Unbelievable how unprofessional the staff can be inside of this location I was quoted a price last…read moreweek I was told to call and speak with the owner Luis who was traveling and would be back on Friday I called and spoke with the owner so he now tell me the work that needs to be done that I was already emailed and text message a price is going to be $700 more because this is now considered a busy season and they now have another customers. Unbelievable! last week they didn't have any customers so they were able to give me a lower quote. WTH is that??? The technician Raul came to my house and measured everything took all the necessary steps and then got me in contact with I guess maybe the manager Who sent me all the information now it's "$700-$800 more???? Definitely wouldn't recommend to anyone. You've been warned.

I recently purchased tile pieces (niche and saddle) for my shower renovation from Tri State and it…read morewas a great experience. Joe was great! He showed me available slabs and didn't complain as we stood outside in the sweltering heat going through pieces. He was patient and super helpful. The prices were good, transaction was easy, and Joe was a great communicator. The work was done exactly when he said it would be and they turned out great. I would highly recommend this place if you need custom tile or tile in general.

Talk to Moe first, he will help to find the best product, from here, Europe or China. And he works…read morewith a great team of local guys. They are the best, cannot even compare with the best showroom in Manahattan or Greenwich.

I had to have an existing granite countertop cut back to fit a new, wider refrigerator. I was…read moreapprehensive, as a mistake would mean that my existing countertop would have to be replaced. Granite also is a hard stone, and I wasn't sure how well it could be cut onsite with a hand-held stone saw. Tristone's fabricator, Byron, did an absolutely perfect job in a tight space - a clean, straight, smooth cut. I am beyond pleased.

We are just so grateful to have found Oscar at the end of our kitchen renovation! There has been so…read moremuch stress with our kitchen project (pro tip: do not buy cabinets from overseas!), and Oscar made the countertop process so easy. He is the true definition of a professional! He answered all my questions immediately, helped me find the right slab for our project, and did an AMAZING job on the installation. Our countertops were installed a week ago, and my husband and I have talked about how amazing Oscar was so much since we wrapped up. Thank you, Oscar!!! Your work will be a part of our daily life for years and years to come!

Another great company I found through Yelp!!! Oscar answered the phone and was able to give me an…read moreestimate after sending him photos of the minor damage I had. The estimate was reasonable and after a couple back and forths, we set up a time for him to repair the chips in my quartz countertop the following week. He had to return the following day, to allow for drying time, in order to do the repair properly. I was very pleased to get this minor annoyance off my To-Do list. Oscar was friendly and professional and the outcome looks impeccable.

Don't use them! They…read moreare very nice and professional, until they take your money. Then watch out! They'll scheme, scam, and worm their way out of everything they are supposed to do. Liz the woman who manages the phones is the nastiest, rudest, most disrespectful and unprofessional person I've dealt with in my life. She has tried to blame warrantee work on me. Tried to overcharge me by 50% above our contracted rate and is now trying to ignore me in the hopes I give up. Find yourself a better company, even if you have to pay more trust me it will be better for you in the long run! Oh yeah and if you post a negative review they will try to blackmail you to take it down like that would ever work...

Yes, very professional until they get your money, then Liz will tell you what she is doing for you…read moreinstead of listening to what you want. I waited to post this an entire year to see if I loved my new kitchen, it does look better but now the refacing is peeling off especially on the baseboards. Resorted in crawling around the floor with glue to reattach the edges. We spent a lot of money, should have just bought new cabinets.... Work team was nice but dealing with Liz and Paul was a real nightmare. Save yourself the aggravation and use someone else.

We found everything that we were looking for at Casa Blanca Tile. Ana was able to discuss and…read moreunderstand our design needs and make a number of suggestions. She was pleasant, very knowledgeable and was able to help us with our design decisions. She helped us choose wall tile, floor tile, pairing grout, a backsplash and the accessories we needed. Her suggestions were spot on. Our kitchen and bathroom are stunning. We found the prices to be very reasonable. We are glad we chose Casa Blanca Tile and would recommend.

Picking out tiles can be very stressful because there are so many choices. Ana is AMAZING at…read morenavigating you through all of the options and picking out exactly what you want. She also will offer alternatives for similar products at more cost effective prices when available. Would go back if I do another project!

Thank you, Ceren and Sammy at Wisdom Design Studio for helping us create our dream kitchen. I've…read morewaited for almost 30 years and to finally see the finished product, I'm obsessed. The design, the color choice and the suggestions she had provided was as if she read my mind. We love the quartz countertops with the cream shaker cabinets to go along with our bronze hardware. The extra glass-window cabinets with the wood shelving were gorgeous and a welcoming addition to our bare wall. I'm so glad we ran with her idea. Overall, Ceren and Sammy did a wonderful job!!!

