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    SERVPRO of Northwest Lake County

    4.2 (5 reviews)
    Open Open 24 hours

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    Services - SERVPRO of Northwest Lake County

    Biohazard cleanup

    Damage restoration

    Environmental abatement

    1 More Service

    Mold remediation

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    Recommended Reviews - SERVPRO of Northwest Lake County

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    5 years ago

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    Forever Restoration Services

    Forever Restoration Services

    (3 reviews)

    Forever Restoration has been wonderful to work with especially Sam. He explained the full process…read moreand what to expect. Him and his team worked hard and made sure we were satisfied. This company is lucky to have an employee like him. The full team went above and beyond. Thank you, Sam, for all your help.

    Forever Restoration Services turned one of the most vulnerable moments of my life into a long,…read morepainful ordeal. When the water leak happened, I was already overwhelmed and trying to keep my home together. Instead of helping, they inflated the invoice, made promises to "work with me," and then abandoned those promises the moment it mattered. While I was still trying to understand the charges and negotiate in good faith, they sent my account to collections. No warning. No compassion. Just pressure. The collection agency demanded the higher amount, even though the contractor had already issued a revised final invoice. It felt like I was being punished for simply asking for fairness. For more than six months, this situation weighed on me every single day. The stress, the fear, the feeling of being trapped between two companies who didn't care about the impact on my life -- it was emotionally exhausting. I felt threatened, cornered, and completely alone in a process I never asked for. I eventually paid the settlement just to make the nightmare stop, but the emotional toll was far greater than the financial one. No homeowner should ever be treated this way. I cannot recommend a company that chooses intimidation and inflated pricing over honesty, empathy, and basic human decency.

    Indoor Air Repair - Structural Drying and Sanitization of Flooded Basement

    Indoor Air Repair

    (27 reviews)

    Thorough inspection by Josh. He also gives instruction and tips if work is to be done by someone…read moreelse, eg. duct work. Carol is easy to work with and accommodating.

    Josh did a thorough investigation of our attic and uncovered an issue which a roofer missed when…read morethey provided us with a quote. Thank goodness we did not go with that roofer. He was able to thoroughly advise us on how to rectify the soffit/attic issue. He was able to remediate a few areas of mold we had on drywall due to not dehumidifying our home and a lack of insulation in two small areas of our attic - too much soffit in two areas of our home. He cleanly cut out the bad drywall and did not cut through the vapor sheeting, underneath. I was pleased that he only cut through what was necessary with surgical skill. Only the drywall was affected in 4 of the small areas. Two areas - around a skylight and one ceiling area did affect a few boards in the attic. They cleaned the boards with a green, botanical product and then encapsulated the affected boards. No fans were used anywhere so mold was contained to affected areas and once drywall was removed, it was immediately bagged and removed from the home. Skylight ceiling was HEPA vacuumed and a HEPA air filtration machine was used in all of the areas while the work was meticulously completed. The bathroom ceiling was cleaned and then painted with a mold resistant coating. Josh thoroughly explained how long the bathroom needed to dry and that no humidity could be created in the bathroom until it was completely dried. He explained that it needed to dry naturally, without a dehumidifier, otherwise the paint might crack. Josh thoroughly explained everything he would do and everything he was using (cleaners, machines, etc.) prior to starting the work. He was an excellent, educated and experienced remediator/communicator. Carol, in the office, was able to calm me down and reassure me when I first called to schedule the job. Another company could not handle my upsettedness about our mold problem and hung up on me. She was able to email me receipts after charges were completed. Her follow-up throughout the process was great despite my changing the work order a few times throughout the process. Her calm, positive, uplifting demeanor was just what I needed during this time. I do not hesitate to recommend Indoor Air Repair to anyone with mold issues, except for the fact that it might be harder for me to get scheduled with them if all of you use them, too!

    SERVPRO of Northwest Lake County - damagerestoration - Updated May 2026

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