Murphy's Dryer Vent Service

3.5 (10 reviews)

Heating & Air Conditioning/HVAC

Open • 8:00 am - 4:00 pm

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Nick G.

259

7 months ago

I normally don't recommend anywhere unless I have something very positive to say. I'm not one to leave reviews at all unless I feel like it's truly deserved. That's the case here. Got my dryer vent cleaned today at my townhouse. From scheduling a few weeks ago until servicing, I experienced: great customer service, genuine friendliness, extensive knowledgeability, evident extensive experience, consummate professionalism, impeccable timeliness, excellent manners, great value and affordability... and a job well-done. Frankly, they went above and beyond knocking this need out for me -- what more can you ask for? It's so refreshing to have any required service be taken care of by someone who knows what they're doing and obviously cares about providing value to customers! read more

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Jo-Ann M.

3 months ago

so disappointed! I used Murphy's before. this time the venting was very clogged but when it came to cleaning the top part of the venting the tech did not want to get on the roof because of wind. then rescheduled and this time the ladder wasn't long enough. but there was multiple times the tech kept saying I don't want to climb on the roof. he kept suggesting I get a roofer, I didn't hire a roofer I hired them. the reasons for not cleaning kept changing. I feel like they were not willing to complete the job and just blame the roof venting. they wanted to run a new venting that would have been another almost $400. I feel like I was just being blown off from completing the job read more

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Sean K.

8 months ago

No show, twice now wants to reschedule after waiting 2 hours. They didn't call, had to reach out to them.

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Jonathan X.

Elite 26

151

215

3 years ago

It has been a few years from our last dryer vent cleaning, so we asked around and multiple person in our home association highly recommended Murphy's. Call them and were able to schedule an appointment right away. On the day of the appointment, two people came in on time. Both very polite and professional and explained what they did clearly. One of them went up into the attic and did a thorough job clearing out all the accumulations. Also found some worn out duck tapes on the pipes and replaced them with thermal tapes. The whole process took about an hour. read more

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Susan W.

3 years ago

Arrogant and completely ignorant. Inherited the business from his father, who was also arrogant. The top of my new dryer got hot when I used it. So, I called and asked if it could be lint build-up in the vent. He came out, and completely misdiagnosed the problem, charging me, and not fixing the problem. Finally, a friend of mine suggest that I call Home Depot service and ask them. They sent their own - knowledgeable - technicians out, who said I got a "lemon" and needed a new dryer. They were right! The manager at Home Depot was very accomodating and apologized. I got a new dryer, and all is well. DO NOT USE MURPHY'S. There are other knowledgeable dryer vent service providers out there. read more

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Rick J.

4 years ago

In the world of dryer vent cleaning there are few options. There is now 1 fewer in my book. Pat and his son Kyle or extremely unprofessional. Weeks between communication with constant follow up required on my part to get an appointment scheduled. The excuses abound, sick, truck broke, etc. Then the day we finally scheduled for them to come out they no call no showed and left me waiting for hours without answering calls or texts before I eventually gave up and got the message that they weren't coming(no, not an actual message, I still haven't heard back from them). Well if your reading this I hope YOU get the message. Avoid this father son dumpster fire of a team and you'll be happy you did. I went with another local company, ProKleen who was professional and courteous. read more

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Justin W.

154

4 years ago

Very friendly and professional. Received a call the day before they were coming out to remind me of the appointment. Day of appointment they were very efficient, in and out within a half hour. Highly recommend read more

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dan h.

9 years ago

Very professional. My dryer had been running very hot, and I thought it was time for a new dryer. Wanted to replace the vinyl hose so that installation could take place. So I called Murphy's, who came out two days later. They inspected the current hose, and replaced 1/3 of the vinyl with steel (the other 1/2 couldn't be replaced without cutting through drywall. They also cleaned the entire system, something that hadn't been done in over 20 years. I thought my dryer was running was because it was 10 years old. Wrong - it's not running cool and effective. And I didn't need to spend $800 on a new dryer! read more

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Rachel S.

