Cannot say enough good things about Playa Scuba. The entire team was incredible. We had very…read moreminimal previous dive experience but wanted to get certified because we loved it so much. Playa made it safe, affordable, and FUN! Aaron, Terry, Kaz, and Klaus were all so awesome. If glee get back this way we will definitely come back and do some dives again. I also recommend diving the cenotes! Unique and incredibly awesome.

I had an amazing experience a couple weeks ago at Playa Scuba Dive Center!! I went down to Playa by…read moremyself and stayed at a super nice and affordable hotel right next to Playa Scuba. It's the perfect location! You can just walk to the beach and also the main street where ALL of the fun stuff happens, like shopping, food, bars, live music, dancing, shopping, everything! I went down to get my PADI open water, and Carolyn was friggen amazing. She was the best instructor I ever could've asked for. I felt so ready, safe and comfortable under the water. I also adored the other staff members and felt like I was instantly family. This is an experience I'll never forget, and I'll 100000% go back to Playa Scuba and dive as soon as I can!

We spent a week in Playa Del Carmen during Spring Break 2021, and I wanted to get my Advanced Open…read moreWater SCUBA Certification. Dune Mexico Blue Dream was the perfect shop for me. Overall (TLDR): Small Scuba shop in Playa with some very nice staff and instructors who worked around my vacation schedule to accommodate me getting my AOW while still finding interesting enough dives that my fiance (who already has her AOW) could dive with us and not be bored. They took us on short notice and dealt seamlessly with Cozumel closing unexpectedly when we were supposed to dive there. Overall great service and learning for me at a reasonable price. They are my go to dive shop in Playa. The Story: I booked a week at an all inclusive resort in Maroma for the week of spring break and was playing with the idea of finally getting my AOW certification so that I could do some of the more challenging dives I hadn't had access to with just an Open Water certificate. I did a little research and most of the shops down there had few reviews and not a lot of information available. I ran across Mexico Blue Dream, and their website was helpful and gave me hope. I emailed a month before the trip and they responded quickly. Up until the time when we were about to leave, I was still debating taking time away from an all inclusive resort to get the Advanced cert. I called them the day before we were supposed to arrive, after about two weeks of hemming and hawing, and they fit us in. They arranged a two day dive schedule with 4 dives in Playa and then 3 dives in Cozumel. When we arrived at our hotel, we had trouble contacting the dive shop because evidently the phones around the shop went completely out, but luckily Camille emailed me with his personal cell number and everything worked out just fine. The shop itself isn't the easiest place to find as the address helps you find the block, but the address itself is not well marked on any of the buildings in the area. Best advice I can give you is to look for the big yellow door! We met Damien, our instructor/dive master who has to be one of the most kind and even keeled people around. He was patient in explaining what we were going to do and what we needed to achieve for the certification process. Our first dive was a wreck dive with tight quarters and some decent marine life to watch. I always felt at ease with Damien as he was attentive, without being overbearing, and adaptive to our skill levels throughout our dives. Our second dive was a drift dive and the third was about navigation and maneuvering underwater. I always felt comfortable and secure with Damien. Such a great instructor and person overall. The second day we were supposed to go to Cozumel, but when returned from our first day, we found out they closed docks due to high seas. We transitioned to diving some Cenotes instead for our second day, and those went off without a hitch just like the previous day. The view from the Cenote called "the Pit" was one of the more remarkable geologic formations I have experienced. The Good: Good prices. Great staff who was thorough and responsive. Cute little facility with everything we needed despite not being a large storefront/retail location. They knew their stuff and made me feel comfortable the whole time. Camille was helpful in the office making all the arrangements, and I couldn't have asked for a more zen and knowledgeable instructor than Damien. The Bad: Nothing. The Mediocre: finding the place the first time was a little nerve-wracking because I'm very type A when it comes to being on time, but it worked out just fine.

One of the larger and more established Scuba shops around. It seems to be independent but you can…read moreget all sort of certifications through them. They have instructors all sorts of gear so you can get any certification you desire up to PADI instructor as one of the people on the boat had been trying to get. I think you should give this one a try when you're in Playa Del Carmen.

