What an excellent experience with Marc and the Radon-Rid company. I love the fact you can complete…read morea quick form online and they get back to you thru email with great communication. No phone calls necessary. Marc was awesome to deal with. He asked just the right questions and gave some advice to help find the issue remotely and to locate the correct unit we needed replaced. Pricing was fair and the timing was phenomenal. Service was right on time and we received some great information about our unit while he was here. Highly recommend.

I sent an email to Marc online asking about Radon. He gave a lot of helpful information that…read moreenabled me to resolve my Radon issues. He doesn't do the type of work my house needed, but he was still helpful anyway. Not sure what Heather M experienced, but no problems with my interaction. Thanks Marc for good advice and help!

It's unbelievably hard to find a good, reliable team in Philadelphia when it comes to fixing leaks!…read moreWe had a terrible experience with another company that left our son's bedroom ceiling open for months and couldn't figure out the issue -- they basically gave up and told us our situation was "too complex." After months of frustration, we decided to reach out to Moisture Master Pros, and honestly, it was one of the best decisions we've ever made. Josh and his team are the real deal -- professional, sincere, and absolute experts in leak detection and mold remediation. They found the actual source of our leak, water-tested, and repaired everything -- all within just two weeks. They even arranged for cleaners to tidy up our home once the project was done! Every step of the process was thoughtful and clearly explained, and Josh is just an all-around great, hardworking guy. We're so grateful to have found this team and finally have our home back to normal. If you're looking for a team you can actually trust -- this is it. Don't waste time looking anywhere else!

I want to do a re-do after some time and thinking. Josh and Hank did a fantastic job. The…read morecommunication can be improved but that's a small issue. The main issue is finding the leak and fixing it and they did that and more. When the water was pouring down in my bedroom they came over a weekend on Sunday evening to support and help me contain the water "leak". Next morning they found the split down spout and, were kind enough to let me sleep, and told me when I woke up. They fixed it. The reports are very clear and detailed. They give you all the information they've gathered and pictures of before and after. Overall, I am very grateful for the tough job they did here in my home. I haven't had a leak since they're work.

Reputable company. Prices were better than other companies. Employees were respectable and knew…read morewhat they were doing. Would recommend this company

Hire this company for asbestos-related issues. They were phenomenal…read more I worked directly with Vice President of Operations, Christina Lynch. She was my main point-of-contact. Christina was efficient and effective with responding to my inquiries and coordinating services. Without a doubt, I'd hire her for my own company; very organized, efficient, and detail-oriented. I worked with Mike (technician) to do my assessment. Mike was knowledgeable, friendly, and was willing to speak with me during the assessment, answer any questions I had, and elaborate on options I could take for my abatement/encapsulation. I worked with Nick (technician) to perform my abatement/encapsulation. Nick was friendly, knowledgeable, and efficient. Before he did any work, her walked with me and marked all the locations we agreed to address. He explained what he would do and how he would do it. My experience with this company was phenomenal. They helped me in a pinch and were a blessing. I can't believe I didn't call them first; I really should have. Use this company. They are reliable, efficient, and friendly. A really well managed organization.

We have a radon system installed by Safe Shelter about 23 years ago- they left their contact…read moreinformation on the on/off switch. That made it easy to contact the right company. The fan started making a noise recently. I called them about it yesterday, and they installed a new fan today! The two brothers who replaced the fan were really nice. The original fan lasted for 23 years!!! The company must use good equipment...

My radon remediation system was installed incorrectly. In all seriousness we contacted this company…read moreat least 8 times to request a refund on a service fee they charged to fix their incorrect installation. We were told each time someone would call us back. Never any return calls. Very disappointing!

Five enthusiastic stars!…read more A water leak from above my home office caused some damage to the ceiling and wall. The cause was remediated but the dampness in the room was not improving. We called MasterTech Environmental for an air quality test and moisture assessment. Tom Duff was extremely knowledgeable, friendly, and professional. The air quality test showed no airborne mold, but the dampness in the ceiling was of concern. His team came out to remove parts of the drywall to assess for mold. Trace amounts of black mold were uncovered along with quite a bit of white mold. The team quickly removed all affected drywall and insulation. When I tell you these guys are thorough and work clean, I mean it. Tony, etc were meticulous with closing off the affected areas for safety and ensuring no mess was left behind. There wasn't an ounce of dust anywhere. It was as if they were never here! MasterTech Environmental does not replace the dry wall, but they recommended an incredibly reliable contractor who did. He also worked exceptionally clean and had my office back to normal in 2 days. Diane in the office is a sweetheart and her communication was second to none. She kept me updated on everything and ensured I received detailed reports complete with photos for insurance claims. Pricing was upfront and fair and they provide a 5 year guarantee on their work. I cannot recommend this wonderful business enough. They will take excellent care of you and your home!

Mourning the loss of my stuff but happy to breath more freely. My childhood home had a mold…read moresituation that had been developing slowly for some time. While I wanted to get it fixed the prices I was given by other supposedly reputable companies in the area were astronomical. I delayed until I was given a realistic estimate from Mastertech. That is not to say it was cheap but reasonable by comparison. I was especially impressed when getting my estimate that I was being listened to and not talked at. The guys who came to my house were friendly and professional. They sent up a containment area so the rest of the house was safe from the work area. It only took a few days to clean out and clean up 40+ years of stuff in the basement. Now I have a perfectly clean and empty basement. Oh ,and I have a certificate stating my house was clean. Now for a side note to people like me who honestly don't know what you got till it's gone.....I will say that you must (let me emphasize this) must know what you want to keep before they start clearing out your stuff. They will save what you say you want to keep and anything they deem valuable like silverware or family photos If they can. They we're thorough and I was naive and didn't think they would toss out my closed plastic bins of media or a sculpture I made. This is not their fault. What one seems valuable is subjective and I should have been more diligent in checking on what I wanted to keep. Now, let's all have a moment of silence for the gargoyle I made in high school. They did an excellent job making my basement and crawl space mold free.

I completely regret using this company Sloppy work…read moreNot what we were expecting Not worth what they charge for

My wife and I are thoroughly satisfied with the customer service that Mold Xperts provided…read more Stephen as very thorough in his explanation of the processes that would take place during their work at our home. Throughout the process we were kept informed throughout the process and the workmen were very courteous. We were pleased with the manner in which the company cared for our home. Our belongings in the basement were protected during the process and they did a wonderful job in cleaning up when they were finished the work. I would recommend this company to others who were in need of mold remediation.