I've been coming to this UPS Store location for a while, and one thing that really stands out…read morelately is the atmosphere inside. There is absolutely no music playing anymore. They used to play good music, and it honestly made the place feel more welcoming and upbeat. Now, the store feels very quiet and a bit uncomfortable. I genuinely don't know how the employees can work all day in that environment--it just feels flat. From a customer's perspective, it even looks like the staff are less upbeat, which is understandable. I truly believe morale and productivity would improve if they were allowed to play some light background music again. The employees still do their jobs, but the overall vibe could be so much better with something as simple as music. Hopefully management considers bringing it back--it would make a big difference for both staff and customers.

Five Stars for Daniel at UPS. He went above and beyond to…read morehelp me locate my package, and his customer service deserves recognition. Unfortunately, the same cannot be said for UPS's automated system. It hung up on me several times, then placed me in a queue for over 120 minutes--only to disconnect after the wait. That experience was frustrating and unhelpful, so corporate customer service earns only one star . Thanks again to Daniel for being the bright spot in this experience--he turned a negative into a positive.

He ido a muchos UPS en Miami y, sinceramente, en ninguno había recibido una atención tan excelente…read morecomo en este. Desde el primer momento me atendieron con mucha amabilidad y paciencia, ayudándome paso a paso y dándome la seguridad de que mi envío se estaba realizando de manera correcta. La chica que me atendió anoche fue simplemente espectacular. Lamentablemente no recuerdo su nombre, pero sí escuché que regresó a trabajar allí esta semana, y qué bueno que así sea, porque realmente es la mejor. Su trato, profesionalismo y dedicación me sorprendieron gratamente y marcaron una gran diferencia. Sin duda regresaré a este UPS y lo recomiendo al 100%. Ojalá más lugares tuvieran personal tan comprometido y atento como ella.

I went to this UPS store located in the town and country shops and it was a great experience…read more I went to return an Amazon product I bought and as soon as I got there, they gave me a label right away so I can track my return. I like how organize the store was and how they took Covid precautions. I also like that it took me only five minutes to complete my return.

This PostalAnnex location advertises Livescan Fingerprinting but does not actually provide the…read moreservice at the store. Called multiple times to make an appointment but their phone went unanswered and their voicemail is full. Went there today 11/10/2025 and the store was closed (back at 11:30). Waited around until 11:30 only to be told they don't offer the service anymore, despite their prominent window sign and website advertisement. No apologies - just "too bad". Website link: https://www.postalannex.com/live-scan-fingerprinting/miami/4022 (305) 630-9608 8835 SW 107th Avenue Miami, FL 33176-1411

Been coming for years but recently have been having issues. They are away for lunch and it is 15…read moreminutes past the time they should have reopened. No one answers the phone or answered the door at 2:15pm on a Friday. There used to be 2 people working together but last few times has only been one person and the lines seem to be very long.

Highly recommend this place. Professional and polite service. It's like the old mom and pop store…read morewhere you are not just another client. I enjoy being taken care of and treated with respect and care. Anita is just the best :)

Anita always takes care of me here with a smile on her face . I drive the extra distance just…read morebecause of the great service.!

Really convenient shipping location! It's open longer than anywhere I needed to ship (USPS, UPS,…read moreFedEx) and was quick. I've only used for prepaid shipping so everything was smooth and shipped the same day!

This is probably a fine business in its own right, but I'm giving this place 5 stars because (A)…read moreThey were there when I needed help getting out of a bind and (B) They basically opened up their store more than 2 hours after they normally close, just to take care of me. I found out at about 8:15 p.m. on a Tuesday that I needed to pack and ship a package. I was leaving on business very early the next morning and would be gone for several days, so I needed to get this shipped that evening. Even the post offices that stay open late close by 6 so that was out, FedEx/Kinkos was out because I don't have an extra testicle, which is what it would've cost to ship this heavy box using FedEx, so my only hope was to find a store that ships packages via UPS or USPS. I remember seeing this place along US1 in the plaza where TGI Fridays and Pier 1 Imports are located. I boxed everything up and headed out, hoping they were open (I couldn't remember the name of the place and couldn't find them in the few Google searches I did, so I couldn't call ahead). I arrived just after 9, the "OPEN" sign was still lit, and the door was unlocked. I walked in, thinking that maybe they were supposed to close at 9. I saw 2 people (the owners I think) in the back, and a chain gate was pulled 1/2 way across the hallway between the front of the business and the area where the sales counter is located. I asked if they were still open and pointed toward the "OPEN" sign that was still lit up. The man looked up and said "We close at 7 on weekdays". I asked if he could help me out, and I nicely explained again that I stopped because his open sign was still on. He smiled and said "You can come in". The woman who was working there was friendly and took care of me quickly, and because of their kindness I could relax knowing that these things were shipped before I left the next morning. That's customer service at its best! As far as the store, they sell boxes, tape and packaging products, they can ship via UPS, USPS and FedEx and they also sell stamps. I also believe you can drop items off to them and they will package them up for you and ship them. The next time I need shipping supplies or need to ship items, I'll be coming here for sure; They've earned my business. Come to think of it, I think I'll also send them one of the "You've been Yelped" cards as well!

The ladies are fast, friendly and efficient! Usually there's no line the times I've gone which is…read moregreat. Just have your ID at hand because they will ask you for it plus your order confirmation number. Been a few times and have never had an issue. A lot of people don't know this store exists within the plaza.

All in one service. What every need need to ship out. The can probably send it from there. And…read morepeople are very friendly.

Don't trust them with your package. I tried shipping 1 package, and they shipped it to the wrong…read moreaddress. I tried calling and asking for manager, the woman on the phone refused to help beyond the point of asking me to go to the post office and attempting to sort out the mess my self. Horrible service and customer service.

Absolutely horrible customer service! Don't waste your time or your money! I ship the package next…read moreday air via USPS, the package never got delivered, never even left the state, when I went to go get my money back because I had not received a service that I paid for, they gave me the runaround having me go run back-and-forth between the post office and them trying to get my money back. I fought with them for a period of two weeks to try and get my money back. I even spoke with the owner, but her idea was let me get my money first before I paid the customer their money that I took from them. According to them they do not make themselves responsible for the packages that they receive, that you pay them for, the moment it leaves at their door. That becomes a responsibility of the carrier. Then you have to fight the cost with the carrier, because they will not give you your money back And if you do get your money back it's because you had to fight long and hard for it.

The guys working there are always on the ball. It's always a…read moreconvenient option to come here to drop off a package

Super friendly and super polite employees, fast courteous, my favorite ups store to goread more

his is a small but very convenient UPS Store located on 146th Avenue and 42nd Street. You can…read moreeasily return Amazon packages, rent a P.O. box, shred documents, and send or receive faxes; all in one place. The employees are consistently polite, friendly, and extremely helpful. Service is usually quick, and although there can be a line during the holidays or busy times, most visits are fast and efficient. The only downside is parking. There are very limited spaces across from the store, so I recommend going during off-peak hours to avoid any hassle. Great place for many errands that we need to do. Overall, this is a great UPS Store with excellent customer service. I highly recommend it.

I live nearby and frequently use this UPS location. The staff are always friendly and helpful. It's…read morean easy in-and-out experience, and the self-service kiosk is a great option during busy times. The only downside is that parking can be difficult.