Terrible work, no interest in customer satisfaction. I'm just noticing that recent reviews are all…read moreterrible - I wish I had looked sooner. Also - there is very little transparency in the organization. One phone number, have never been able to speak to a supervisor, etc. I had a reclaimed and sentimental piece of marble that was local to the business and I paid top dollar for Marbleworks to pick it up and cut it into two pieces, finish the surfaces and edges and deliver the pieces to me in NYC. They warned me that there were oil stains and I understood. The price included "installation" and mine weren't being installed, but when I questioned it (neither was a countertop) they said that delivery counted as "installation" ... I agreed to the price. BUT they delivered the pieces rubbing up against each other with nothing in between the raw pieces and the largest piece was delivered with a huge -- though not super deep -- scratch -- and the smaller piece was significantly less "shiny" than the larger and with smaller scratched and like it hadn't been cleaned or as polished as the larger. I withheld the balance (about 39% of the total) until the scratches were removed -- it seemed if they WERE installing a countertop they would've done a better job of leaving me with better surfaces. They insisted on a certified check for the balance. I spend $$$ on cancelling a check, getting the certified check and to buy tarps since they'd now be doing the work in my apartment. The first appointment they gave me to fix the scratch they called the day before to reschedule. Okay. The second appointment I waited all day for them to come and at the end of the day they told me they got held up and could not come. I was upset and I told them I needed a first appointment and waited weeks until that appointment could happen. Unfortunately, when they showed up the workmen were told by my building that I needed a COI - Marbleworks did not inform me of this possibility (it seems they should if they know their business) and I was unaware myself. I sent them the sample COI within minutes but was told it would take time for the COI (which, if they had a relationship with their insurance company, should be fast, no?) that the workmen wouldn't wait AND that if I wanted them to come back I would have to pay them an additional $750 on top of what I owe them. I was sorry about the COI issue an will own my ignorance BUT it seemed to me we were even, since I was stood up once and accommodated weeks of rescheduling, and delays - not to mention bad work in the first place. I told them I'd be willing to wait until it was convenient for Marbleworks to get back to the city (vs. insisting on first appointment, etc.) but they said they have no plans to deliver back into the city unless I pay them $750. So they will not accommodate me in any way to fix their shoddy work no matter what my concessions are - without charging me more $$$. They have no interest whatsoever in making this very polite, very patient customer happy - by fixing their shoddy work to begin with. Since I have had no customer satisfaction, I am not going to pay the balance but am instead looking into local marble repair companies. While my sales contact was unfailingly polite, he is so great at stonewalling that I'm guessing he is being incentivized on making me go away and/or pay more $$$ than actually creating a happy customer. I'm looking at beginning a renovation in the next year and I would not deal with them again.

I regret using them…read more I ordered a quartz kitchen countertop and installation with sink. Plus removal and disposal of old countertop ($275). After the worker, George, took old countertop with sink out, I noticed wall damages. I wanted to fix it but he said "I can cover it. I did it many times" the result? See pictures. He couldn't place brackets on one corner of under mount sink due to holes on countertop for brackets were in wrong places. 3 days later, chalk between countertop and under mount sink started to melt. See the picture. I had to apply waterproof chalk by myself in order to prevent further damages. The company offered me to finish waterproof caulking. But looking at their finished low quality work, I declined her offer. The company wrote a long defensive email saying they delivered a high quality work. Their high quality work and my standard have a huge gap. I had to spend more money and labor to fix their work and placing brackets to secure under mount sink. I regret not researching about this company's reviews.

My favorite shop in the Mt Kisco area. To walk in is a new experience every single time. From…read moreunique raw slabs to unbelievable finished dinning tables and furniture. The service is outstanding. The staff was patient, friendly and knowledgeable while I was shopping for my home project. It's an incredible place to visit if you are looking to do some home projects or a complete remodel or just an avid wood worker.

Amazing place! Mother Nature's bounty turned into works of art! If you seek uniqueness and…read morecreativity in your living environment... don't waste a minute...stop here! We are so happy we did. The work is beautiful and possibilities are endless !