7 years ago

These guys are great. Any time we've needed our dryer vent inspected for our HOA, even when we've requested appointments with little notice, they've been able to squeeze us in. These guys are honest, ethical, hardworking, and do a great job. We were really lucky to have been recommended such a great company when we moved to the area. We'll definitely be continuing to use this company every year (and if we ever have an issue with our dryer beyond our yearly inspection). Highly recommend! read more

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Mary L.

12 years ago

These guys are the best! After numerous chimney sweeps who came to work on my dryer vent, I finally called Murphy's. All they do is dryer vents. They corrected my dryer vent which was slack and collecting moisture. My clothes went from not drying to drying in an hour for a full load of towels. They know their stuff and do their job well. read more

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More info about Murphy's Dryer Vent Service

12 E Central Ave
Paoli, PA 19301
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(610) 647-4774
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http://www.murphysdryerventservice.com

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We called Michall Daimion Heating & Air Conditioning, Inc. on Monday to come out to check our…read moresystem as we had no heat. We were due for our semi annual maintenance on Tuesday, the next day. We have been customers with them for 23 years. Michall Daimion Heating & Air Conditioning, Inc. was willing to come out that Monday for $89. I certainly understand the fee, but as long time customers, with an appt the next day, I expected a more helpful response. We decided to wait until Tuesday, for the technician to arrive. At that visit we learned that needed a new blow motor. We got a quote of $1492 from Daimion. Our past experience w Daimion was this summer when the AC needed a capacitor. We paid $300 for that part- then learned it was a $20 part. Based on our capacitor experience, we began to research and found Shorty's in Indiana could supply the OEM part ( Carrier) for $790. Shorty's told us what an easy fix this particular blower motor was. https://shortyshvac.com We called Michall Daimion Heating & Air Conditioning, Inc. for an explanation of the $1492 quote and were unable to get a breakdown of parts/labor, ( they don't do that) nor would they reveal if the company was using an EOM (Carrier for our HVAC) blower motor or an aftermarket blower motor. We were quoted a price of $1492. We have no idea what that $1492 entailed. Sadly, there is no loyalty to long time customers and there remains a total lack transparency. The Daimion search is for the moolah. Doesn't seem like a lot to ask what the price of $1492 entails. No recommendation.

DiFilippo's Service Company

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Tim V.

1 year ago

I had a great experience with Josh and Kyle at Murphy's. My dryer vent wasn't blowing through the outside vent and I knew something was wrong. I called Murphy's and they told me not to run the dryer as it could be a fire hazard. They came out and were able to scope it and see where it broke. They found a creative way to get to the vent and fix it, which wasn't easy, but they went the extra mile and did it. Since I needed a cleaning as well, they made the time to clean my vent, showed me areas to be careful of, and answered all of my questions (I always have many). They were very professional, clean, respectful of my home, made sure to close the door so my cats didn't escape. They told me what to expect in the future as the vent is old (probably 40 years), and how long the fix should last. They explained what the next steps would be when it does break. When I say I highly recommend them, I mean it. They are fantastic. Honest, trustworthy, knowledgeable, and have very competitive pricing. If you're looking for a company you can trust, this is it. I wouldn't use anyone else. Side note: if you live in Chesterbrook your vent is old and can break easily. I would call them right away and have them check your vent and do a cleaning. Trust me. It's worth it. And there's no one better. Josh and Kyle really are that good. read more

Betty Ann D.

3 years ago

Our house has a stacked washer/dryer setup on the second floor. I was concerned when it was installed about cleaning the dryer vent to the outside. It was suggested that we call a chimney cleaner. They no longer for dryer vents unless they are also doing a chimeny cleaning. They referred us to Murphy's Dryer Vent Service and I am glad they did. Setting up the appointment was easy. The technicians arrived on time. They were thorough with the process and cleaned up after themselves. After they were done, they shared some things that they had learned servicing our make and model of dryer. Those things to do to keep the appliance working up to snuff. The loads had been taking longer to dry before the service. Now, everything is working great and I attribute that to the technicians from Murphy's Dryer Vent Service. We highly recommend them. read more

Michelle K.