I have been a contractor for over 40 years and have purchased quite a bit of tile, porcelain, and…read morestone from Rye Ridge. The quality and selections are fantastic. The knowledge, expertise, service and pricing has been amazing. I highly recommend anyone who is doing a project whether large or small to visit the store for their overwhelming displays and expertise. I regularly send my clients to work with their design team (Nan is great) and have only received great comments back.

We just finished a major remodel which required significant tile work in 2 bathrooms, a powder…read moreroom, fireplace, entry way and kitchen. We consulted with Cory and Michael and had a great experience. They were absolutely the best listeners and even better designers. They aced each assignment. We are extremely happy with the results! The only thing better than their design acumen was their exceptional easy going demeanor and thoughtfulness with great communication throughout the process. We highly recommend Cory and Michael and will definitely be using them on our next project.

Terrible work, no interest in customer satisfaction. I'm just noticing that recent reviews are all…read moreterrible - I wish I had looked sooner. Also - there is very little transparency in the organization. One phone number, have never been able to speak to a supervisor, etc. I had a reclaimed and sentimental piece of marble that was local to the business and I paid top dollar for Marbleworks to pick it up and cut it into two pieces, finish the surfaces and edges and deliver the pieces to me in NYC. They warned me that there were oil stains and I understood. The price included "installation" and mine weren't being installed, but when I questioned it (neither was a countertop) they said that delivery counted as "installation" ... I agreed to the price. BUT they delivered the pieces rubbing up against each other with nothing in between the raw pieces and the largest piece was delivered with a huge -- though not super deep -- scratch -- and the smaller piece was significantly less "shiny" than the larger and with smaller scratched and like it hadn't been cleaned or as polished as the larger. I withheld the balance (about 39% of the total) until the scratches were removed -- it seemed if they WERE installing a countertop they would've done a better job of leaving me with better surfaces. They insisted on a certified check for the balance. I spend $$$ on cancelling a check, getting the certified check and to buy tarps since they'd now be doing the work in my apartment. The first appointment they gave me to fix the scratch they called the day before to reschedule. Okay. The second appointment I waited all day for them to come and at the end of the day they told me they got held up and could not come. I was upset and I told them I needed a first appointment and waited weeks until that appointment could happen. Unfortunately, when they showed up the workmen were told by my building that I needed a COI - Marbleworks did not inform me of this possibility (it seems they should if they know their business) and I was unaware myself. I sent them the sample COI within minutes but was told it would take time for the COI (which, if they had a relationship with their insurance company, should be fast, no?) that the workmen wouldn't wait AND that if I wanted them to come back I would have to pay them an additional $750 on top of what I owe them. I was sorry about the COI issue an will own my ignorance BUT it seemed to me we were even, since I was stood up once and accommodated weeks of rescheduling, and delays - not to mention bad work in the first place. I told them I'd be willing to wait until it was convenient for Marbleworks to get back to the city (vs. insisting on first appointment, etc.) but they said they have no plans to deliver back into the city unless I pay them $750. So they will not accommodate me in any way to fix their shoddy work no matter what my concessions are - without charging me more $$$. They have no interest whatsoever in making this very polite, very patient customer happy - by fixing their shoddy work to begin with. Since I have had no customer satisfaction, I am not going to pay the balance but am instead looking into local marble repair companies. While my sales contact was unfailingly polite, he is so great at stonewalling that I'm guessing he is being incentivized on making me go away and/or pay more $$$ than actually creating a happy customer. I'm looking at beginning a renovation in the next year and I would not deal with them again.

I regret using them…read more I ordered a quartz kitchen countertop and installation with sink. Plus removal and disposal of old countertop ($275). After the worker, George, took old countertop with sink out, I noticed wall damages. I wanted to fix it but he said "I can cover it. I did it many times" the result? See pictures. He couldn't place brackets on one corner of under mount sink due to holes on countertop for brackets were in wrong places. 3 days later, chalk between countertop and under mount sink started to melt. See the picture. I had to apply waterproof chalk by myself in order to prevent further damages. The company offered me to finish waterproof caulking. But looking at their finished low quality work, I declined her offer. The company wrote a long defensive email saying they delivered a high quality work. Their high quality work and my standard have a huge gap. I had to spend more money and labor to fix their work and placing brackets to secure under mount sink. I regret not researching about this company's reviews.