I am writing this review about an unfortunate experience that occurred while diving in Cozumel. On…read moreJune 18, I went on a recreational dive with Pelagic Ventures Scuba guided by Dive Master, Fernando. Prior to the dive, Fernando insisted on assembling my gear himself, telling me that I was on vacation and I shouldn't have to worry about it. He asked what weight I needed and I communicated 14 lbs based on prior dives. Fernando questioned this by saying, "you sure?" In which I replied, "yes." Once in the water, I could not descend properly. Instead of adding additional weight at the surface, Fernando physically pulled me down to depth. Throughout the dive, I fought severe positive buoyancy having to kick head-down just to stay submerged in the current. At one point, I suffered an uncontrolled rapid ascent from 67 feet to 30 feet. Fernando approached me from behind three separate times during the dive doing something to my trim weight pockets. Toward the end of the dive, I struggled to maintain the 15-foot safety stop before being forced to the surface. During the surface interval, I immediatly began to feel ill. Once at the dock, I got off the boat and received care. Thank the Lord for a nurse who was also on the dock to help me. She had someone call for an ambulance which took me to a hospital to receive care for diagnosed DCI. I spent 5 hours in the hyperbaric chamber that day and another 2.5 hours the next. Only after the dive did I learn that Fernando only put 12 lbs of weight in my BCD without my knowledge! When I confronted the owners about this incident, they dismissed the diagnosis saying "Cozumel hospitals put people in chambers all the time," and told me to get a second opinion. They looked at my dive computer claiming it was perfect dive. Upon returning home, a specialist in my area confirmed that I absolutely suffered from DCI based on my symptoms. My symptoms included nausea, contraction and bending of my wrist, nystagmus, and numbness and tingling that traveled up all four extremities. Thankfully, my symptoms resolved after the hyperbaric chamber treatment. The dive master physically forcing my descent was grossly negligent and dangerous and the owners' lack of accountability is very concerning. These are the facts. Think twice about booking with this dive operation.

Great little dive shop. They make it easy to book, plan and dive. Paulino and Mary are…read moreprofessional and experienced but very laid back. I dive with them every time I get a chance to visit Cozumel.

Did the DSD course with Scuba Steve!…read more For anyone who hasn't done a dive before, Steve is your guy. Straight out of Hollywood casting, the guy looks like he's been diving for years. It becomes apparent within the first 5 minutes that this is exactly the case. He knows the craft, which you'll figure out very quickly once he sits you down for dive theory. You'll go step by step to learn everything you need to know to keep you alive and enjoying your dive. He ensures that you're paying complete attention to every step of the process, complete with a quiz at the end. Once Steve is satisfied that you understand the concepts, it's time to put on your gear for a quick dip/practice session in the shallow pool nearby. Then we he feels comfortable you're ready to go, on the boat and away you'll go. Once you hit the water, Steve is with you every step of the way, making sure you're applying what you learned but also enjoying your time with the sea life of Quintana Roo. It's a small dive shop which makes it a much more personal experience and it's priced well for what you get from the experience. I'm hooked, and to be sure the next time I'm in Playa for another dive it'll be Reef Quest that I call.

If I could give Steve six stars, I would! My husband and I did the Discover Scuba Diving course…read moreearlier today, and it was a fantastic experience. Steve was incredibly helpful, delivering lots of solid information efficiently. I had been diving before in Mexico with a much shadier operation, and it was like night and day. My husband had never been diving before, and with Steve's instruction, he had about the best first experience you could hope for. Plenty of wildlife, and not a moment spent uncomfortable or any problems. If you are looking for someone who is a native English speaker, has obvious respect and love for the oceanic wilderness, and true mastery of the art of diving, Steve is the man to guide you. He brought something truly special to our vacation, and if we were here longer, we would definitely be considering returning for full certification.

Up early again for our 2nd excursion organised by Kay Tours Mexico, this time was to Isla Mujeres,…read morevia a luxurious catamaran with a snorkelling tour in the world's 2nd largest reef, beaten only by the great barrier reef. Never seen so much colour under the sea before, felt so privileged especially when an inquisitive turtle swam up to have a nosy at us. On Isla Mujeres, instead of staying in the north of the island (where we docked), John was excited to rent a golf cart and so we toured the less touristic, south part the island. The north also had it's own charm, street vendors, Playa Norte (rated in the top 10 of the world's best beaches) plus it was also home to a phenomenal dulce de leche icecream, so much so I had 2 of them in about half hour

I would highly recommend Kay tours. It was easy to book, and change the booking when more of our…read morefamily decided they wanted to come. We took the tulum/cenote tour and it was great! David was our tour guide, and on the ride to tulum gave us a lot of history about the mayas. At tulum, he took us around and told us about each site. The cenote was awesome. Again, David had tons of information about the ecobiology of cenotes, led us around, helped my son when he got scared, etc. highly recommend! Great tour and easy company to work with.

