Update I spoke to the service manager today and after a long…read moreconversation and clearing up our miss communications we corrected the issue completely. From Robin in the office to Mason here at my home and Tim fixing everything we are on track to doing more business. Thanks guys for understanding the problem and resolving it totally.

In July of 2024 the air conditioner in my house stopped working. I then did what most people would…read moredo and contacted Lowe's. They then referred me to Appalachian Heating. I called and was connected with Stephanie Gray. Stephanie told me to abandon the purchase with Lowe's and to go with one of their units. I told her that I have always been happy with Lowe's and would like to stick with purchasing one from them. She then went out to the property and told me which unit I would need to purchase, to fit my house. I then made the purchase. After that, she told me to make a deposit of $1,283.50 to get the installation started and I paid it. The installation was then scheduled. When the first date we scheduled approached, it was canceled and rescheduled. Then, the second date arrived and they began installation. As it turned out, they had me purchase a wrong device, that was sold separately from the Forced Air unit and said they'd be back in a couple of days. A couple of days turned into approximately 3 weeks. They came back out to put the "correct" device in and then told me that the whole unit won't wire correctly to my house. They told me I had to pay an additional $1,500 to correct their error. They told me to purchase this unit, and that it would fit. If it doesn't fit, then they need to return the unit and get the correct one, or install whatever wiring is needed to make it correctly fit my house. They are trying to pretend it isn't their problem that it is a wiring issue. That is the very problem, they told me to buy this unit and if there is a wiring issue, the above two avenues are the way to fix it and they need to do so. Since this occurrence, Stephanie no longer works there. When I reported what she had said to me, they tried to tell me, oh well, we have no way of knowing what she said she no longer works here. I told them I do have proof of what she said I have the emails and I sent them the screenshots which I am also going to display on this review. I now have tenants living in the house that have no heat, because of this issue. This they are doing to a 9 year veteran of the Army as I deal with the aftermath of both hurricanes Helene and Milton. I do not have to deal with now being gouged by this company, especially at a time like this. So, if you intend to deal with this company, make sure to look at these reviews and take them seriously. This is what you are in for, in making such a decision as to use them. As you can see, other people who have used them have also experienced this EXACT same attempt to squeeze them for more money. They replied to this review and my statement still stands. Thus, it isn't compatible with my electrical connection and you shouldn't have had me purchase this. You are the professional and should have known that. You should have had me purchase one that would have been compatible. In other words, the response backs up my complaint entirely, and I hope everybody reading this is paying attention to that statement that THE OWNER OF THE COMPANY has made. In fact, I am taking a screenshot to post, in case he tries to take down such a pathetic attempt at addressing this issue.

Hibbs did a mold mitigation on a sale property. The subject was in bad shape.. mold everywhere,…read morebasement, main floor, walls, cabinets. They treated, cleaned everything and did a great job. Buyer was happy and closed. A+

Aaron did a top notch job pressure washing my house and cleaning the gutters at a more than fair…read moreprice. I would highly recommend his business. I have had many compliments on the job he did.

Aaron exceeded my high expectations with his professionalism, thoroughness, punctuality, and fair…read moreprices. I recently purchased a home (a fixer-upper) and found extensive clean up in the basement was required. I contacted Aaron at Ocean Wave and received an inspection of the job within hours, a written estimate, and same day service on a job I was loathe to complete myself. He was incredibly punctual, extremely thorough-checking my satisfaction, and definitely over delivered on his commitment. He is the most engaged, upfront, honest, hard working person I've found since I moved here. I highly recommend contacting him with any of your needs, he won't disappoint you.

They responded to my call within minutes, came by the next day, gave us a quote and did an…read moreexceptional job. Very professional and very pleasant to deal with. Kim and Alice worked on our church stove and cleaned it up. It was very dirty and they made it look brand new on the outside. They came and concurred a nasty job without complaint. Their efforts were to be admired due to the neglect of the stove in our Church. I will absolutely call on them again, for personal use this time. Good people. Thank you Sparky's.

This is a difficult review for me because Shawn cleaned the outside of my house, and I was…read moreinitially happy with his work. However, I cannot say the same for cleaning on the inside of my house. I recently booked an interior cleaning with Kim on a specific date. As the day of the cleaning approached, neither she nor Shawn called to confirm the appointment, and neither would return my multiple calls and texts. I was in a desperate situation to have my Airbnb cleaned for the next scheduled guest booking. Kim and Shawn's failure to communicate forced me to desperately find a more reliable cleaning service in time before the guests arrived. I was on the other side of the country at the time, so this further inconvenienced me, and it was an extremely stressful situation.

This company is amazing! They came out when they said they would and cleared all of our trash from…read morea recent construction. Would 100% contact them again.

Waiting on a call about an LG fridge bought April 8, 2025. The compressor went out the first week…read moreof January 2026. Hoping for a replacement since the repair guy,(Arron) says he dosen't put compressors in LG refridgerators. Online reports are not good on LG. I thought it was a good brand. I'll post an update ASAP.

Purchases an LG washer and dryer last year. The very best I've ever used. Purchased a new…read morerefrigerator and dishwasher last week. Awesome people, very helpful and knowledgeable.

Great service, fair price, honest folks. Great to work with and highly recommend. These folks wired…read morea building in one day and everything was cleaned up afterwards.

David from MTK was here on 04/16/2026 to remove numerous huge rocks from my property, he did an…read moreexcellent job, did exactly what he said he would do with no issues, excellent communication and was ON TIME! Highly recommend MTK.

Dave did a great job on our driveway! And he was very professional, he went over everything with us…read morefrom the very beginning and explained everything as he went. I'll definitely use MTK again!!!