I purchased an office building that had low pile commercial carpeting in it. Overall the carpet…read morelooked in good condition, but there were heavy areas of foot traffic that required something to be done. Not to mention the building had a musty odor. Even worse I was on a time crunch, so replacing the entire flooring was not going to be the most practical option. Instead I looked for professional floor cleaners. I found 3 in the Beckley area. They all basically gave me rough estimates over the phone, but Stanley Steemer found a way to come out and get real measurements in a day. They were ready to go and explained to me exactly what result I could expect. They got the entire 3,000 sq ft of carpet done in a day and it looked even better than I expected. All the areas with heavy foot traffic were gone and the odor with it! The only area they surprisingly couldn't treat was where someone had duct taped a mat to the floor. The regional manager is very helpful, a true professional, and value people's business. I would definitely recommend the Beckley Crew of Stanley Steemer!

From the owner: Same day service available for Residential, Commercial Carpet & Upholstery Cleaning from the…read moreCleaning Experts!  Schedule online or CALL NOW! You can expect the best from Stanley Steemer--outstanding people, superior equipment, and exceptional services we're proud to stand behind 100%Careful moving of furniture and returning it to its original locationStanley Steemer employees only - never a subcontractorExpert TechniciansConvenient Online Scheduling AvailableOnline Quotes AvailableNo Hidden ChargesFree In Home Estimate - hardwood floorsInsurance Agents/AdjustersCommercial National Accounts welcomed

I had to postpone my project but, this business is the first we will call. Loved the clarity of…read moreexplanations and the swift response and follow up. Professional business. They take the guess work out of what a customer should expect. Very assuring to know that you some folks care about the consumer. Thank you

I hired this company to clean my carpet. They came in and did so, but arrived late. They assessed…read morethe carpet, declared that they could not get out most of the stains, and then proceeded to clean the carpet. They paid little attention to actually working to address the carpet issues, and acted like they just wanted to get the job done as fast as they could, and not as good a job as they could. They did what they said they would do, clean the carpet. As far as being focused on doing as good a job as they could, not even close. If you have a newer carpet with no stains, this bunch will do. If you have an older carpet, and/or carpet stains, these people could care less and you might want to look elsewhere.

agent didnt know what she was talking about then tranferd me to no where put me on hold for ever…read morevery rude said it was call cener she didnt answers to my questions

Holy crap!! My dogs both had diarrhea and it was obvious we…read morewere not gonna be able to get this all up on our own. I was so embarrassed but these guys were such professionals. I'm sure my landlord would have charged me $1000's of dollars but the carpets look like New again.

The AC unit at our new home was making noise, with a summer heat wave coming. We contacted Baker…read moreHeating and Air. They were available right away to take my call, and scheduled a service visit within a week. We opted to purchase the 2x/year service package. The service person changed all the filters in the house, and diagnosed a failing part on the AC unit. He said the part would last awhile longer, but we decided to replace it anyway to avoid a summer emergency. The service person was knowledgeable and courteous. We will continue working with with them in the future.

Called early on Monday, Baker responded that PM to survey & do what they could on 38 year old unit…read more Good advice & quick service !!!

Will never use again! Had to reschedule to get up pet stains that other companies have ALWAYS…read moreremoved. But, Sears could not take them out. Also the technician on return had a poor attitude.

I purchased a home in the area- with the previous owners having three large bread dogs inside. As…read moremuch as I love animals...it's not the smell that I want to come home to. The employees of Dusty Ducts were very professional & productive. The air quality is significantly improved!!! I highly recommend this company.

This is one company who stands by their goal and mission: Integrity, accountability and highest…read morelevel of Customer Service. As a landlord addressing a heightened concern with rental property, two of the staff saved the day and came over on their own time on a Friday evening after work to confer with myself and renters to address all questions and concerns, providing thorough explanations and recommendations. It wasn't just about the money, but about satisfying the customer. Truly grateful!

My wife and i hired kieth he Kept deposit did not show up to work on time poor communication not an…read morehonest person

From the owner: We are a licensed and insured Christian-based Business that specializes in thoroughly cleaning…read moreresidential and light commercial duct systems. We install duct systems and clean clothes dryer vents. We use the Direct Contact Cleaning Method, which does a much better job (improving indoor air quality) removing contaminants from the air as well as from the surface. We can also disinfect the duct systems and treat for mold, etc. We now carry the Whole Home Zone Air Restore Systems. We honor our Seniors and have a Referral Reward Program. We can also supply references upon request as well as before and after pictures of our projects.