filed a compliant with both UPS and Amazon. We need to do better - not everyone is young and fast!

This is my go-to spot for Amazon return drop-offs. The employees are always friendly and service is…read morelightning fast. I used to go to the Miller Square location, but there was always a long line there and my time is valuable.

I had a consultation call with Osiel and I'm so grateful for his guidance. He not only called me…read moreback exactly as promised, but also gave me thoughtful and respectful advice without charging me. His advice on how to handle my matter was clear, and he assured me of how to resolve it efficiently and professionally with Florida Revenue. That kind of integrity and professionalism is rare. His team was also very courteous and helpful. Their office is bilingual, so I never felt uncomfortable even though I don't speak Spanish. They made sure to let me know Osiel would return my call, and he did exactly that. Even though I wasn't a paying customer this time, he treated me with the same level of care you'd expect if you were. When I have future business, I'll 100% be coming here. I highly recommend Ulloa and their team, not just Osiel, if you're looking for trustworthy, knowledgeable, and professional service.

Professional and courteous. Was able to receive last minute service quickly and a maximum refund…read morefor my taxes.

I live around this neighborhood and this is my favorite place to go for my returns and shipping…read more The staff is fast, friendly and corteus everytime I visit this location. One occasion they helped me with a big box that was for me very difficult to handle. G. and Armando were very helpful Carlos the manager is incredibly attentive. Thank you for all you do.

The Asian from desk person works in such a bad mood on Saturday…read more This review goes to the owner: You are so polite and serve your clients so well but don't leave your business in the hands of people who are so rude and nasty like the Asian guy I won't come back

Maria and her husband are top notch business owners. They…read moretreat you like you're family. it was Wonderful to do business with them today. They are very fair in their prices and parking is easy as it is right behind the back door. Great hidden gem of a mom and pop, Pak and Ship store.

I hired Pakmail Miami to pick-up, pack and ship to me, fully insured, my auction purchases which…read moreconsisted of multiple breakable items. Despite my request for a receipt I never received one. Almost half the items arrived broken and I IMMEDIATELY contacted Maria and Ricardo the owners, and was assured by them that UPS would be in touch with me. They never claimed at the time I contacted them that I had not requested full coverage. I regularly purchase items at auction and always purchase full coverage for my cost of the items. Many, many weeks went by without a word from UPS or Pakmail Miami and I contacted Maria and Ricardo again to inform that no one from UPS had contacted me (entirely on my own initiative I had sent a complete photographic record of the damages) They emailed me claiming FOR THE VERY FIRST TIME that I had only been covered by insurance for the minimum amount of $100, claiming falsely that I had wanted to save money on insurance and also that too much time had passed and UPS would not consider any claim. ***I NEVER RECEIVED ANY COMPENSATION THAT I WAS ENTITLED TO AS A RESULT OF WHAT I CONSIDER BLANTANT NEGLIGENCE ON THE PART OF PAKMAIL MIAMI. ***IT IS ALSO MY OPINION, if that isn't clear, THAT THE OWNERS OF PAKMAIL MIAMI ARE UNTRUSTWORTHY! ***All supporting emails are available for review.

Angelica is a wonderful person and it is a pleasure to see her over the years as she has helped me…read morewith various projects. She is very knowledgeable about filling out applications for fingerprinting, notary services and complicated shipping such as international or during inclement weather. She is an asset to our community and runs an honest and helpful business !

Let me start by saying I have a mailbox here. Have packages arriving weekly that i have to pick up…read moreright away or they start charging me per inch (i already pay a mailbox fee), yes you read that right INCH. Every other mailbox i have or have had gives a 30 day grace period. Additionally, they have a GIANT banner stating "We'll match any competitors price guaranteed". So I asked about purchasing a box, they said it was $5 (excessive) and I showed a competitors price which was half of theirs and they said oh no we're not going to match that our quality is better. So I said ok what makes it better? She said it's double walled, so I showed her the description of the competitor and sure enough it was the same exact box. She then said ok well we're not going to match that. Search TM Packaging (or any other packaging company) if you're in Miami if you want better prices. This store has a 100%+ markup on competitors. Ridiculous. I will be removing my mailbox after the end of the month.

This place is exceptional. They do all sorts of mail, USPS FedEx and UPS as well as DHL. They offer…read moremailboxes. They offer computers if you need one for a few hours or minutes Internet access and they also do live scan fingerprinting here for various providers. Gabriel helped me out. He was exceptionally helpful and friendly would definitely come back if I needed to do this again. Lots of parking easily located.

I was very courteously attended to by a lady, for notarizing a document. All went well (though they…read morewere a bit disorganized, and the wait was unnecessary), but, just as I was leaving, the owner/manager/whatever he is began chewing out his employees very rudely. I was shocked. It was the type of behavior one might expect from one who was accustomed, in his homeland, to great wealth, power, and impunity - though even those, generally, don't treat their servants so poorly. He finished, as I stared in disbelief, only to look at me and ask "do you need something?". I replied no, but was that necessary? He came back to me with an explanation of why he'd yelled at them in Spanish. I replied that I could full well understand the Spanish, what I could NOT understand is how rudely he speaks to his staff. I asked him if he'd never learned courtesy. With a cynical smile, he waved to me, and said "Bye bye". I replied with a clear "F*** you, you arrogant pri*k". ANYONE who treats others so poorly gets NO respect.