Angelica is a wonderful person and it is a pleasure to see her over the years as she has helped me…read morewith various projects. She is very knowledgeable about filling out applications for fingerprinting, notary services and complicated shipping such as international or during inclement weather. She is an asset to our community and runs an honest and helpful business !

Let me start by saying I have a mailbox here. Have packages arriving weekly that i have to pick up…read moreright away or they start charging me per inch (i already pay a mailbox fee), yes you read that right INCH. Every other mailbox i have or have had gives a 30 day grace period. Additionally, they have a GIANT banner stating "We'll match any competitors price guaranteed". So I asked about purchasing a box, they said it was $5 (excessive) and I showed a competitors price which was half of theirs and they said oh no we're not going to match that our quality is better. So I said ok what makes it better? She said it's double walled, so I showed her the description of the competitor and sure enough it was the same exact box. She then said ok well we're not going to match that. Search TM Packaging (or any other packaging company) if you're in Miami if you want better prices. This store has a 100%+ markup on competitors. Ridiculous. I will be removing my mailbox after the end of the month.

Went in to ship a few business packages and Ariadna did an amazing job assisting me. I was in/out…read morefaster than expected! Definitely will be returning in the future.

Friendly staff, and they always take care of all my shipping and labeling needs. They could be a…read morelittle faster though. Also, it's quite convenient that UPS has partnered with amazon, and you literally just have to bring your box whether it's opened or unopened, and they basically scan you're a return label and take care of everything.

UPDATE: I will say that the store owner did reach out to me personally, which shows that he is…read moreinvolved and genuinely cares about customer feedback. I appreciate that effort. However, it doesn't change my previous experiences at this location or the issues I've encountered. Hopefully this feedback leads to improvements, and I look forward to seeing better service at this location moving forward. From the moment I walked through the door, an employee, a larger man with an afro hairstyle was unnecessarily rude. While there was a line of customers waiting, he was speaking loudly about how people who choose to wait in long lines are inconsiderate and that he personally would leave if he saw a business that busy because he is a considerate person. It came across as a very indirect criticism of the customers who were standing there waiting for service. Several customers ahead of me visibly reacted by looking back and rolling their eyes. Unfortunately, the experience did not improve when it was my turn to be assisted. I had approximately 12 Amazon return packages with me. While processing my returns, the employee commented that there was a local clothing store nearby where I could try on clothes before purchasing them. He then laughed with a coworker. The implication was clear, that I should shop in person rather than order items online and return them. Whether intended as a joke or not, the comment was inappropriate, unnecessary, and insulting. As a paying customer, I do not expect to be mocked or judged for using a service that your business provides. Additionally, there was no greeting, no courtesy, and no thank you during the interaction. Just the sound of an employee phone playing music to drown out any clear conversation. I will say this is the usual employee conduct in this location as each and every time I go the service gets worse and worse. Management needs to intervene and correct this ASAP.

I've been coming to this UPS Store location for a while, and one thing that really stands out…read morelately is the atmosphere inside. There is absolutely no music playing anymore. They used to play good music, and it honestly made the place feel more welcoming and upbeat. Now, the store feels very quiet and a bit uncomfortable. I genuinely don't know how the employees can work all day in that environment--it just feels flat. From a customer's perspective, it even looks like the staff are less upbeat, which is understandable. I truly believe morale and productivity would improve if they were allowed to play some light background music again. The employees still do their jobs, but the overall vibe could be so much better with something as simple as music. Hopefully management considers bringing it back--it would make a big difference for both staff and customers.

his is a small but very convenient UPS Store located on 146th Avenue and 42nd Street. You can…read moreeasily return Amazon packages, rent a P.O. box, shred documents, and send or receive faxes; all in one place. The employees are consistently polite, friendly, and extremely helpful. Service is usually quick, and although there can be a line during the holidays or busy times, most visits are fast and efficient. The only downside is parking. There are very limited spaces across from the store, so I recommend going during off-peak hours to avoid any hassle. Great place for many errands that we need to do. Overall, this is a great UPS Store with excellent customer service. I highly recommend it.

I live nearby and frequently use this UPS location. The staff are always friendly and helpful. It's…read morean easy in-and-out experience, and the self-service kiosk is a great option during busy times. The only downside is that parking can be difficult.

My mom recently passed. I went R&L printing to have her name engraved on her Urn. I was impressed…read morewith the professionalism and heartfelt kindness of this business. They described what they were going to do and came through perfectly. While I was there, I noticed all the different types of engraving that they do and I was very impressed. I highly recommend this business for any type of printing or engraving. It's rare when a business in Miami does excellent work at the promised time, especially during a very saddening occasion.

Amazing service and incredible work. They take their time and make sure the design is exactly how…read moreyou want it. Once approved, the process is super fast. Highly recommend R&L!

This is an awesome little UPS store. Came here at 10 o'clock in the morning and there were no…read morelines. Imagine that UPS store with no lines. I thought maybe it was because nobody comes here, but several people came in in the two people working were extremely efficient and had them in and out so quickly that no line forms. I have never seen a UPS store that worked as well and had such kind and efficient staff members. I will be going out of my way to come to this UPS store anytime I need packages to be shipped.

Soy clienta fija de este UPS store. Ya me conocen porque casi todas las semanas los visito para…read morehacer una devolución. El personal de esta tienda se ha mantenido por varios meses y también han añadido nuevos trabajadores. Todos son bien corteses y dispuestos a ayudar. Para las personas de la zona que usan Amazon es muy conveniente el poder realizar devoluciones en esta facilidad, lo que no te dan nada como los $5 de Khols. Abren a las 8:30 AM y mi recomendación es que abrieran mas temprano porque para los que trabajamos ya esa hora es un poco tarde. Lo ideal es poder ir a la tienda antes de enrutarse al trabajo. Los domingo estan cerrados y el sabado ofrecen servicios hasta las 4:00 PM. Tambien se puede imprimir y resolver otros asuntos como conseguir cajas vacias y materiales basicos de oficina.

I would highly recommend APG Graphics for an Acrylic/Glass Collage…read more their customer service is impeccable, and the finished product is supberb. I was guided through every step of the way, via email. Very precise response time, and the shipping was very fast. we did an Acrylic Collage as a wedding present and could not be happier with the results. The pictures are clear and beautiful. A lasting memory created by an upstanding company.

Best place in town for all your printing needs. Professional, patient, personable, detailed, great…read morepricing, and punctual!! I will be using them for my business from now on. Thank goodness I found them!!