I wasn't very happy with Chem-Dry service, I did not expect that a stain in the hallway would be…read moregone completely, but I expected successful result in the small bedroom, and it's smaller, but still there, kind of disappointed!

I called Chem Dry on Monday to clean the carpet in my living room and guest room for pet…read morestains/odors. They were able to get me an appointment today, which is Thursday. They called to let me know they were on their way and arrived on time. They explained the process in detail and I didn't really have any questions or concerns. In and out in about an hour. Courteous, friendly, and most importantly, they did an excellent job. They were able to get some very tough stains out of my carpet. Price is fair and very much worth it. Will do business with them again.

About a year ago we had a basement sump backup for which we called ServiceMaster Advantage of…read moreLafayette. The minor disaster required the carpet of the built-in basement be replaced. Separate crews were assigned to take out the damaged materials. ServiceMaster sent Eddie Diaz to scope the work and explain what would be done. The crew he sent about a week later, to pull out the damaged carpet, asked for entry and spent a good amount of time on the work. But it seems to be much more than assigned work that occupied their time. When they were done they departed quickly and without checking in to show me what they had done. Within a few weeks of their work, I noticed assorted items of thousands of dollars of value--ammunition, vinyl record albums from the 1960s-70s, military uniform items and insignia, CDs, electronics, and other personal property--missing from my office and the nearby closet, neither of which had any damage. I had happened to inventory many items a few weeks before their work and knew well what I had from inventory and electronic receipts, that the items were definitely gone, and that no other people had any access to the areas whence the items disappeared. I compiled a list of what I realized was missing and filed a statement with the Tippecanoe County Sheriff's office a few weeks later, after checking carefully what was missing. The detective investigated the slickie boys whose names they got from ServiceMaster, but the identified boys claimed they were never at my house, and I had no solid proof they were. In the intervening months a few other items are also missing, having not been noticed among the many items in the office area until recently needed. With highly restricted access to the area, those had to disappear the same time as the other property--no other explanation makes sense. Some lessons: Even if very busy on other activities, observe the laborers closely, frequently, randomly, and fully trust none requiring entry to your premises--especially not any low-skill, part-timers who might be unable to gain more reliable employment. So they cannot lie that they never worked at your location, photograph their government issued facial ID and their vehicle--including the license plate--before allowing them entry. Unless it is untrustworthy, any competent business will be certain to have the supervisor come by that day, when the work is done, to ensure it has been performed suitably and honestly. Other contractors do so. For the money paid, the customer has every right to expect the supervisor sending the laborers to be professional and "close the loop." We have installed a security system in the meantime. The multiple cameras would have captured the boys carrying out their stolen property. I will not call upon this business again.

As part of a pole barn restoration, I needed someone to extract my possessions from the rubble and…read moreget them stored properly. I was impressed by the professionalism and attention to detail shown by Servicemaster Advantage. They met their commitments on time, got everything done that I asked for, and worked around a number of external constraints. I was even more impressed because this was a task somewhat outside their norm, but you would have never known so by how well they completed it.

Hired Hays and Sons to put on a new roof and gutters on a 4 family apt building that I own in…read moreCincinnati, wanted a honest reputable roofing company to do the work, paid them almost $10,000 for the work, and a year and a half later my gutters are falling off, come to find out that they did not replace fascia boards in several places,, and now they are not covering there faulty workmanship under the warranty, and want another $1,200 to repair what was not done right to begin with. DO NOT USE THIS COMPANY!!! Very dishonest and poor customer service and really poor workmanship!!!!! I will be reporting them to Angies List and BBB as well. Also, will let StateFarm know, even though we paid out of pocket I know StateFarm uses them, I want Statefarm to know they are dealing with crooks!

Triple Zero stars if I could. Awful incomplete workmanship. Horrible customer service. Damaged…read moreour furniture and offered to reimburse but never followed through. Didn't return phone calls.....disastrous experience from start to finish. Major disappointment in this company, so so sorry I hired them.

absolutely a joke of a service. 100% do NOT recommend. They will send you a bill for thousands, and…read morethey will not clean anything that is needed. This company blatantly lied to my insurance company after I filed a claim because they provided a very non-standard service. Find someone else to clean your home. These folks will be your biggest headache!

From the owner: Life can get messy. Whether it's flooding, fire and smoke damage, or the aftermath of a traumatic…read moreevent, getting back on your feet can seem impossible. That's where ServiceMaster Restore comes in. We are trained professionals who will get your household or business back to normal quickly and efficiently. As a leader in this industry for more than half a century, we've perfected the process for quickly identifying damage, determining the restoration services needed, and minimizing trouble and inconvenience on your end. When disaster strikes, every minute counts. That's why ServiceMaster Restore is here for you 24 hours a day, seven days a week, 365 days a year.

This guys business is by far the most unprofessional business me and my husband have ever…read moreexperienced. Bryan arrived at our home on time but literally looked like he hadn't bathed in weeks. The smell coming from him lingered in our home well after he left. He smelt of a carton of cigarettes. Then, and more importantly, the job itself was never completed as he said he needed more time to complete the job and would come back. My husband called him an hour later and told him that we would pursue another company to handle this. Bryan was very rude over the phone and hung up on my Husband. Needless to say we do not recommend this business.

Don't waste your time. Here's what we experienced: * Late…read moreto appointments. * Missed appointments. * Failure to return phone calls. * Leaving appointments without notification to go to different appointments. * Assuming that he can return the following day without scheduling with the work isn't completed within the appointment window. It took three visits for him to stop assuming that our dishwasher was filling with water and check. Turns out that a wire was disconnected. So the dishwasher never actually filled with water, which is what we reported.