We had a water leak from under the fridge and Wren was happy to make time to assess it after hours…read more A few days later after we were back in town, he reassessed it and told us the moisture levels were back to normal, and we didn't need his services. A very honest company that won't sell you services you don't need. Would highly recommend!

Here's your sign to hire Carolina Restoration Services for ALL of your restoration needs - you…read morewon't regret it!! We had a pipe leak that started in a closet and quickly turned into far more work than we ever expected. What began as a small issue became a full first-floor restoration -- new flooring throughout, drywall replacement, painting, and new trim. Needless to say, it was a much bigger project than we were prepared for. We initially hired another restoration company and spent over a month struggling to get updates and track down invoices. They even told us we didn't need to replace our bedroom carpet -- but when Carolina Restoration took over, they immediately recommended replacing it to properly mitigate the risk of mold. We are SO thankful they did. That level of attention and care made all the difference!! From day one, the Carolina Restoration team made the entire process seamless and organized. Our project manager, Sam, was personable, knowledgeable, and truly put us at ease throughout. They coordinated with ANS Painting Company, and Alex and his team went above and beyond -- not only repainting walls beautifully but even painting our baseboards to match our kitchen cabinets! The attention to detail was incredible, and our home truly looks better than ever! From start to finish, Carolina Restoration exceeded every expectation. They kept us informed, prioritized our comfort, and somehow created a sense of normalcy while our home was under construction. We are endlessly grateful to Sam, Alex, and both teams for their professionalism, kindness, and thoroughness. You won't find a better restoration company in Raleigh -- seriously, this is your sign to hire Carolina Restoration Services ASAP!!

Let's face it nobody wants to have to pay for a new roof, but if you own a home long enough you'll…read morehave to and that's what happened to us. A couple estimates later we decided to go with Roofwerks and were totally pleased with our experience and their workmanship. We especially liked that Jason gave us three different options. Communication was excellent. The work was done quickly once weather cooperated. And no money was exchanged until well after work was successfully completed. Discount for paying cash was also appreciated. Definitely recommend!

I called Roofwerks several months ago for two things:…read more [#1] I had a specific leak in my roof that turned out to be coming in through a broken spot under an attic window. [#2] I wanted to get a quote for re-painting my metal roof with a sealant. I paid that invoice, and called again several weeks ago for two more things: [#3] We had a leak in a corner under our roofline where two gutterlines meet. The insurance appraiser suspected it was due to a gap under the roofline that rain was blowing through during hard wind. I was hoping they would install some sort of flashing or protection over that gap, which would probably require gutter removal to reach. [#2 again] Since I hadn't received an estimate after the first job, I followed up about that. The people who came out (5/25/2022) did not fix the gap under the gutter corner, though I don't know why: it has since been fixed by another provider. Instead, they applied a single stripe of sealant down a roof line where there was no evidence of leakage. They also said they would provide an estimate for tightening screws and re-painting the roof for maintenance. This already felt like redundant work, since that's what they had supposedly done the first time, so I really didn't expect the expensive invoice that followed: $840+tax. I responded asking for clarification of the charges. (They quoted $168 per hour, and two men were there for 1.5 hours. That puts the paint used at $336.) I didn't hear back, so I follow up two days later, to which I received a reply that she was working on it. Two more weeks later, I followed up again, and was promised a prompt response. On Tuesday June 21, I got an email that the invoice had been dropped to $625+tax... still a flat price with no breakdown of hours and materials. Again, I asked for clarification of the costs, but at this point also decided to write this complaint. I ALSO PAID THE INVOICE. (I clarify this because I'm not doing this to justify stiffing them. I can afford $678, but I can't afford to spend any more time or patience waiting for an explanation or follow-through. My time is better spent making a BBB complaint and sharing my experience here.) So, to summarize: - They charged for duplicate work, since they were supposed to have provided an estimate after coming to address the first leak but never did. - They painted a single stripe down the seam of those roof lines and then tried to charge $336 (later $121) for the paint. - There was no evidence of leakage there. The actual leak was later repaired by another provider in the original spot that I pointed out but that they didn't repair. - It took two of their people 1.5 hours to look around the roof of a 1020sqft house (again, for what, I don't know, since they had already been out to estimate this before) and paint a white stripe that didn't need to be painted. - They still haven't provided an estimate that I think I've paid for twice now.