This was my second time here in the last 6 months. This time, my experience rocked!!! I was the…read moreonly person for the early camel ride & the guys remembered me. Since there were no other guests, we did more & they made sure I had a GREAT time! Lots of laughs & great camel discussions with Josef! For those who are apprehensive about the camel ride, don't be. You get a helmet. They take extra care with the camels. Basically, there is a team of 3 guys leading & walking along with them. The ride is leisurely and nice beneath the palm trees along the beach. It was windy so no mosquitos. So relaxing! Included with the camel ride is a beach day pass and a buffet and open bar! I will be back!

My resort recommended this scuba dive experience. I'm…read moreseeing some poor reviews, but it appears they are old. My refresher scuba dive experience was awesome. Though I'm an advanced open water diver with approximately 20 dives, I felt a refresher would be in order since my last dive was approximately five years ago. One of my buddies had not dove in a couple of decades. My other buddy had some dive experience, but had never been certified. Our instructor and Dive Master Alejandro was very personable and pleasant, yet serious about the safety of all the divers, not only in the outdoor classroom environment, but also in the boat, and then in the water. I'd like to add, that he is a very good and skilled instructor. Though I brought my own regulator and BCD, the crew prepared my equipment, as well as everybody else's provided equipment. The dives well, and afterwards Alejandro completed several items in my dive log. I take the safety in diving very seriously, and I would definitely come back to this crew. As far as some of the reviews on the provided meals, we had some choices, including some fresh hot pizza, which we took advantage of. The service also facilitated our transportation back to our resort, which was made super easy. I would certainly recommend this experience .

I have a trip coming up and wanted to get a prescription mask. After doing some research, my…read morepartner found Wet Set. Figuring out what I needed for my trip was super easy with them on the phone. They literally had my mask to me along with a pair of goggles within a few days. I am super excited to go snorkeling, thank you Wet Set.

We came for a snorkeling adventure and wet set. Did an amazing job. Easy to communicate with via…read moreemail and phone ahead of time and in fact we are so impressed. We signed up to get our scuba certification with them a few days from now. Professional staff. Incredible location and a once in a lifetime experience!

My husband booked Carey tours for swimming with the whale sharks before our vacation in Riviera…read moreMaya. We got picked up on time from our resort, got to the boat and was served a little breakfast before we headed out. It was a rough day on the ocean (choppy), but an amazing day. We were supposed get two jumps in with the whale sharks. It was our lucky day! First we swam with a whale shark, then we got to swim with a Manta Ray! So great! Then they let us do another whale shark jump. In our group, my husband and I were the only ones who got to swim with the Manta Ray. They don't see them that often. After our jumps, they took us to isla mujeras for fresh ceviche prepared by the captain. We got to hang out in the Caribbean blue water. This was such a great experience!

We booked a Cenote tour with this company as an activity for a bachelorette party. The prices vary…read morebased on the group size. We ended up paying $125/person before tip. Our tour guide picked us up from our place of residence and we visited 3 different cenotes. The first one was a popular one called Gran Cenote which was beautiful! Our tour guide (I wish I remembered her name!!) was very nice and so much fun! She was engaging, knowledgeable, patient, and very accommodating. The second Cenote was tak-bi-ha. This was a cave with bats in it! The third cenote was a completely open one called Xunan ha. It was really fun to explore these different cenotes. They also provided snorkeling gear and we were able to snorkel in each of the cenotes. It was nice to have our guide guide us through the closed/dark areas of the cenotes with lighting. In the middle of the day we also had lunch at a local place. The food here was just ok and very greasy. Also several people in our group got sick later that day so not sure if there was an issue with the food or how clean the water was at the lunch spot...would be careful especially with drinking water here. Other than that we had an amazing time. I'm sure it would've been cheaper to go to these cenotes on our own but it was worth it to have this tour group organize everything for us, provide transportation, etc. Plus both our driver and your guide were amazing and made the day even more fun!