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    Reed’s Reasonable Heating and Cooling

    Reed’s Reasonable Heating and Cooling

    (2 reviews)

    So, I left a review on Reed's website -- and wouldn't you know it, every single one is a sparkling…read more5 stars. Either they're performing HVAC miracles... or someone's got a heavy hand on the delete key. Here's my experience: I got home after a week of travel to find my AC completely off. I checked the basics -- thermostat battery, breakers, etc. -- but no luck. I called around, and Reed was the only company that had time to come out. At the time, I was relieved. Now... I have an idea why they had availability. The so-called technician arrived and diagnosed the issue as a bad coil -- said it needed replacing for $280. Not great, but I figured okay, let's get it fixed. Then he went out to inspect the outside unit, called me over, and showed me some exposed wires. "Actually," he says, "it's not the coil -- the short happened here." I thought, well, maybe that's a good thing -- wires have to be cheaper than a coil, right? Nope. "That'll be $280 to fix." Funny coincidence -- same exact price as the original issue. I raised an eyebrow and said, "You've got to be kidding me." suddenly, without hesitation $180. Impressive how fast that price dropped $100. So, I said, it's hot and I'll have air. I said sure, go ahead and fix the wires. Twenty minutes later, he's back with a plot twist: "Actually, the short damaged your air compressor and is shot. He begins to explain that the unit should be under warranty and if I knew the owners name that had it installed, I could get it fixed for about $2,200 if it's under warranty, $5,000+ if it's not." At that point, I felt like I was in an episode of HVAC: The Upsell Chronicles. Not entirely convinced, I brought in another company for a second opinion. Guess what? The only issue was the wiring. Compressor? Totally fine. They not only fixed the wiring but gave me a complete inspection all for the low price of $195. No drama, no doom, no five-grand surprises. Moral of the story: If you're in or around Vicksburg, MS and you're having electrical issues AC/Heater "DO NOT CALL REED" Call: Martin Air Conditioning & Elect. You will be glad you did. I hope this helps.

    Our unit stopped working in the hottest time of the year. We were worried how long it would take to…read moreget someone here. I called Reed's not knowing much about them. A tech came out the same day we called, identified the problem (needed a new fan motor, I think. I'm not great at mechanics). This was late on Wednesday. By Thursday morning they had ordered the part which arrived Friday morning. They set a time for 3 pm. The tech called earlier today to ask if he could come before 3. Thrilled to have some AC back. Charged less than we were expecting. Asked If we wanted to sign up for a year's service contract, which seemed a little high until we saw all the discounts and perks, such as 20 percent off instead of the 10 percent fee that we've been offered other times from different companies; no extra fee for emergency calls; and several others that we had not typical seen when using other companies. The woman who answers the phone is very helpful, friendly, and polite; the owner really knows his stuff and will go through everything with you; and the tech was early, quick, and polite. This is the first review I've written in nearly a year. We're very happy with them.

    Servpro - carpet_cleaning - Updated May 2026

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