After my insurance tried to pull one over me, i decided to reach out to NICS. Nick and Preston went…read moreabove and beyond to get me way more for claim. They handle all the paperwork and dispute with their legal team and handle all types of insurance claims across the Carolinas. The took care of everything and made this process so stress free. I had fought with my insurance own my own for a year. I decided that I needed the professionals to come in and take the stress out of my hands. I highly recommend this company! Thank you for getting me and my home what we deserve.

I have major water/sewage damage to my home and NICS is now helping me. They call and check in with…read moreme, they take the time to explain things clearly to me. Actual work has not been started on my home so I will review again once all work is complete. But the initial meetings I have had with them I feel confident giving them 5 stars on communication with the homeowners and they are very detailed about what to expect for the future.

excellent service! Very knowledgeable and fixed my issue quickly!! from the time I called and the…read morelady in the office answered they were so polite and professional got me a scheduled. He was there within 30 minutes diagnosed my problem and got it all taken care of and the price was reasonable. Cleaned everything up and it was good as you when he left.

If it had no stars this is what they deserve! RIP OFF!! Quoted me one thing & ran my card for over…read more$1000!! 15 min fix to apply a female fitting onto a pipe! I was told one fee and after the 15 min job I was charged over $1000 Unauthorized!! I disputed the charge & bc I signed a waiver they took what they wanted! Due a ladder being needed I was charged $800?? DO NOT TRUST THEM! I ended up with a $500 bill and my $ taken in the end- the part is $2 at Lowe's btw! You do the math! They have ppl on Facebook recruiting ppl that need handy men so the add said then I was transferred to Roto Rooter

I wish I could leave zero as owner ran off with my deposit money and NEVER did the work. DO NOT USE…read moreTHIS COMPANY!!!

They completed roof replacement in one day, but they didn't complete the job (fascia repair) after…read more62 days of numerous broken promises (see text string below). I told them to not bother, and id get someone else to complete the job May 29 Me: Hi Nathan, do you know when your metal guys are coming out to replace the fascia on the east side? MVP: Let me check with them I thought it was done June 6 Me: Do you have an ETA from your metals guy yet? June 12 Me: Can you let me know if I need to find someone else to finish the job? MVP: I will have answer for you of what day they will be there today. I apologize we will get you squared away June 13 Me: Any update? MVP: They will be there Tuesday Me: Great, don't forget the fascia board that needs to be re-nailed on the north side MVP: Yes sir thank you for being patience we got behind June 17 MVP: Hey Steve guys will be there Thursday there at another job taking longer than expected June 19 Me: Tomorrow? June 21 Me: Please let me know when this will be done. I feel like you're waiting for me to just give up MVP: No sir my guys have lost there 40 ft ladder to do the job there getting a new one next week and we will have it completed June 26 Me: Assume they will be here tomorrow to finish up June 27 Me: Do you have an ETA? June 30 Me: Nathan, this has been going on for 6 weeks, can you please finish up the job MVP: I completely understand your frustration and I apologize my guys have let me done on this and it's our fault I'll have this resolved by end of week for you again I apologize for the headache this has caused you I'm not sure why it's such a big deal to get done but I will have it completed for you July 5 MVP: Hey Steve I got a new group of guys working with me on my metal projects I have told them about you waiting and next week making it a priority for you to get squared away I appreciate your patience with this. Have a good weekend July 10 Me: Any chance you're guys are coming this week ( see above) MVP: Yes they are! Either tomorrow or Saturday let me confirm with them July 12 Hey Steve guys will be there Monday around lunch to get that squared away started raining on there job yesterday have to finish it today they have picked up materials needed will be out Monday July 14 MVP: Haven't forogot about you there still ok other Job just got text from them they will be there tomorrow morning July 15 Me: Seems you have forgotten about me MVP: No sir I have not I know I keep telling you days guys have gotten bending running into issues I will tell you by Friday this will be done I apologize for the back and forth I have Covid and I'm very sick so I apologize I will get this resolved this week I apologize it's been so long July 19 Me: So, yet another promise broken. My 5 star review will now be this string of texts showing just how many times you promised to complete the job, and then didn't follow up. Each time I had to reach out to you. As the owner of the company, you control where your crews go. You kept taking on new jobs, rather than complete mine. MVP: Steve I'll have it done Monday I apologize it will be done Monday I don't want a bad review I'll have this done and over with Monday Me: Seriously, how many times have you told me that. You have demonstrated that your word is meaningless MVP: I understand I apologize, you will see Monday it will be taken care of for you July 21 Me: Color me surprised!! MVP: Steve I'll have it done Monday I apologize it will be done Monday I don't want a bad review I'll have this done and over with Monday MVP: I can't get a 40ft ladder to do it until wensday we are having to rent one I have reserved it for wensday and we will definitely be there to do it my guys use to have one and they don't now wensday morning they will be there I meant to text you sooner today but I have Covid and so does my daughter I'm sorry been dealing with her Me: You've said that so many times I've lost count. Don't bother MVP: Steve I don't do business like that I do apologize we will be there on wensday I'll prove to you we can and will get it done Me: Yes this is exactly how you do business. Don't bother MVP: I want to do it and get it done just let us do it wensday and be done with this Will you please allow us to come wensday and be done with it? I have already booked the ladder for rent. Can we come wensday? Me: Don't bother

I have only great things to say about Jack. He is responsive, professional, reasonable in pricing,…read moreand knowledgeable in his craft. He recently put in a new sink for us, and then came back a couple weeks later to fix a few emergency issues that we had in our bathrooms. I would highly recommend him, and will definitely be using his services again.

The plumber was very knowledgeable & able to quickly identify the root cause of the leak coming…read morefrom our garage ceiling & is going to be able to fix that for us. He explained some separate construction needed to be done regarding the shower tile above & said he knows someone to recommend for that job. Friendly, professional service; highly recommend!