8 years ago

The best service and advice I have EVER received from a repair type service of ANY kind! Dryer heating element would not go off. Called D&K appliances in Newtown Square (where we have purchased all of our appliances for over 30 years). They came immediately, fixed what they could and identified the root of the problem: dryer vent clogged. Referred me to Murphy's. They responded immediately and got here within a day! Sucked out the vent...got a basketball size lump of lint...adjusted the venting system and I am now good to go. AND they gave me practical advice regarding what to watch for in the future ... to avoid burning my house down! I love this company and highly recommend them. Oh, and they keep you posted on a regular basis on the day of service and narrow down to the minute when they will be showing up! read more

Monica M.

1 year ago

This company was amazing. I was having issues with our dryer vent and had 2 other cleaning services come out within the last 6 months, but it still wasn't working properly, and our clothes were still damp. Murphy's dryer vent company responded immediately and saw the issue as soon as they came to our house. The previous companies weren't cleaning our vents all the way through to the outside vent. These guys went up to our attic and unclogged the vent and replaced a part on the tubing behind our dryer to make it look more secure and made sure it was properly installed. They explained everything to me so well and cleaned up so nicely and I was so satisfied with their work. I will definitely use them again when I have an issue, and I highly recommend! -Monica Matty, Phoenixville PA read more

Patrick M.

6 years ago

Had a problem with my dryer and when the repair tech showed up he told me it was a vent issue and recommended Murphy's. They scheduled me up within a few days, confirmed, arrived on time, and finished up within and hour or so. They not only cleaned out my dryer vent, they repaired it in a way I would not have been able to and gave my wife and I some tips we were unaware of that will save the life of our dryer in the long-term. Their price was reasonable for the labor and the parts, they were totally professional and would recommend them to anyone needing dryer vent service. Thanks to both Pat and Josh - old fashioned great customer service and thanks to John at J & J TV and Appliance Repair for the connection. read more

Gary J.

1 year ago

We recently used Murphy's Dryer Vent Service to evaluate damages to our existing dryer vent system caused by a competing Vent Cleaning Company. Josh and Kyle arrived promptly for our appointment and did everything they could think of to remediate the problem. They did a thorough job of evaluating the issue and recommended an alternative and less costly method of venting our second floor dryer. They were very courteous and efficient and installed new dryer hose venting within a couple of hours. Josh brings 18 years of technical knowledge for dryer venting services. Kyle was very polite and extremely competent too. I recommend this company to resolve any of your venting problems. read more

Sandi K.

7 years ago

Murphy's Dyer Vent Service was outstanding. The gentlemen who came out today were very professional and knowledgeable!!! We just redid a third floor laundry room to fit full sized machines. There has not been a washer and dryer used in that area for over 14 years. My contractor noted that the vent was really dirty and said it should be cleaned before we use the new dryer. Wow, was there a lot of lint in the vent! Not only did they clean it, but also made some solid suggestions to make both the washer and dryer more efficient. So nice to meet people who care about their work and customers!! Highly highly recommend!!! read more

Ross W.

11 years ago

I just bought my first house and had a problem getting my gas dryer installed because the dryer vent was not installed properly or to proper code. I called Murphy's Dryer Vent Service and they came out within a couple of day to take a look at my problem. The very same morning they installed a new vent, to code, for a very reasonable price and got it done in less than an hour. Both Kevin and Josh were beyond friendly and very professional. I highly recommend Murphy's Dryer Vent Service for any of your dryer vent needs, be it cleaning, repair or installation! Thank you so much Kevin and Josh! Ross Wexler read more

Adrienne T.