I recently bought a home built in 1962 that I discovered had mold and asbestos after I moved in…read more After the diagnosis of the problem, Remtech Environmental was recommended to perform the remediation. Alex and his guys did a wonderful job performing the contracted work. I can breathe easier in my home now that the mold in my wall, closet and crawlspace has been eliminated. The wood looks brand new! They bring in people to test the environment to be certain the asbestos has been cleared from my environment. Very important to me as my grandson plays in the area affected. Thank you Remtech for a job well done!

We hired Remtech Environmental for asbestos abatement for popcorn ceiling. All of the staff of…read morethis company are professional and very kind. I really appreciated their communication during this project. They did a great job! They gave a fair price and did quality work. I would recommend and hire them again. Thank you Remtech!

Friendly, hard working man who is polite and worked to get all soiled areas clean…read more Carpets look new.

Look somewhere else!! Prices change when they arrived. My carpet did NOT look any better after they…read moreleft. Carpet in bedroom was only a year old with 3 small spots. It is a franchise and what I was told by other companies, who hears this often, techs not trained, in a hurry, etc. From Raleigh area.

I received several quotes before deciding to move forward with HHR. Dennis and team did an…read moreexcellent job coming up with a comprehensive plan to address the moisture and mold in our basement and crawlspaces. The quality of the work was outstanding! The crew was polite, timely and through. They checked in with me multiple times and did a good job cleaning up. The basement air is clean and fresh now and the crawlspaces are treated and sealed up properly. I highly recommend HHR!

When you crawl under your house to see why a floor is shaky and find a bunch of white fuzz on the…read morewood and crooked joists, you need someone to tell you their company does this kind of work and to convince you that they know what they are talking about. 6 companies called. 4 responded. 1 said its bad but he only cleaned mold and put down plastic. 1 said they could fix but had never done it before. 1 said that with an engineer and $20k to $30k he could fix it. Then Dennis at HHR came by. He said this is what they do. He showed me similar jobs he had done before and after. Told me how he would do it. What it would cost. They did the work. It was harder than they planned but they never mentioned more money. His team was very courteous and considerate. FYI... This is my first review ever. I'm 70.

The Labor Panes team is an exceptional group of individuals! The service was so good the first…read moretime, we had to use them again. As usual their service was exceptional! We look forward to using them again and highly recommend them. Warmly, The Parkers

Did a horrible job with window cleaning. We commented on the streaks left and stuff still stuck on…read morewindows. And this is not the top windows but the bottom windows of the house that I noticed issues. They said they would come by that day to review the work but they never did and are not replying to emails. Used them based on neighborhood recommendation but never again. They do not stand by their work nor do they have any quality control. Tim Cook is their Director of Operations and clearly only interested in getting their money but not doing a good job.

They provide great service. Scheduling was easy and they arrived on time. My technician, Argenis…read morewas absolutely excellent! The BEST and most thorough window and screen cleaning I have had. He was kind, attentive and focused on details. I would highly recommend them, especially Argenis.

Triangle did satisfactory work in a timely manner at a competitive price. I would use them again.read more

My husband has Alzheimers and like most patients occasionally doesn't make it to the bathroom in…read moretime. When asked if I have any pets, I said I have a pet husband. The first two times I used Oxifresh services, they did an excellent job of removing stains and deodorizing. The third time, the tech refused to do the job when I showed him the stains. I spoke to the owner Fred who confirmed that they clean pet stains but not human stains because humans carry all kinds of diseases. In fact, animals carry even more diseases than humans and usually do not receive timely diagnosis and treatment. Fred agreed to send the tech back but upon returning, the tech informed me that I was speaking to him in a demeaning way and walked out. In fact, I was treating the tech as an equal in attesting to have a rational discussion. I need to have my carpets cleaned and disinfected every other month. This company used to give excellent service but Fred informed me that he would not do business with us anymore. Fred has a very narrow perspective on who he will serve. Like many people he refuses to do business with old ladies who don't know their place and men with Alzheimers.. congratulations Fred. You must be very successful if you can turn away a customer who has their carpets cleaned every other month.

The technician showed up right on time and was very nice. He got the spots out and so far I am…read morestill not seeing them. The company did try to upsell me, but the technician offered to come back for a repeat visit if needed, a nice offer that I had never received before. The carpet was left looking a little woolly rather than smooth or crisp, but it is admittedly old. As a side note, I find the system on Yelp of receiving numerous estimates when you request one estimate very confusing. I am not sure this is the company I originally thought I was contacting