What hubs and I truly wanted to do was bring a fresh look to our galley kitchen floor without…read morehaving to renovate the entire space. But, we found out our old laminate flooring was buckling due to a slow dishwasher leak, had to be repaired badly. The floor led to other problems and those problems led to a gut job. Let's talk about tiles. Sam's is small but has a lot of merchandise to choose from. Carmine (owner?) was all ears when we selected brand new Subway tiles for our new job plus he gave us some aesthetic advice (thank you Carmine, but we have a style already). One of the things hubs and I appreciated the most was that even when we questioned him about whether or not we should get an extra box of floor tiles to add to our existing 7 boxes we'd purchased back in April '21, for that "just in case" moment, Carmine wasn't hard-selling us into buying another case of tiles. Nothing but nice things to write about. And may I mention, Carmine was awesome.

I have nothing but love for Bill and Carmine at Sams Ceramic in White Plains. I walked into the…read moreshowroom completely out of the blue one afternoon for advice on a poorly installed kitchen floor. I wasn't even planning to purchase tiles. Bill listened to my concerns and immediately began to educate me on how to determine if the floor was installed the right way and how I would be able to correct what had been done. Bill was genuinely interested in making sure I had the right information about tiles, the installation process and different techniques to get the best results. In the end, I had to remove everything down to the subfloor but I am so happy that I did because I will now avoid years of continuously having to repair a bad floor. Bill worked with me to pick the best floor tile for the design and price I wanted. He also met with my new contractor to make sure the floor would be installed correctly. It was such a good experience as a customer that I went back to get my counter and backsplash tiles. Bill was able to get all the products to me lightening fast and the quality was even better than I expected. Bill's expertise, compassion and great sense of humor helped me get through what started out as a nightmare. I now have a kitchen that I absolutely love! He and Carmine earned both my trust and my loyalty. I cant imagine working with anyone else in the future.

The team at Academy Marble (led by Sinan and Alyse) quickly and efficiently and exquisitely…read moretransformed my 38 year old kitchen to look modern and up to date. Selection, measuring, installing went flawlessly - leaving me to admire my kitchen and respect Academy for making me so very happy.

We had an amazing experience with Gary and his team. Gary worked with us on the design and stone…read moreselection process, paying special attention to every detail to ensure the project came out perfect, which it did. I highly recommend Academy Marble!!

Terrific experience choosing and purchasing wall to wall carpeting for new home addition. Kathy S…read moreis an experienced professional, extremely helpful, and a pleasure to work with. She spent a great deal of time guiding us through a huge selection of carpets. She came to the house to take the measurements and outlined the specifics of installations (i.e. locating seams). She remained in touch with us while awaiting delivery from the production mill. Installation was perfect and included floor prep of the plywood subfloor left by the contractor. The number of seams was limited and are not at all visible. Installers cleaned up completely. We had visited 3 or 4 other local carpet and flooring establishments in Northern Westchester and Connecticut. Service, selection, and pricing were the best by far at Westchester House and Home.

I have been looking for carpet for my stairs. I went to Westchester House and Home and chose the…read morecarpet. The next week I called and the woman on the phone said her associate would call after the weekend to take my order. Following week no one called. This week no one has called. Guess they are fortunate to have so much business they don't need mine.

Thank you, Ceren and Sammy at Wisdom Design Studio for helping us create our dream kitchen. I've…read morewaited for almost 30 years and to finally see the finished product, I'm obsessed. The design, the color choice and the suggestions she had provided was as if she read my mind. We love the quartz countertops with the cream shaker cabinets to go along with our bronze hardware. The extra glass-window cabinets with the wood shelving were gorgeous and a welcoming addition to our bare wall. I'm so glad we ran with her idea. Overall, Ceren and Sammy did a wonderful job!!!

It was a pleasure working with Sonny and Alvin on my dream kitchen. The process was efficient and…read morecourteous - we discussed the general layout and design in the store and then took measurements in the kitchen. They made recommendations for appliance vendors as well, making sure the kitchen and appliances go well together. Communication was prompt and easy. I highly recommend Central Cabinets for your next kitchen remodel.

Good products, good prices, just beware of delivery issues, it is drop off only and YOU have to…read moreunload the truck and get all the boxes in yourself. Driver will only push boxes to edge of truck bed.

Westwood has great selection of Quartz countertops. Joseph P in Ossining spent the time necessary…read moreto make a selection from myriad samples. Anthony the owner at the Cortlandt office was affable and worked with us to close the deal.

I recently purchased a Granite countertop from Westwood. They were a pleasure to work with, have a…read moregood selection of in-stock stone to choose from, and installation went very smoothly. I would definitely work with them again.