7 months ago

Outstanding experience with Josh and Kyle today! This company was recommended to me by someone who was out to service another appliance of mine who was able to diagnose the dryer problem, but not able to fix it. He told me exactly who to call which was Murphy's. They were great from the first phone call. They were able to fix the problem which ended up being more than just the need for a vent cleaning and explained everything to me clearly. They were very polite and professional. I cannot recommend them highly enough. It was very clear this is their expertise. Adrienne Towsen, West Chester, PA read more

Monica R.

7 years ago

We've had our dryer vent cleaned a few times - and these guys by far are the most outstanding service we've had - they are very friendly and professional - they showed me how our dryer was not ideally hooked up to begin with and then a couple POUNDS worth of lint that was just in the first two feet of the line... and again, this dryer vent has been cleaned ... we are also in a townhouse with a second floor laundry room - and not everyone will do a dryer vent cleaning for a line that is not 10 feet or less from an exterior wall.... I highly recommend Murphy's!!! read more

Gina H.

2 years ago

I called Murphy's for what I thought was a simple dryer vent cleaning. Unfortunately the team ran into several complications along the way. The dryer was disconnected inside of the walls and there were several fire hazards as well as hinderances to the dryer properly functioning. They spent quite a bit of time here and solved all of the problems leaving the dryer and the whole set up much better than they found it. I would definitely recommend. read more

Franics T.

9 years ago

I never knew you need to have dryer vents clean? I went from doing two cycle to get my clothes dried and after the cleaning it went back to normal one cycle. They went out of their way to inform me on how to know when my vent is starting to get dirty. Now I'm a repeat customer so I get $25 dollars off my next cleaning. Also fixed my connection behind my dryer as part of the cleaning. They were a pleasure to have in my house with my kids read more

Jacqueline Hallinan H.

4 years ago

Josh and Pat were fantastic. They came into My house, quickly diagnosed a major issue with my dryer venting. In the space of a couple hours they had not only cleaned my overly packed vents, but rebuilt my wiring in a masterful way. They were friendly, very knowledgeable and a total pleasure to do business with. They squeezed me in on short notice- and I will absolutely be using Murphy's again and recommend them highly! read more

Beth O.

8 years ago

I was very impressed by the two men who cleaned and repaired my dryer vent system. The were fast, clean, efficient, and explained everything. They were also prompt and polite. My dryer works great and I will continue to use them for the two year maintenance, so I never have this issue again. They are a very good choice if you need your vents cleaned. I'm telling all my friends... read more

Christopher S.

17 days ago

it isn't often I am blown away by good service but here we are. These guys are great; clear, consistent communication from start to finish. explained in detail EVERYTHING he was doing and why. Offered tips and recommendations for more effective dyer vent upkeep. I found his knowledge, transparency and enthusiasm refreshing. I cannot recommend Murphy's enough. read more

Ryan E.

3 years ago

Called Murphy's for a very overdue service. They came in and were fast, efficient, & friendly. I had years of built up lint in a house I purchased and they gave me a lot of good tips on my appliances and I am confident that the vents are now MUCH safer to use. I highly recommend using these guys for your services! read more

Tom G.

5 years ago

Pat and son came out after my dryer thermostat broke again and wasn't heating up. They opened up the piping and it was pristine. They didn't charge me for cleaning which was honest and noteworthy. Gave me some tips on how to get a more efficient load. Definitely recommend. read more

M W.

1 year ago

We have been using Murphy Dryer Vent Service for many years. Exceptional service, techs are always the nicest you could find!! Professional on time friendly clean informative. Support this local business!! You won't regret it Thank you for another amazing job well done! read more

Lisa P.

5 years ago

Josh and Pat came out today and completely replaced my dryer vent, which was not up to code. I could tell they knew what they were doing and feel completely confident about the quality of their work. I highly recommend them for dryer vent services. read more

Sal B.

373

2 years ago

Quick service and response time. Had a recent home inspection and found out that my dryer vents needed to be completely replaced. These guys came out, on time, and replaced everything in under an hour. I highly recommend. read more

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